Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
OA
Program Analyst
Other Agencies and Independent Organizations
Washington, DC
- $121,785 to $158,322 USD / year
…(FTIF), including developing plans and objectives, and conducting program analyses. | Analyzes political, economic, and other reporting from a wide variety of global sources. | Measures,…
Added 1 min ago
US
MANAGEMENT & PROGRAM ANALYST
United States Fleet Forces Command
Kittery, ME
- $101,375 to $131,790 USD / year
You will serve as a MANAGEMENT & PROGRAM ANALYST in the OPERATIONS DEPARTMENT of PORTSMOUTH NAVAL SHIPYARD.
Added 1 min ago
UM
SUPERVISORY FINANCIAL MANAGEMENT ANALYST
U.S. Marine Corps
Jacksonville, FL
- $125,776 to $163,514 USD / year
You will serve as a SUPERVISORY FINANCIAL MANAGEMENT ANALYST in the S-8 Division of BLOUNT ISLAND COMMAND.
Added 3 mins ago
UM
FINANCIAL MGMT ANALYST
U.S. Marine Corps
Albany Marine Corps Logistics Base, GA
- $89,508 to $116,362 USD / year
…budgetary policies to demonstrate regulatory compliance and support management review. | You will conduct complex financial and program analyses to evaluate costs, benefits, risks, and…
Added 3 mins ago
FT
Program Analyst (Safety Risk Management) - DIRECT HIRE
Federal Transit Administration
Washington, DC
- $70,623 to $133,142 USD / year
…Assurance and Risk Management Division. The incumbent serves as a Program Analyst (Safety Risk Management) and independently plans and conducts safety risk analyses of substantial…
Added 3 mins ago
AC
BUDGET ANALYST
Air Combat Command
Nellis AFB, NV
- $76,280 to $99,169 USD / year
The primary purpose of this position is to serve as a budget analyst in the 57th Operations Group, responsible for providing financial planning, support, and advice while performing a…
Added 3 mins ago
OA
Management Analyst
Other Agencies and Independent Organizations
Arlington, VA
- $102,415 to $133,142 USD / year
This position is located in the Office of Field Office Management, Domestic Operations Directorate, Bureau of Diplomatic Security (DS/DO/FLD).
Added 3 mins ago
US
INTELLIGENCE SPECIALIST
United States Fleet Forces Command
Naval Base, Norfolk, VA
- $108,019 to $140,426 USD / year
You will serve as a GG-13 senior Intelligence Analyst providing subject matter expertise across the intelligence disciplines. You will be responsible for advanced analytic tradecraft;…
Added 3 mins ago
CN
Financial Management Analyst
Commander, Navy Installations Command
Broadway Complex, San Diego, CA
- $85,307 to $110,905 USD / year
You will serve as a FINANCIAL MANAGEMENT ANALYST in the FINANCIAL MANAGEMENT DIVISION of COMNAVREGSW SDIEGO.
Added 6 mins ago
DA
Program Analyst - Contract Investigations Analyst
Deputy Assistant Secretary for Office of Resolution Management
Pittsburgh, PA · Location Negotiable After Selection
- $89,508 to $145,468 USD / year
Designing, maintaining, and utilizing SharePoint, Excel, or similar tracking systems to monitor program activities, contract performance, or case workloads;
Added 6 mins ago
DE
Supervisory Financial Management Analyst
Drug Enforcement Administration
Arlington, VA
- $143,913 to $187,093 USD / year
…regulatory compliance, and coordination of budgetary activities in support of domestic…
Added 6 mins ago
NS
FINANCIAL MANAGEMENT ANALYST
Naval Sea Systems Command
Bath, ME
- $101,375 to $131,790 USD / year
…budgetary policies to demonstrate regulatory compliance and support management review. | You will collaborate with stakeholders to align financial strategies with organizational priorities…
Added 8 mins ago
AC
BUDGET ANALYST
Air Combat Command
Davis Monthan AFB, AZ
- $62,893 to $81,765 USD / year
The primary purpose of this position is to serve as a resource advisor/budget analyst performing day-to-day control and management involving the formulation, execution, and/or analysis of…
Added 8 mins ago
OA
Contract Price/Cost Analyst
Other Agencies and Independent Organizations
Piketon, OH · Carlsbad, NM · Aiken, SC · Cincinnati, OH · Oak Ridge, TN · West Valley, NY · Los Alamos, NM · Germantown, MD · Paducah, KY · Hanford, WA · Idaho Falls, ID · Lexington, KY · Washington, DC
- $106,437 to $158,322 USD / year
…Office of Environmental Management. As a Contract Price/Cost Analyst, you will provide senior-level expertise and strategic guidance in pricing decisions by conducting complex cost…
Added 8 mins ago
AN
PROGRAM ANALYST
Air National Guard
Andrews AFB, MD
- $121,785 to $158,322 USD / year
The primary purpose of this position is to serve as a program analyst at the Air Staff level and to provide Air Force IT infrastructure expertise in planning, organizing, and developing…
Added 11 mins ago
SS
Management Analyst
Social Security Administration
Woodlawn, MD
- $121,785 to $158,322 USD / year
(b) gathering, reviewing and analyzing data or information to assess program effectiveness, identify trends or support decision-making and/or
Added 11 mins ago
IO
Supervisory Budget Analyst
Immediate Office of the Assistant Secretary for Management
Washington, DC
- $143,913 to $187,093 USD / year
This supervisory budget analyst position is located in the Office of Management (OM), Office of Benefits. The incumbent of the position functions as the Chief, Execution Division, and…
Added 11 mins ago
HU
MANAGEMENT AND PROGRAM ANALYST
HQ USAF and Support Elements
Arlington, VA
- $169,279 to $220,065 USD / year
…Positions, Administrative and Management Positions, Management and Program Analysis Series,…
Added 11 mins ago
NO
Budget Analyst
National Oceanic and Atmospheric Administration
Norman, OK
- $106,437 to $163,514 USD / year
Analyze, evaluate, and recommend strategic actions to better leverage funding to support mission requirements, such as short fall and trade off requirements, cost analysis, and…
Added 11 mins ago
NA
GENERAL ENGINEER
National Air and Space Intelligence Center
Wright-Patterson AFB, OH
- $132,751 to $172,578 USD / year
3. Provides technical engineering guidance, advisory support and assistance during meetings, conferences, briefings, and seminars related to program planning, C4ISR technologies, and…
Added 11 mins ago
OA
Technology Transfer Analyst
Other Agencies and Independent Organizations
Morgantown, WV · Albany, OR · Pittsburgh, PA
- $106,437 to $176,183 USD / year
…the Research and Innovation Center. As a Technology Transfer Analyst, you will pilot the development of business and functional requirements for knowledge management tools and techniques…
Added 21 mins ago
JH
Senior Nuclear Surety Systems Analyst
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
If so, we are looking for someone like you to serve as the Senior Nuclear Surety Systems Analyst within the System Realization and Resilience Group (KBR) of the Force Projection Sector. Our…
Added 44 mins ago
NS
MANAGER
Naval Sea Systems Command
Dahlgren, VA
- $143,913 to $197,200 USD / year
…workforce capabilities and capacities. | You will provide technical support, leadership, resource support, and mentorship to project leads, group leaders, and employees. | You will…
Added 44 mins ago
UA
Supervisory Intelligence Specialist (GMI Analyst)
U.S. Army Cyber Command
Fort Gordon, GA
- $106,437 to $138,370 USD / year
…analysis and threat assessments to identify and evaluate cyber security vulnerabilities and adversary trends across enterprise or tactical networks; AND 2. Developing comprehensive cyber…
Added 44 mins ago
VH
Program Analyst
Veterans Health Administration
Marion, IL
- $61,722 to $97,087 USD / year
The Marion VA Health Care System is seeking a Program Analyst to support the Chief of Staff (COS) Service. This position reports directly to the Group Practice Manager (GPM) and works…

