Server

Provides attentive service to all guests while taking and serving food and beverage orders. Servers are responsible for presenting themselves as a positive reflection of the restaurant, while providing exceptional customer service.

ESSENTIAL JOB FUNCTIONS:

• Acts as an ambassador of the restaurant, marketing it and all products offered to the targeted customer base.
• Exhibits and executes a complete knowledge of the restaurant’s steps of service, selling and upselling techniques.
• Provides each customer with a properly itemized bill and secure payment according to established Company’s procedures.
• Works with a sense of urgency to anticipate customer needs and assists other team members when the opportunity arises.
• Communicates with the management and other service staff to rectify any and all customer needs, comments or incidents.
• Ensure that assigned area, side station, tables and POS stations are clean and well stocked at all times.
• Communicates and works with all support staff to ensure inventory is maintained at established par levels.
• Adheres to all established policies , procedures and guidelines.
• Must be able to stand or walk for a minimum of eight-hour shift, to work inside assigned area in the venue.
• Must be observant and quick to respond to various situations while multitasking in a stressful conditions.
• Must be able twist, tow (push or pull), reach, bend, climb and carry necessary objects.
• Must be able to work in a fast pace and high –volume environment, in the presence of areas containing second hand smoke, high noise levels, dancing, bright lights, sun, rain and dust; and communicate during this time, sometimes within a small area.
• Must be able to lift and carry a tray, weighting a minimum of 25 lbs. in a busy, crowded and dimly lit environment.
• Must be able to work in a fast pace and high –volume environment, in the presence of areas containing second hand smoke, high noise levels, dancing, bright lights, sun, rain and dust; and communicate during this time, sometimes within a small area.
• Performs all opening and closing duties as assigned.
• Provide help and support to all fellow team members.

Further duties not currently listed in this job description may be added at manager’s discretion