Application Engineer: Mechanical Systems & Multibody Dynamics

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13836984 - Evaluate and resolve technical support requests submitted via email, phone, or other channels - Serve as a first line of defense in solving customer support requests, coordinating and prioritizing timely resolution with guidance from senior team members and with the engagement of development teams when needed - Develop an understanding of the typical business challenges faced by customers and their common objectives, in order to map features and associated business benefits to their needs - Serve as a customer advocate in shaping the Mechanical Systems product roadmap, enhancements, and improvements; contribute research aimed at defining new software features and functionality - Assist with customer trainings to ensure customer satisfaction and retention as well as maximum usage of our product - Identify trends and inefficiencies to enhance support processes and improve the user experience - Support evaluation projects for potential new customers - Support internal software development and the validation of new models and features - Develop customer-tailored simulation workflows and methodologies using GT-SUITE - Participate in specialist conferences and working groups What You Will Bring - Bachelors degree in Mechanical Engineering or equivalent (e.g., automotive or aerospace engineering) - Background in Multibody Dynamics, gained through coursework, research, internships, or industry experience - Exposure to solid modeling (CAD) and Finite Element Analysis (FEA) - Strong communication skills and a desire to work directly with customers Preferred - Masters degree in Mechanical Engineering or a related field - Internship, co-op, research, or industry experience in powertrain, driveline, engine, or vehicle systems (03 years) - Participation in SAE student competitions (e.g., Formula SAE, Baja SAE, Formula Hybrid) or similar engineering societies and teams - Technical knowledge in one or more of the following: gear design, electrified powertrains, vibrations, or Noise, Vibration, and Harshness (NVH) Experience with the following is an advantage - 3-D MBD software (e.g., MSC Adams, Simpack) - Solid modeling tools (e.g., SolidWorks, CATIA, NX, Creo) and FEA or flexible-body tools (e.g., Abaqus, Ansys, Altair, Nastran) - Transmission and geartrain tools (e.g., Romax, Masta, KISSsoft, SABR) - Programming skills (e.g., Matlab, Python)