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Marketing Financial Planning Manager
Kia Corporation
Irvine, CA
The Marketing Financial Planning Manager is responsible for overseeing the financial planning aspects of Marketing initiatives, ensuring that marketing campaigns and programs are prepared…
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Steel Erection Project Manager
GPAC
Parker, KS
- $105,000 to $140,000 USD / year
Job Description: We are seeking an experienced Project Manager for our structural steel erection projects. The ideal candidate will be responsible for the direction, coordination,…
Added 6 mins ago
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Ag Diesel Mechanic Needed!
GPAC
Englewood, CO
- $25 to $35 USD / hour
Participates in Service EDUCATE Training programs required for the development of skills and knowledge.
Added 7 mins ago
PEER REVIEW DATA ANALYST/REGULATORY AFFAIRS SPECIALIST
Covenant HealthCare
SAGINAW, MI
…aspects of Peer Review and Professional Practice Evaluation programs and provides special or routine reports to demonstrate individual or systemic successes or deviations through evaluation…
Added 9 mins ago
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Community Health Worker - Care Transitions & Navigation
Community HealthWorks
Sacramento, CA
- $25 to $31 USD / hour
…renewal assistance, and coordinating handoffs to appropriate programs, including CalAIM Enhanced Care Management (ECM) and Community Supports. This is a non-clinical, non-supervisory role…
Added 10 mins ago
Youth Services Worker
State of Missouri
Lawson, MO
…environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied,…
Added 10 mins ago
Youth Services Worker
State of Missouri
Kansas City, MO
…environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied,…
Added 12 mins ago
Client Value Manager
Gartner
Irving, TX · Arlington, VA · Fort Myers, FL
The Client Value Manager (CVM) conducts client interviews to capture objective, first-hand client value statements and feedback, including both realized value and opportunities for…
Added 13 mins ago
BD Support Senior Manager
Orrick Herrington & Sutcliffe LLP
Any US Office · UNAVAILABLE · New York, NY · San Francisco, CA
Orrick currently has an excellent opportunity for a BD Support Senior Manager to join our Sector & Markets, Business Development team, reporting to the Chief of Staff – Business…
Added 14 mins ago
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Corporate Food Safety & Quality Manager
GPAC
Elmira, NY
- $95,000 to $105,000 USD / year
gpac is partnered with a well-established and growing pet food manufacturer seeking a Corporate Food Safety & Quality Manager to support Food Safety & Quality initiatives across multiple…
Added 14 mins ago
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Corporate Food Safety & Quality Manager
GPAC
Endicott, NY
- $95,000 to $105,000 USD / year
gpac is partnered with a well-established and growing pet food manufacturer seeking a Corporate Food Safety & Quality Manager to support Food Safety & Quality initiatives across multiple…
Added 15 mins ago
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Commercial HVAC Project Manager/ Estimator
GPAC
Maryland Heights, MO
- $75,000 to $120,000 USD / year
…excellence is seeking an experienced Commercial HVAC Project Manager/ Estimator to join the team. This company has a strong track record in higher education, government, healthcare,…
Added 15 mins ago
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Corporate Food Safety & Quality Manager
GPAC
Ithaca, NY
- $95,000 to $105,000 USD / year
gpac is partnered with a well-established and growing pet food manufacturer seeking a Corporate Food Safety & Quality Manager to support Food Safety & Quality initiatives across multiple…
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Corporate Food Safety & Quality Manager
GPAC
Binghamton, NY
- $95,000 to $105,000 USD / year
gpac is partnered with a well-established and growing pet food manufacturer seeking a Corporate Food Safety & Quality Manager to support Food Safety & Quality initiatives across multiple…
Added 15 mins ago
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Commercial HVAC Project Manager
GPAC
Sacramento, CA
- $75,000 to $120,000 USD / year
Commercial HVAC Project Manager needed for a well-respected, growing company! This company has many years of proven excellence and shows no signs of slowing down!!
Added 15 mins ago
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Corporate Food Safety & Quality Manager
GPAC
Corning, NY
- $95,000 to $105,000 USD / year
gpac is partnered with a well-established and growing pet food manufacturer seeking a Corporate Food Safety & Quality Manager to support Food Safety & Quality initiatives across multiple…
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Corporate Food Safety & Quality Manager
GPAC
Horseheads, NY
- $95,000 to $105,000 USD / year
gpac is partnered with a well-established and growing pet food manufacturer seeking a Corporate Food Safety & Quality Manager to support Food Safety & Quality initiatives across multiple…
Added 15 mins ago
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Commercial HVAC Project Manager
GPAC
Fresno, CA
- $75,000 to $120,000 USD / year
HVAC Project Manager needed for a well-respected, growing company! This company has many years of proven excellence and shows no signs of slowing down!!
Added 15 mins ago
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Corporate Food Safety & Quality Manager
GPAC
Auburn, NY
- $95,000 to $105,000 USD / year
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Added 15 mins ago
Automations Engineer
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Excellent computer knowledge and skills with drafting programs
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Commercial HVAC Project Manager
GPAC
Sacramento, CA
- $75,000 to $120,000 USD / year
Commercial HVAC Project Manager needed for a well-respected, growing company! This company has many years of proven excellence and shows no signs of slowing down!!
Added 16 mins ago
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Sales Manager
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- $14 to $15 USD / hour
On Demand Pay through Dayforce Wallet – request pay you’ve earned in between paydays. We’ve found this to be one of the most popular programs with our associates!
Added 17 mins ago
Automations Engineer
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West Helena, AR
Excellent computer knowledge and skills with drafting programs
Added 17 mins ago
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Warehouse Manager
GPAC
Celina, OH
- $70,000 to $80,000 USD / year
GPAC is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.
Added 17 mins ago
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Warehouse Manager
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Botkins, OH
- $70,000 to $80,000 USD / year
GPAC is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.

