Cellphone Repair Technician

RELAM / DELAM Technician

POSITION SUMMARY

Responsible for performing delamination and relamination processes on OLED and LCD smartphone displays during screen refurbishment operations. Ensures high-quality screen restoration while maintaining display functionality, cosmetic standards, and production targets.

KEY RESPONSIBILITIES

• Perform DELAM operations by separating damaged glass from OLED/LCD to display assemblies using specialized equipment and approved processes.
• Inspect displays defects such as dead pixels, burn-in, line damage, touch issues, and cosmetic imperfections.
• Clean display assemblies and remove residual adhesive materials prior to refurbishment.
• Perform RELAM operations by applying OCA adhesive and bonding replacement glass to display assemblies.
• Operate laminating machines, autoclaves, and other refurbishment equipment safely and efficiently.
• Conduct quality inspections to identify bubbles, dust contamination, alignment issues, and display defects.
• Document repair results and maintain accurate production records.
• Follow company safety procedures, quality standards, and work instructions.
• Perform periodic maintenance of refurbishment equipment and ensure machines are operating within required specifications.
• Keep track on material inventory.

REQUIRED SKILLS AND KNOWLEDGE

• Knowledge of smartphone screen refurbishment processes.
• Ability to identify OLED and LCD display defects.
• Experience using laminators, autoclaves, and display testing equipment.
• Strong attention to detail and quality control standards.
• Ability to meet production goals in a fast-paced refurbishment environment with less supervision.

MINIMUM BASIC AND PREFERRED QUALIFICATIONS

• Ability to communicate effectively with others using spoken and written English
• Must be able to lift and carry boxes, totes and other objects weighing up to 50 pounds
• Must be at least 18 years old and present state-required proof of age documents
• High school diploma or GED preferred
• Previous experience working in a distribution center preferred
• Must be able to work for extended periods during high volume periods (up to 10 hours per day, 5 days a week)
• Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives
• Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities