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Added 15 mins ago
Client Value Manager
Gartner
Irving, TX · Arlington, VA · Fort Myers, FL
The Client Value Manager (CVM) conducts client interviews to capture objective, first-hand client value statements and feedback, including both realized value and opportunities for…
Added 24 mins ago
PMO, Program Manager
Cushman & Wakefield
Creve Coeur, MO
The Senior Program Manager is responsible for leading and overseeing complex programs composed of multiple, interrelated projects to ensure delivery aligns with strategic business…
Added 45 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Augusta, ME
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 45 mins ago
EG
Program Manager
Eliassen Group
Augusta, ME
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 51 mins ago
EG
Program Manager
Eliassen Group
Helena, MT
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 51 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Helena, MT
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 51 mins ago
CO
Deputy Director of Economic Development
City of Fairfax
Fairfax, VA
- $107,763 to $189,761 USD / year
…business portfolios. The Deputy Director works with the City Manager’s Office, City departments, the Economic Development Authority (EDA), regional partners, and the business…
Added 56 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Baton Rouge, LA
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 56 mins ago
EG
Program Manager
Eliassen Group
Baton Rouge, LA
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 1 hour ago
EG
Program Manager
Eliassen Group
Des Moines, IA
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 1 hour ago
EG
Product Manager, Team Digital Products
Eliassen Group
Des Moines, IA
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 1 hour ago
BH
Solution Architect
Banner Health
Remote, United States
- $51.13 to $85.21 USD / hour
OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)
Added 1 hour ago
AE
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
- $24.05 to $63 USD / hour
…and make an impact from day one. As an AI Engineer Intern in Enterprise Technology Services, you’ll join a 10-week Summer Internship Program and contribute to real-world technology projects…
Added 1 hour ago
EI
Biomedical Technician/BESS - Imaging
ERP International
Phoenix, AZ
- $90,000 to $120,000 USD / year
Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
Added 1 hour ago
EI
Biomedical Technician/BESS - Info Sys
ERP International
Phoenix, AZ
- $80,000 to $110,000 USD / year
Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
Added 1 hour ago
EG
Program Manager
Eliassen Group
Phoenix, AZ
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 1 hour ago
EG
Product Manager, Team Digital Products
Eliassen Group
Phoenix, AZ
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 1 hour ago
Data Center Facility Operations Area Director
Meta
Honolulu, HI
Own org health as a measured outcome - Meta’s Pulse indicator, attrition, upward feedback, and manager effectiveness - and diagnose and resolve complex health issues spanning multiple teams…
Added 1 hour ago
EG
Product Manager, Team Digital Products
Eliassen Group
Honolulu, HI
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 1 hour ago
EG
Program Manager
Eliassen Group
Honolulu, HI
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 1 hour ago
T
R2130051 Special Operations Performance Dietitian PART-TIME (SOCSOUTH, Homestead, FL)
Trinzic
Homestead AFB, FL
- Part-time
…Health Record (i.e. AHLTA, MHS GENESIS, etc.) and/or the HP Enterprise-wide database (e.g., Smartbase, etc.), as directed by HP program manager and/or coordinator and.or required by USSoCOM…
Added 1 hour ago
T
Special Operations Performance Dietitian PART-TIME (SOCSOUTH, Homestead, FL)
Trinzic
Homestead, FL
- Part-time
…Health Record (i.e. AHLTA , MHS GENESIS, etc.) and/or the HP Enterprise-wide database (e.g., Smartbase , etc.), as directed by HP program manager and/or coordinator and.or required by…
Added 1 hour ago
Director of AI Adoption and Workforce Enablement
AdventHealth
Altamonte Springs, FL
Leads enterprise workforce adoption and enablement for artificial intelligence and automation. The role owns literacy and proficiency measurement, role-based learning and certification,…
Added 1 hour ago
Operations Program Manager - Pompano Beach, FL
Jacobs
Pompano Beach, FL
The Operations Program Manager, you will shape how Florida’s Turnpike infrastructure performs for decades to come. You’ll supports no fewer than three programs within the Maintenance…
Added 1 hour ago
Director, Sales Operations & Commercial Excellence
Reyes Holdings
Pompano Beach, FL
Own the enterprise field sales program calendar and sequence rollouts across business units to maximize adoption and minimize conflicts