Gartner

Client Value Manager

Irving, TX, United States
Arlington, VA, United States
Fort Myers, FL, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

The Client Value Manager (CVM) conducts client interviews to capture objective, first-hand client value statements and feedback, including both realized value and opportunities for improvement in order to create high-quality, actionable Voice of Client (VoC) Insights that strengthen value articulation, inform renewal strategy, position accounts for retention and growth, and drive enhancements to the overall client experience. By capturing first-hand client value statements for SAP accounts, this role directly contributes to individual and account-level retention and growth. Insights gathered will be used to strengthen value articulation and inform account renewal strategies. Through the generation of actionable VoC Insights, the CVM will drive enhancements to the client experience. Additionally, identifying risks and driving mitigation efforts will help make the standard better across the organization. Internally, the CVM will develop and foster partnerships with stakeholders to identify opportunities to engrain VoC in decision-making and workflows. The role also requires effective collaboration with Sales and Service teams to drive risk mitigation efforts, as well as broad collaboration on cross-functional initiatives.

Major Responsibilities / Accountabilities

Work collaboratively with Strategic Accounts Programs to schedule and conduct client interviews, prioritizing C-Level and Guided interactions.
Identify the top 3 C-Level priorities for SAP accounts.
Innovate interview approaches to align to organizational priorities, including C-Level, New to Role, and unengaged clients, synthesizing insights to help the business establish and develop trust-based, value-added relationships with C-Level executives.
Identify and escalate individual and account-level risks.
Partner with Sales and Service teams to drive risk mitigation efforts and leverage these learnings to elevate standards across the organization.
Create high-quality and actionable VoC Insights for internal stakeholders.
Achieve operational excellence in CVM Program execution, specifically meeting SLAs with a strong emphasis on data quality and governance.
Proactively participate in pilots for continuous program improvement by ideating, testing, and deploying new mechanisms to increase the visibility of VoC across the organization.
Contribute to targeted VoC efforts to support critical strategic efforts, and actively participate in cross-functional projects within Strategic Accounts Program.

Education & Professional Experience

Bachelor's Degree or equivalent; Masters a plus
2-4 years of professional experience in services required
1+ years’ experience having technical, needs-based discussions with clients at major organizations
1+ years’ experience in completing analysis or problem solving
Individuals with experience working in the IT industry are strongly preferred
Demonstrated experience in having used interpersonal and communication skills to work collaboratively with a variety of stakeholders, including clients

Technical/Professional Skills & Competencies

Knowledge of information technology and/or Gartner’s product portfolio strongly preferred
Excellent client focus and ability to build rapport
Ability to probe on value delivery, and to capture value through active listening and rapid, diligent notetaking
Strong organizational skills; ability to prioritize multiple items, and work across multiple team members
Strong problem solving and analytical skills with ability to translate them into actionable plans
Demonstrated ability to conceptualize solutions to influence different stakeholders
Ability to work with, influence and manage resources from different organizations
Ability to synthesize ideas into simple, concise statements and clearly present and articulate ideas
Proficient in MS Office suite, including Excel and PowerPoint
Excellent critical thinking, analytical and problem-solving skills
Drives collaboration and is a strong team player

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 72,000 USD - 100,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:115927

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More about this job

Skills

SAP
Decision making
Prioritization
Sales
Problem solving
Communication skills
Computer technology
Active listening
Organizational skills
Analytical skills
Manage resources
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Critical thinking

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