Find work in the United States.

6,076,441 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added just now
Operations Manager
Nevada CVS Pharmacy, L.L.C.
Las Vegas, NV
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added just now
Pharmacy Manager FT
CVS Rx Services, Inc.
Las Vegas, NV
…performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager…
Added just now
Operations Manager
New Jersey CVS Pharmacy, L.L.C.
Ridgefield Park, NJ
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added just now
Inventory Control Supervisor (NJ)
CVS Pharmacy, Inc.
Lumberton, NJ
Provide day-to-day leadership and direction for IQC-related activities supporting AutoStore and LDC operations.
Added just now
Pharmacy Intern - Grad
Grand St. Paul CVS, L.L.C.
Rochester, MN
…to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your…
Added just now
Pharmacy Intern - Grad
Grand St. Paul CVS, L.L.C.
Saint Cloud, MN
…to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your…
Added just now
Pharmacy Intern - Grad
Grand St. Paul CVS, L.L.C.
Maple Grove, MN
…to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your…
Added just now
Operations Manager
Grand St. Paul CVS, L.L.C.
White Bear Lake, MN
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added just now
PBV Manager
Inlivian
Charlotte, NC
Are you an experienced housing professional with a passion for leadership, program compliance, and expanding affordable housing opportunities?
Added just now
Self-Perform Project Manager - Drywall (Southern California)
Turner Construction Company
Burbank, CA · Los Angeles, CA
Lead, direct, and coordinate management of Self-Perform Operations (SPO) drywall and general Trades projects, including overall project pursuit, staffing, proactive planning,…
Added just now
Senior Scientist/Engineer (Regenerative Medicine & Advanced Biological Systems)
Chenega Professional & Technical Services
UNAVAILABLE, DC
Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork,…
Added just now
Pharmacy Intern - Grad
Grand St. Paul CVS, L.L.C.
Bloomington, MN
…to further your knowledge of store, district, and regional operations. Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your…
Added just now
Pharmacy Technician
Woodward Detroit CVS, L.L.C.
Howell, MI
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added just now
Pharmacy Technician
Woodward Detroit CVS, L.L.C.
Caledonia, MI
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added just now
Pharmacy Technician
Maryland CVS Pharmacy, L.L.C.
Perry Hall, MD
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added just now
Pharmacy Technician
Maryland CVS Pharmacy, L.L.C.
Ocean City, MD
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added just now
Pharmacy Technician
Maryland CVS Pharmacy, L.L.C.
Annapolis, MD
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added just now
Pharmacy Technician
Louisiana CVS Pharmacy, L.L.C.
Houma, LA
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added just now
Manager, Experiential Marketing – CVS Media Exchange (CMX)
CVS Pharmacy, Inc.
Woonsocket, RI · NY · Wellesley, MA · Chicago, IL
…through execution and measurement, partnering closely with senior leadership, Sales, Merchandising, Front Store Marketing, Store Operations, Legal, Finance, Product, Measurement, and…
Added just now
Pharmacy Technician
Longs Drug Stores California, L.L.C.
Kamuela, HI
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added 1 min ago
Global Supply Manager, SoftGoods
Apple
Cupertino, CA
…executive briefings, and lead formal upward escalations to leadership while partnering closely with Industrial Design, Product Design, Quality, and Operations to deliver scalable and…
Added 1 min ago
Pharmacy Technician
Georgia CVS Pharmacy, L.L.C.
Macon, GA
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added 1 min ago
Pharmacy Technician
Georgia CVS Pharmacy, L.L.C.
Roswell, GA
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added 1 min ago
Pharmacy Technician
Georgia CVS Pharmacy, L.L.C.
Macon, GA
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…
Added 1 min ago
Pharmacy Technician
Georgia CVS Pharmacy, L.L.C.
Marietta, GA
…Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring…

G2IT

ServiceNow Dashboard Developer / Data Analyst

Quantico, VA, United States

$80,000 to $100,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $100,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

ServiceNow Dashboard Developer / Data Analyst

Remote Opportunity | Active Secret Clearance Required

About the Opportunity

G2IT is seeking an experienced ServiceNow Dashboard Developer / Data Analyst to join our team supporting a large-scale Department of Defense IT Customer Support Services program.

