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Junior Mechanical Engineer | Building Systems
Jobot
San Francisco, CA
- $90,000 to $115,000 USD / year
The firm is seeking a Junior Mechanical Engineer with 1–3 years of experience to support mechanical design work and continue developing technical skills within engineering consulting.
Added just now
Survey Crew Member I
DB STERLIN CONSULTANTS INC
Cedarburg, WI
Identify the use of an engineer’s scale and understand how to utilize the machine to measure distances in the drawings.
Added just now
DS
PMO Civil Project Engineer II
DB STERLIN CONSULTANTS INC
Chicago, IL
- $115,400 to $135,684 USD / year
The PMO Civil Project Engineer II will oversee and manage various service providers to support the Chicago Department of Water’s (DWM) multi-billion Capital Improvement Program (CIP). This…
Added just now
Survey Crew Member II
DB STERLIN CONSULTANTS INC
Cedarburg, WI
Report to: Senior Project Engineer or Department Head
Added 1 min ago
Manager of Engineering, Transmission Lines
ESP Associates
Tampa, FL
Professional Engineer (PE) certification (required)
Added 1 min ago
Technical Support Engineer
Nihon Kohden America, LLC
Irvine, CA
The Technical Support Engineer (TSE) provides remote technical support to customers using biomedical devices supporting heart, lung and brain function. This role serves as the initial point…
Added 1 min ago
CMM Tech
Haier US Appliance Solutions, Inc.
Louisville, KY
Obtaining required CAD data from Engineer or CREO/Windchill needed to complete analysis
Added 1 min ago
Technical AI Systems Engineer (1 day telework/week, TS/SCI with Polygraph required)
Red Alpha
Annapolis Junction, MD
We are seeking an experienced Technical AI Requirements Systems Engineer to support the planning, design, and implementation of a mission-critical system integrating AI-enabled…
Added 2 mins ago
Field Service Engineer Drives and Automation
GE Energy Power Conversion USA Inc.
Remote, United States
The Field Service Engineer – Drives-Performs a wide range of commissioning and Service tasks and ensures proper installation, service and commissioning of products and services. Provides…
Added 2 mins ago
Core Repairs Engineer
GE Vernova International LLC
United States
…Repairs to Service Onshore and Offshore Wind Turbines. The Repair Engineer will develop repair procedures and tooling required to enable key repair capabilities for Service NPI. This…
Added 2 mins ago
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Lead Supplier Quality Engineer – Generator
GE Vernova Operations LLC
United States
- $94,600 to $157,700 USD / year
…compliance, and driving improvement plans where needed. Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that…
Added 2 mins ago
Lead Generator Controls Engineer
GE Vernova Operations LLC
Remote, United States
We are seeking a Lead Generator Controls Engineer to provide technical leadership, drive innovation, and guide the successful execution of complex engineering projects that shape the future…
Added 2 mins ago
Commissioning Engineer / Field Service Tester
GE Grid Solutions, LLC
United States
GE Vernova is seeking a skilled Commissioning Engineer / Field Service Tester to lead and execute pre-commissioning, commissioning, startup, testing, and maintenance activities for…
Added 2 mins ago
Digital Design Project Manager
MSA Professional Services, Inc.
St Paul, MN
This is a great opportunity for an experienced design engineer who wants to take their career in a new direction. You'll use your hands-on design and consulting experience to help improve…
Added 2 mins ago
Digital Design Project Manager
MSA Professional Services, Inc.
Baraboo, WI · Appleton, WI · Beaver Dam, WI · Bettendorf, IA · Cedar Rapids, IA · Champaign, IL · Des Moines, IA · Dubuque, IA · Duluth, MN · Kiel, WI · Madison, WI
This is a great opportunity for an experienced design engineer who wants to take their career in a new direction. You'll use your hands-on design and consulting experience to help improve…
Added 2 mins ago
Senior Presales Systems Engineer - HPE Networking
Hewlett Packard Enterprise
San Diego, CA
We are seeking a Senior Presales Systems Engineer with deep expertise in networking, security, cloud architecture, and automation to support enterprise and federal customers across complex…
Added 2 mins ago
Systems Analyst (Site Reliability Engineer) On-Sire, Oak Ridge, TN
Hewlett Packard Enterprise
All, TN
We are seeking a skilled Systems Analyst Site Reliability Engineer at HPE to support Oak Ridge National Labs in a security area that that requires a DOE Q clearance for access. This is a…
Added 2 mins ago
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Senior Analytics Engineer
Seismic
Remote, United States
- $103,000 USD / year
We’re looking for a Senior Analytics Engineer to join Seismic’s Corporate Data & Analytics team and own our finance data domain. In this role, you’ll partner with our Finance team to model,…
Added 2 mins ago
Systems Analyst (Site Reliability Engineer) On-Site, Oakridge, TN
Hewlett Packard Enterprise
All, TN
We are seeking a skilled Systems Analyst Site Reliability Engineer at HPE to support Oak Ridge National Labs in a security area that that requires a DOE Q clearance for access. This is a…
Added 2 mins ago
Senior Mechanical Engineer
Hewlett Packard Enterprise
Sunnyvale, CA
Reporting to the Head of Mechanical Engineering, the Senior Mechanical Engineer will be a hands-on individual contributor responsible for the mechanical design, structural analysis,…
Added 2 mins ago
Principal Mechanical Engineer
Hewlett Packard Enterprise
Sunnyvale, CA
Reporting to the Head of Mechanical Engineering, the Principal Mechanical Engineer will be a hands-on individual contributor responsible for the mechanical design, structural analysis,…
Added 2 mins ago
Presales Consultants
Hewlett Packard Enterprise
Sunnyvale, CA
The Presales Systems Engineer plays an important role in supporting the sale and adoption of advanced networking and security solutions. This position combines technical networking…
Added 2 mins ago
Senior Presales Systems Engineer
Hewlett Packard Enterprise
Frisco, TX
The Consulting Systems Engineer is also a subject matter expert in their area of specialization (i.e., Mobility, Security, Branch, etc), responsible for consulting customers on end to end…
Added 2 mins ago
Senior Scientist/Engineer (Regenerative Medicine & Advanced Biological Systems)
Chenega Corp
UNAVAILABLE, DC
…Professional Services company, is looking for a Senior Scientist/Engineer to support ARPA-H research initiatives by collaborating with the Program Manager and technical teams to advance…
Added 2 mins ago
Space Flight Dynamics Engineer
The Aerospace Corporation
El Segundo, CA · Chantilly, VA · Colorado Springs, CO · Albuquerque, NM

