Network Engineer I

About the Opportunity

The Network Engineer I will serve as a key technical resource for the Customer’s enterprise network, configuring, maintaining, and supporting the infrastructure that keeps network operations secure, reliable, and efficient in an on-site work environment. The role covers LAN infrastructure, switching, firewall administration, DNS services, authentication, subnetting, remote connectivity, and network management across Cisco, Fortinet FortiGate, Infoblox, RADIUS, N-Wave, Juniper, and Aruba technologies. The Network Engineer I will work closely with the on-site IT team and coordinate directly with the Customer’s Network Engineer on daily operations, infrastructure changes, maintenance activities, and critical network requirements.

Success in this role looks like a stable, well-documented, and secure network environment where issues are resolved quickly and changes are coordinated smoothly across technical teams.

Requirements

What You Will Do in This Role

The Network Engineer I configures, administers, and troubleshoots the Customer’s network infrastructure and provides remote technical support to keep the network available and secure.

Responsibilities include:

• Configure, administer, maintain, and troubleshoot enterprise network infrastructure, including LAN connectivity, switching, routing, and network services.
• Configure and maintain Cisco switches, including VLAN administration, switch port assignments, and performance tuning.
• Support Juniper switches in the data center environment and provide Aruba switching support as infrastructure requirements change.
• Administer Fortinet FortiGate firewalls, including firewall policies, access controls, configuration management, and connectivity troubleshooting.
• Manage Infoblox DNS and DDI services, including DNS, DHCP, and IP address management.
• Support RADIUS authentication and assist with LDAP, Active Directory, and other access control services.
• Support N-Wave connectivity, including subnetting, IP addressing, network segmentation, and troubleshooting between network environments.
• Configure, maintain, and troubleshoot VPN services for secure remote access.
• Manage network access, permissions, device connectivity, and infrastructure configurations.
• Monitor network availability, performance, and system health using enterprise monitoring and management tools.
• Support the installation, testing, labeling, and documentation of network cabling, and deploy switches in telecommunications and phone closets.
• Maintain accurate network diagrams, IP address assignments, switch and firewall configurations, cabling records, and infrastructure inventories.
• Troubleshoot network outages, connectivity issues, authentication failures, DNS issues, and other infrastructure incidents.
• Coordinate maintenance, configuration changes, and infrastructure upgrades with the onsite IT team and the Customer’s Network Engineer.
• Provide remote technical support during critical network activities and when onsite coordination is needed.
• Communicate incidents, troubleshooting results, operational status, and recommended resolutions to technical staff and stakeholders.
• Respond to network issues and emergencies, including scheduled maintenance windows and after-hours support.
• Perform other duties and responsibilities as assigned.

What You Will Bring

Required qualifications

• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related technical field; equivalent education and relevant professional experience may be considered.
• Demonstrated experience in network engineering, network administration, and enterprise infrastructure support.
• Experience configuring, administering, and troubleshooting Cisco switches and enterprise LAN infrastructure.
• Working knowledge of Fortinet FortiGate firewall administration and network security.
• Experience supporting Infoblox DNS services and DDI environments.
• Knowledge of RADIUS, LDAP, Active Directory, VPN technologies, and network authentication services.
• Understanding of N-Wave connectivity, IP addressing, subnetting, VLANs, routing, and switching.
• Knowledge of TCP/IP, DNS, DHCP, and other network protocols.
• Experience with network monitoring, management, reporting, and documentation tools.
• Understanding of copper and fiber-optic cabling standards, telecommunications closets, and physical network infrastructure.
• Strong analytical, troubleshooting, communication, and organizational skills.
• Ability to work independently, support remote operations, and work effectively with onsite IT staff and customer technical staff.

Preferred qualifications

• Familiarity with Juniper and Aruba switching technologies.
• Relevant industry certifications, such as Cisco CCNA, CompTIA Network+, Fortinet, Juniper, or Aruba.

Work authorization/security clearance requirements

• Ability to obtain a security clearance.

Work Environment

• This work is normally completed in an on-site environment.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to access and navigate each department at the organization's and client facilities.

Travel Required

• No

Proficiency Requirement

• The employee is expected to demonstrate proficiency in all essential job functions, tools, and processes related to this position within the first 90 days of employment. This includes acquiring a thorough understanding of job-specific responsibilities, systems, and workflows as outlined during onboarding and training. Failure to meet this requirement may result in additional training, reassessment, or other actions as deemed necessary by management.