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Senior Vice President, Applied AI Technical Product Manager
BNY
New York, NY · NY
…enable scalable automation across enterprise functions. You will partner with engineering, data science, and business stakeholders to translate complex operational challenges into…
Added 1 min ago
GS
Specialist - Outreach and Recruitment FT (35496)
Goodwill San Antonio
San Antonio, TX
- $46,264 to $55,683 USD / year
Collaborate with partner organizations to align the outreach plan and overall program efforts.
Added 1 min ago
AVP, National IDN Relationship Executive
Humana Insurance Company
Louisville, KY · Arlington, VA · Tampa, FL · Dallas, TX · Fort Lauderdale, FL · Washington, DC · Chicago, IL · NY · Nashville, TN · Boston, MA
Partner with Market Presidents and other executive sponsors to support the broader strategic relationship and ensure alignment between executive priorities and day-to-day execution.
Added 1 min ago
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School Safety Officer Afternoons - Oakland County MI
Military Spouse Jobs & VetJobs
United States
- $30 USD / hour
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans,…
Added 1 min ago
Executive Protection Specialist - Atlanta GA
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Research Compliance Consultant
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Remote, United States
…research security export controls for our institutions and will partner with other functional leaders throughout the system to effectuate the research security and export controls…
Added 1 min ago
Remote Search Consultant / Recruiter
GPAC
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Work from home opportunity! GPAC, a family-owned executive search firm, is looking for highly motivated people to partner with as fully remote Search Consultants. We were founded over 30…
Added 1 min ago
E&I Designer - Prudhoe Bay, AK
Worley
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Added 2 mins ago
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Sales Associate, Apartments.com - Minneapolis,, MN
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- $60,000 to $70,000 USD / year
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Added 3 mins ago
Global Account Manager
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United States
Managing all existing client contract terms including
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Global Account Director
Direct Travel
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The Global Account Director is a strategic executive level business partner responsible for leading Direct Travel's largest and most complex global customer programs. This role serves as…
Added 3 mins ago
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Digital Paid Media Specialists, Paid Social and Display - Remote
UnitedHealth Group
Minnetonka, MN
- $72,800 to $130,000 USD / year
Partner with digital team members, managers, and internal stakeholders on the development of B2B and B2C paid media strategies, including channel role, audience, testing, optimization, and…
Added 3 mins ago
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Health Engagement Consultant - Central Region - Remote
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Indianapolis, IN · Cincinnati, OH · Columbus, OH · Louisville, KY · Fort Wayne, IN
- $91,700 to $163,700 USD / year
Partner with clinical leaders and enterprise stakeholders to align strategies and apply UnitedHealthcare and UnitedHealth Group capabilities, products, tools, and resources that improve…
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Physical Therapist - PRN
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Chestertown, MD
- $91,165 to $136,747 USD / year
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Senior AI Product Manager
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…business value. As a member of the Legal Operations team, you will partner with IT, Knowledge Management, Practice Solutions, Risk, firm leaders, and external vendors to build a disciplined…
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PCU RN - Stepdown / Progressive Care Unit - Travel Nurse
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Maintains confidentiality of patients and client
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J.P. Morgan Wealth Management National Branch Personal Advisor - Chicago, IL
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Commercial Office Cleaner
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Physical Therapist 10,000 sign on!
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Sr. Solutions Architect, Healthcare Life Sciences - HealthTechs
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CREATIVE DIRECTOR, MARKETING (On-Site)
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GardaWorld

Client Services Manager

Mechanicsburg, PA, United States

$70,000 to $75,000 USD / year

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Job details

Pay: $70,000 to $75,000 USD / year
Posting language: English

Original job description

Join GardaWorld as a Security Client Services Manager – Where Service Excellence Meets Impact!

As a Security Client Services Manager, you’ll be the trusted link between our clients and our organization, ensuring they receive an exceptional experience that reflects GardaWorld’s reputation as the industry’s premier security partner. In this role, you’ll champion service quality, strengthen client relationships, and help drive account success through proactive communication, problem-solving, and operational insight. We’re looking for a leader who not only understands numbers but also understands people, who can interpret financial reports, build credibility quickly, and consistently demonstrate honesty, reliability, and professionalism. If you’re ready to make a meaningful impact and elevate the standard of client service, this is your opportunity to do it with a global industry leader. What’s in it for You

Competitive Salary: $70,000-$75,000 / Year + $500 / monthly auto allowance
Work Site Location: Mechanicsburg, PA
Set Schedule: Monday through Friday, 8:00 a.m. To 5:00 p.m. This position may require working long hours and on weekends.
Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Career Growth: Career growth opportunities at GardaWorld
Travel: Daily in-person visits to various client sites throughout the market.

Your Responsibilities as Client Services Manager

Supervise the day-to-day security service provided to the facilities and ensure service is of the highest standards
Develop and maintain effective relationships with clients and employees and serve as the liaison between GardaWorld, our clients, and our assigned staff
Meet regularly with clients to address problems and offer solutions, provide status updates, communicate needs, and ensure contract compliance and complete customer satisfaction
Participate in the recruitment, selection, orientation, training, and continual development of staff assigned to the accounts
Routinely visit and inspect supervisors and security officers assigned to accounts within the business unit, including but not limited to reviewing reports, providing training & guidance, evaluating proficiency ensuring compliance to contract specifications as well as GardaWorld policy, providing assistance when necessary, and initiating corrective action as required
Maintain thorough knowledge and understanding of post specifications, post orders, instructions, patrol areas, zones, emergency procedures, staffing requirements/priorities, client policies and procedures, and any other information necessary for the effective and efficient operation within the business unit
Assist in the development and implementation of staffing schedules, budgets, payroll, and other reports
Ensure 100% compliance with all federal, state, and local regulations in assigned accounts.
Ensure 100% compliance with all contracts and collective bargaining agreements in assigned accounts.
Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of the department and services performed.
Ensure progressive discipline is followed on all corrective actions.
Perform other duties as assigned. (Must always be included)

Your Qualifications:

Authorized to work in the United States
A college degree in business or a related field, or equivalent work experience
A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
Minimum 1 year management experience; 3 years preferred
Must have experience overseeing multiple sites
Must have leadership experience

Your Skills and Competencies:

Operational Oversight & Accountability
Client-Centric Communication & Relationship Building
Team Leadership & Performance Management
Attention to Detail & Situational Awareness
Administrative & Analytical Proficiency

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

CP-51-MD-0000581-2018

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