Gartner

Client Value Manager

Irving, TX, United States
Arlington, VA, United States
Fort Myers, FL, United States

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Job details

Posting language: English
Posted: Nov 7, 2026

Original job description

The Client Value Manager (CVM) conducts client interviews to capture objective, first-hand client value statements and feedback, including both realized value and opportunities for improvement in order to create high-quality, actionable Voice of Client (VoC) Insights that strengthen value articulation, inform renewal strategy, position accounts for retention and growth, and drive enhancements to the overall client experience. By capturing first-hand client value statements for SAP accounts, this role directly contributes to individual and account-level retention and growth. Insights gathered will be used to strengthen value articulation and inform account renewal strategies. Through the generation of actionable VoC Insights, the CVM will drive enhancements to the client experience. Additionally, identifying risks and driving mitigation efforts will help make the standard better across the organization. Internally, the CVM will develop and foster partnerships with stakeholders to identify opportunities to engrain VoC in decision-making and workflows. The role also requires effective collaboration with Sales and Service teams to drive risk mitigation efforts, as well as broad collaboration on cross-functional initiatives.

Major Responsibilities / Accountabilities

Work collaboratively with Strategic Accounts Programs to schedule and conduct client interviews, prioritizing C-Level and Guided interactions.
Identify the top 3 C-Level priorities for SAP accounts.
Innovate interview approaches to align to organizational priorities, including C-Level, New to Role, and unengaged clients, synthesizing insights to help the business establish and develop trust-based, value-added relationships with C-Level executives.
Identify and escalate individual and account-level risks.
Partner with Sales and Service teams to drive risk mitigation efforts and leverage these learnings to elevate standards across the organization.
Create high-quality and actionable VoC Insights for internal stakeholders.
Achieve operational excellence in CVM Program execution, specifically meeting SLAs with a strong emphasis on data quality and governance.
Proactively participate in pilots for continuous program improvement by ideating, testing, and deploying new mechanisms to increase the visibility of VoC across the organization.
Contribute to targeted VoC efforts to support critical strategic efforts, and actively participate in cross-functional projects within Strategic Accounts Program.

Education & Professional Experience

Bachelor's Degree or equivalent; Masters a plus
2-4 years of professional experience in services required
1+ years’ experience having technical, needs-based discussions with clients at major organizations
1+ years’ experience in completing analysis or problem solving
Individuals with experience working in the IT industry are strongly preferred
Demonstrated experience in having used interpersonal and communication skills to work collaboratively with a variety of stakeholders, including clients

Technical/Professional Skills & Competencies

Knowledge of information technology and/or Gartner’s product portfolio strongly preferred
Excellent client focus and ability to build rapport
Ability to probe on value delivery, and to capture value through active listening and rapid, diligent notetaking
Strong organizational skills; ability to prioritize multiple items, and work across multiple team members
Strong problem solving and analytical skills with ability to translate them into actionable plans
Demonstrated ability to conceptualize solutions to influence different stakeholders
Ability to work with, influence and manage resources from different organizations
Ability to synthesize ideas into simple, concise statements and clearly present and articulate ideas
Proficient in MS Office suite, including Excel and PowerPoint
Excellent critical thinking, analytical and problem-solving skills
Drives collaboration and is a strong team player

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 72,000 USD - 100,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:115927

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More about this job

Skills

SAP
Decision making
Prioritization
Sales
Problem solving
Communication skills
Computer technology
Active listening
Organizational skills
Analytical skills
Manage resources
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Critical thinking

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