Galderma Laboratories, LP

Customer Success Analyst

United States

Apply About employer

Applications open in a new tab.

Job details

Experience: Minimum 5+ years of experience in customer service, supply chain, or O2C operations.
Posting language: English
Posted: Nov 9, 2026

Original job description

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Title: Customer Success Analyst Location: Miami, FL (hybrid)

Job Summary The Customer Success Analyst leads customer operational initiatives for assigned accounts, supporting supply chain strategy, customer experience, and growth objectives. This role serves as the primary supply chain partner for customers and internal stakeholders, driving continuous improvement, operational excellence, compliance management, analytics, and process automation. Success in this role will rely heavily on the ability to establish, develop & maintain successful business relationships with internal & external stakeholders to positively contribute to customer strategy and drive best in class supply chain performance.

Key Responsibilities

Customer Success / Relationship Management (45%)

Deep understanding of assigned customer supply chain requirements and compliance program(s) with heavy focus on long term strategies for fine mitigation and supply chain efficiencies. Monitor & track total cost savings (cost recovery + cost avoidance). Proactively prepare Galderma for future changes to customer compliance programs and provide supply chain support for expanding distribution opportunities.
Build and maintain strong customer relationships and understanding of customer requirements. Resolve order blocks, allocation issues, claims, and service disruptions.
Monitor customer satisfaction and implement corrective actions.
Documentation: develop, review, and maintain processes, SOPs, work instructions and customer documentation, including but not limited to website documentation, to ensure back-up support can effectively perform job functions in absence.