This is an exciting opportunity for a data-driven professional who enjoys working with ServiceNow, Performance Analytics, Power BI, and IT Service Management (ITSM) to develop dashboards, automate reporting, and turn complex IT service data into meaningful insights.

In this role, you will help design and maintain enterprise dashboards that track IT service performance, customer satisfaction, incident management, service requests, and operational efficiency. Your work will provide government leadership with near-real-time visibility into critical performance metrics and help drive improvements across enterprise IT services.

This position offers remote work with up to 10% travel, along with the opportunity to support mission-critical government IT operations.

Key Responsibilities

• Design, develop, and maintain interactive dashboards and reports using ServiceNow Performance Analytics and Microsoft Power BI.

• Build and customize ServiceNow reports and dashboards to monitor incidents, service requests, SLAs, ticket resolution times, and overall IT service performance.

• Extract, analyze, and integrate data from ServiceNow ITSM modules, including Incident Management, Request Management, Knowledge Management, and CMDB.

• Develop automated reporting solutions that provide government leadership with accurate and timely performance metrics.

• Create executive-level dashboards that track KPIs, SLAs, customer satisfaction, and service delivery trends.

• Use SQL, APIs, and data integration tools to connect ServiceNow with Power BI and other enterprise data sources.

• Develop data models, DAX calculations, and Power Query transformations to improve reporting accuracy and efficiency.

• Analyze ITSM data to identify trends, recurring issues, service bottlenecks, and opportunities for process improvement.

• Build visualizations for First Contact Resolution, ticket backlog, resolution times, customer satisfaction, and service availability.

• Collaborate with ServiceNow Developers, ITSM teams, business analysts, and government stakeholders to gather reporting requirements.

• Maintain data accuracy, security, access controls, and compliance with DoD cybersecurity requirements.

• Support Agile development activities, including sprint planning, dashboard demonstrations, testing, and stakeholder feedback.

• Assist with reporting automation, predictive analytics, and continuous improvement initiatives.

Required Qualifications

• Active DoD Secret clearance required to start.

• Must be a U.S. Citizen.

• Bachelor's degree with 5 years of related experience, master's degree with 3 years of related experience, or an additional 4 years of relevant experience in lieu of a degree.

• Minimum of 10 years of experience in business intelligence, data analytics, or data engineering.

• At least 5 years of hands-on experience developing enterprise Power BI dashboards and reporting solutions.

• Experience working with ServiceNow ITSM data, reporting, dashboards, or Performance Analytics.

• Strong understanding of ITSM processes, including Incident Management, Request Management, SLA tracking, and service performance metrics.

• Advanced proficiency with Power BI, including DAX, Power Query, data modeling, data refresh, and role-based access.

• Strong SQL skills and experience integrating data through APIs, ETL/ELT processes, or other enterprise data connections.

• Experience developing dashboards that track KPIs, SLAs, and customer service performance.

• Knowledge of data governance, security controls, and reporting accuracy.

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently in a remote environment while collaborating with technical teams and government stakeholders.

Preferred Qualifications

• ServiceNow Performance Analytics experience or certification.

• Experience developing custom ServiceNow dashboards, reports, and ITSM performance metrics.

• Microsoft Certified: Power BI Data Analyst Associate or Fabric Analytics Engineer Associate.

• Experience with ServiceNow CMDB, Service Catalog, and ITSM workflows.

• Experience with Power Automate, Power Apps, or other Microsoft Power Platform tools.

• Familiarity with Python or R for data analytics and automation.

• Experience supporting DoD, federal government, or other highly regulated IT environments.

• Knowledge of ITIL 4 practices and IT service performance measurement.

• Experience working in Microsoft 365 GCC High or Azure Government environments.

• Familiarity with RMF, ATO processes, and DoD security compliance requirements.

The annual salary for this position ranges from $80,000 to $100,000, depending on experience and qualifications.

Apply About employer

More about this job

Skills

ServiceNow
Customer service
Leadership
Google Analytics
Microsoft Power BI
IT service management
Reporting
SQL
Data models
Power Query
Process improvement
Regulatory compliance
Cybersecurity
Agile development
Business intelligence
Data analysis
Data engineering
Data modelling
Problem solving
Communication skills
Work independently
Microsoft Power Automate
Power Apps
Microsoft Power Platform
Python
R
ITIL
Microsoft 365
Microsoft Azure

Report this job