Fleet Technology & Operations Analyst (Samsara)

Fleet Technology & Operations Analyst (Samsara) Location: Remote Competitive Salary: $65,000 - $75,000 annual salary based on experience Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.

GardaWorld is seeking a highly motivated and analytical Fleet Technology & Operations Analyst to serve as the primary owner and administrator of our rapidly growing Samsara platform.

This position will drive enterprise-wide adoption, governance, reporting, training, and optimization of Samsara across multiple business functions, including Operations, Fleet, Safety, Human Resources, NSOC, and Technology. The successful candidate will serve as the organization's central point of accountability for the platform, ensuring stakeholders are aligned, business objectives are achieved, and the full value of the company's technology investment is realized.

This role is ideal for someone who combines strong analytical capabilities with excellent relationship-building skills and enjoys working across departments to improve safety, efficiency, compliance, and operational performance.

What You'll Do Platform Ownership & Administration Career Growth: Career growth opportunities at GardaWorld.

Employment Type: Full-Time

• Serve as the primary administrator and subject matter expert for the Samsara platform.
• Manage user access, permissions, configurations, organizational hierarchy, and platform settings.
• Maintain platform governance, data integrity, standards, and documentation.
• Ensure consistent platform use across all business units.
• Act as the primary internal point of contact for all Samsara-related questions, support, and initiatives.
• Cross-Functional Leadership
• Partner with Operations, Fleet, Safety, HR, Technology, NSOC, and field leadership to drive alignment and accountability.
• Coordinate platform-related initiatives across departments and business units.
• Facilitate communication between stakeholders to ensure operational consistency and adoption of best practices.
• Serve as the bridge between functional subject matter experts and executive leadership.
• Reporting & Analytics
• Develop and maintain dashboards, reports, scorecards, and key performance indicators (KPIs).
• Analyze trends related to driver behavior, safety events, fleet utilization, vehicle performance, compliance, and operational effectiveness.
• Deliver actionable insights and recommendations to business leaders.
• Support recurring executive reporting and ad hoc analytical requests.
• Training & Adoption
• Develop training materials, user guides, best practices, and standard operating procedures.
• Lead user training and enablement initiatives.
• Promote adoption of Samsara features and functionality across the organization.
• Support leaders in implementing coaching, accountability, and performance improvement programs.
• Safety & Compliance
• Monitor trends involving:
• Speeding
• Distracted driving
• Harsh braking
• Seat belt compliance
• Excessive idling
• Driver coaching activity
• AI-detected safety events
• Partner with Safety and Operations teams to improve compliance and reduce organizational risk.
• Support initiatives focused on accident reduction, driver accountability, and employee safety.
• Vendor & Technology Management
• Serve as the primary liaison between GardaWorld and Samsara.
• Participate in vendor reviews, roadmap discussions, and product enhancement opportunities.
• Evaluate new features and capabilities to maximize platform value and return on investment.
• Coordinate testing, implementation, and rollout of new modules and functionality.
• Continuous Improvement
• Identify opportunities to improve workflows, automate manual processes, and enhance reporting capabilities.
• Support integrations between Samsara and other business systems.
• Develop recommendations that improve fleet performance, operational efficiency, safety outcomes, and overall platform effectiveness.
• Stay current on industry trends and emerging technologies related to fleet management, telematics, safety, and operational intelligence.
• Qualifications
• Required Qualifications
• Bachelor's degree in Business, Operations, Information Systems, Analytics, Supply Chain, or a related field, or equivalent professional experience.
• 3+ years of experience supporting business systems, operational technology platforms, analytics, fleet operations, safety programs, or related functions.
• Experience creating reports, dashboards, and performance metrics.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Advanced proficiency with Microsoft Excel and Microsoft 365 applications.
• Ability to manage multiple priorities in a fast-paced environment.
• Preferred Qualifications
• Experience with Samsara or similar telematics, fleet management, or workforce technology platforms.
• Knowledge of fleet operations, vehicle maintenance, driver safety programs, or transportation compliance.
• Experience supporting software implementations, integrations, or process improvement initiatives.
• Experience working in a large, geographically dispersed organization.
• What Success Looks Like
• In this role, you will help drive measurable improvements in:
• Platform adoption and user engagement
• Driver safety and coaching effectiveness
• Regulatory compliance and accountability
• Fleet visibility and operational performance
• Reporting accuracy and business intelligence
• Process automation and efficiency
• Cross-functional collaboration
• Return on investment from the Samsara platform

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• GardaWorld: Make the World a Safer Place
• In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

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• GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

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• It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.