Expected Outcomes: Drive compliance excellence, reduce customer fines, improve supply chain efficiency, deliver measurable cost recovery, cost avoidance savings and ensure consistent service execution. How: Relationship management, proactive communication, issue resolution, service recovery, cross-functional collaboration

Supply Chain Analytics (25%)

Monitor and analyze KPIs (service levels, order accuracy, SLA adherence, deductions, etc.).
Conduct regular operational reviews and identify risks and improvement opportunities.
Provide reporting and insights to leadership with actionable recommendations.

Expected Outcomes: Enable data-driven decisions through proactive performance monitoring, risk identification, and actionable business insights to improve service, compliance, and operational outcome How: KPI Performance management, risk and opportunity analysis, continuous improvement

Dashboard Development (Power BI) / AI and Process Automation (20%)

Design, develop, and maintain Power BI dashboards that provide visibility into customer, supply chain, compliance, and operational performance.
Leverage AI, automation, and digital tools to streamline reporting, identify trends, and improve decision-making.
Translate business requirements into scalable dashboards, KPIs, and automated reporting solutions.
Partner with cross-functional teams to improve data quality, governance and process efficiency.
Identify and implement automation opportunities that reduce manual effort and enhance productivity.

Expected Outcomes: Improve visibility, decision-making, and operational efficiency through automated reporting, AI, and analytics solutions. How: Power BI Development, AI & Automation enablement, process optimization, data visualization, cross functional collaboration

Continuous Improvement & Process Governance (10%)

Drive continuous improvement initiatives to enhance customer experience, supply chain performance, and operational efficiency.
Establish and maintain standardized processes, documentation, and governance practices across Customer Success operations.
Identify process gaps, root causes, and opportunities for simplification, automation, and scalability.
Lead cross-functional projects to improve compliance, service execution, and business performance.
Monitor process adherence and ensure sustainable implementation of improvements.

Expected Outcomes: Drive operational excellence through standardized processes, strong governance, and continuous improvement How: Process standardization, continuous improvement, governance & compliance, root cause analysis, change management. Skills & Qualifications

Bachelor’s degree in supply chain, Business, or related field.
Minimum 5+ years of experience in customer service, supply chain, or O2C operations.
Strong knowledge of Order-to-Cash processes (order management, billing, deductions, collections).
Experience with ERP systems (Oracle or similar preferred).
Advanced proficiency in Microsoft Office Suite (Excel, Power Query, Power Pivot, Word, PowerPoint) and experience with business intelligence and reporting platforms, including Power BI. Ability to develop dashboards, create data models, automate reporting processes, and present actionable business insights.
Strong analytical, problem-solving, and organizational skills with the ability to identify and correlate metrics relevant to customer goals and drive valuable insights.
Excellent written and verbal communication skills.
Experience working with shared service organizations or third-party providers (e.g., GBS, BPO, 3PL or Vendors).
Knowledge of Lean, Six Sigma, process mapping, and continuous improvement methodologies
Knowledge of accounting principles related to O2C processes.
Leverage AI-enabled tools and advanced analytics to identify risks, automate reporting, improve decision-making, and enhance customer supply chain performance.
Ability to translate complex datasets into executive-level insights and recommendations. Understanding of AI-driven analytics, forecasting, workflow automation, and continuous improvement methodologies.
Familiarity with SQL, data querying, or database concepts

Physical Requirements and Work Environment This role requires the ability to perform standard office activities, including extended periods of computer use, participation in virtual and in-person meetings, and collaboration across teams. Depending on business needs, occasional travel may be required. Work environments and physical requirements may vary based on the requirements of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Compensation

Compensation may vary based on many factors, including, but not limited to, job responsibilities, skills, experience, education, certifications, location and applicable geographic pay zones, market conditions, internal equity and business considerations. Compensation decisions are made based on an assessment of the candidate’s qualifications and the totality of relevant factors.

In addition to base salary, this role is eligible to participate in an annual short-term incentive program, subject to plan terms and eligibility requirements.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer At Galderma, you’ll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

Next Steps

If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
The next step is a virtual conversation with the hiring manager
The final step is a panel conversation with the extended team

Don't meet every single requirement? At Galderma, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role, but your experience doesn't align perfectly with the qualifications listed, we encourage you to apply anyway!

If you are considering employment at Galderma, review our job postings at www.galderma.com/us/careers. Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment, personal financial information, or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process.

Apply About employer

More about this job

Skills

Supply chain management
Customer experience
Process improvement
Regulatory compliance
Customer relations
Customer service
Documentation
Manage processes
Analyse supply chain strategies
Communication skills
Collaboration
Reporting
Performance management
Microsoft Power BI
Decision making
Data visualization
Root cause analysis
Change management
ERP
Oracle
Microsoft Office
Microsoft Excel
Power Query
Microsoft Word
Microsoft PowerPoint
Business intelligence
Create data models
Problem solving
Organizational skills
Lean manufacturing
Forecasting
Workflow
SQL

Report this job