G2IT

ServiceNow Dashboard Developer / Data Analyst

Quantico, VA, United States

$80,000 to $100,000 USD / year

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Job details

Pay: $80,000 to $100,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

ServiceNow Dashboard Developer / Data Analyst

Remote Opportunity | Active Secret Clearance Required

About the Opportunity

G2IT is seeking an experienced ServiceNow Dashboard Developer / Data Analyst to join our team supporting a large-scale Department of Defense IT Customer Support Services program.

This is an exciting opportunity for a data-driven professional who enjoys working with ServiceNow, Performance Analytics, Power BI, and IT Service Management (ITSM) to develop dashboards, automate reporting, and turn complex IT service data into meaningful insights.

In this role, you will help design and maintain enterprise dashboards that track IT service performance, customer satisfaction, incident management, service requests, and operational efficiency. Your work will provide government leadership with near-real-time visibility into critical performance metrics and help drive improvements across enterprise IT services.

This position offers remote work with up to 10% travel, along with the opportunity to support mission-critical government IT operations.

Key Responsibilities

• Design, develop, and maintain interactive dashboards and reports using ServiceNow Performance Analytics and Microsoft Power BI.

• Build and customize ServiceNow reports and dashboards to monitor incidents, service requests, SLAs, ticket resolution times, and overall IT service performance.

• Extract, analyze, and integrate data from ServiceNow ITSM modules, including Incident Management, Request Management, Knowledge Management, and CMDB.

• Develop automated reporting solutions that provide government leadership with accurate and timely performance metrics.

• Create executive-level dashboards that track KPIs, SLAs, customer satisfaction, and service delivery trends.

• Use SQL, APIs, and data integration tools to connect ServiceNow with Power BI and other enterprise data sources.

• Develop data models, DAX calculations, and Power Query transformations to improve reporting accuracy and efficiency.

• Analyze ITSM data to identify trends, recurring issues, service bottlenecks, and opportunities for process improvement.

• Build visualizations for First Contact Resolution, ticket backlog, resolution times, customer satisfaction, and service availability.

• Collaborate with ServiceNow Developers, ITSM teams, business analysts, and government stakeholders to gather reporting requirements.

• Maintain data accuracy, security, access controls, and compliance with DoD cybersecurity requirements.

• Support Agile development activities, including sprint planning, dashboard demonstrations, testing, and stakeholder feedback.

• Assist with reporting automation, predictive analytics, and continuous improvement initiatives.

Required Qualifications

• Active DoD Secret clearance required to start.

• Must be a U.S. Citizen.

• Bachelor's degree with 5 years of related experience, master's degree with 3 years of related experience, or an additional 4 years of relevant experience in lieu of a degree.

• Minimum of 10 years of experience in business intelligence, data analytics, or data engineering.

• At least 5 years of hands-on experience developing enterprise Power BI dashboards and reporting solutions.

• Experience working with ServiceNow ITSM data, reporting, dashboards, or Performance Analytics.

• Strong understanding of ITSM processes, including Incident Management, Request Management, SLA tracking, and service performance metrics.

• Advanced proficiency with Power BI, including DAX, Power Query, data modeling, data refresh, and role-based access.

• Strong SQL skills and experience integrating data through APIs, ETL/ELT processes, or other enterprise data connections.

• Experience developing dashboards that track KPIs, SLAs, and customer service performance.

• Knowledge of data governance, security controls, and reporting accuracy.

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently in a remote environment while collaborating with technical teams and government stakeholders.

Preferred Qualifications

• ServiceNow Performance Analytics experience or certification.

• Experience developing custom ServiceNow dashboards, reports, and ITSM performance metrics.

• Microsoft Certified: Power BI Data Analyst Associate or Fabric Analytics Engineer Associate.

• Experience with ServiceNow CMDB, Service Catalog, and ITSM workflows.

• Experience with Power Automate, Power Apps, or other Microsoft Power Platform tools.

• Familiarity with Python or R for data analytics and automation.

• Experience supporting DoD, federal government, or other highly regulated IT environments.

• Knowledge of ITIL 4 practices and IT service performance measurement.

• Experience working in Microsoft 365 GCC High or Azure Government environments.

• Familiarity with RMF, ATO processes, and DoD security compliance requirements.

The annual salary for this position ranges from $80,000 to $100,000, depending on experience and qualifications.

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More about this job

Skills

ServiceNow
Customer service
Leadership
Google Analytics
Microsoft Power BI
IT service management
Reporting
SQL
Data models
Power Query
Process improvement
Regulatory compliance
Cybersecurity
Agile development
Business intelligence
Data analysis
Data engineering
Data modelling
Problem solving
Communication skills
Work independently
Microsoft Power Automate
Power Apps
Microsoft Power Platform
Python
R
ITIL
Microsoft 365
Microsoft Azure

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