Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
AI Phone - Senior Android System Engineer
Bjak
Remote, United States
Focus: Android Framework, system services and OS-level AI integration.
Added 4 mins ago
Systems Engineer II
JPL/NASA
Pasadena, CA
…planning, requirements development, architecture definition, integration, modeling, analysis, ATLO support, and mission…
Added 6 mins ago
Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Billings, MT
Support software capitalization analysis with Accounting and track engineering efficiency metrics (e.g., R&D as a percent of revenue, cost per engineer)
Added 6 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Helena, MT
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 6 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Helena, MT
- $50,000 to $92,500 USD / year
As a Senior QA Automation Engineer - Playwright & Selenium , you will play a key role in validating enterprise applications by developing and executing comprehensive test strategies across…
Added 6 mins ago
Hardware Engineer, PCB Layout
Meta
Helena, MT
Meta is seeking a Staff PCB Layout Engineer to drive the design and delivery of complex printed circuit boards for large-scale infrastructure hardware. In this role, you will define layout…
Added 6 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Helena, MT
Lead strategic initiatives for seamless application integration, orchestrating the collaboration of diverse software components to enhance overall system efficiency and drive optimal…
Added 6 mins ago
C
Lead Data Engineer-Snowflake
Cognizant
Helena, MT
- $115,000 to $135,000 USD / year
As a Lead Data Engineer – Snowflake , you will make an impact by designing and delivering scalable, high-performance data solutions that enable critical business insights and operational…
Added 6 mins ago
2027 Associate Systems Engineer – Sykesville MD
CORP-Corporate Office
United States
Plan and execute integration, test, verification and validation
Added 6 mins ago
2027 Associate S/W Embedded Engineer – Sykesville MD
CORP-Corporate Office
United States
Gain hands-on exposure to the programmable logic full life cycle: design, simulation, implementation, verification, and system integration
Added 10 mins ago
Forward Deployment (FD) Agentic Solutions Consultant - Sales
Jobgether
Remote, United States
At least 2 years of experience designing, building, or managing AI and automation solutions in roles such as Product Manager, Solutions Engineer, Sales Engineer, or Consultant.
Added 12 mins ago
Systems Safety Engineer
Astrion
El Segundo, CA
Astrion has an exciting opportunity for a SYSTEMS SAFETY ENGINEER located at EL SEGUNDO, CA.
Added 14 mins ago
Computer Vision Engineer II
California Institute Of Technology Jet Propulsion Laboratory
United States
Wanted: Computer Vision (CV) Engineer to join the Navigation and Mapping group in the Guidance and Control Section.
Added 20 mins ago
Data Architect
Clarkston Consulting
Raleigh, NC · Dallas, TX · Atlanta, GA
Familiarity with data integration points for TOGAF (or other recognized architecture framework)
Added 40 mins ago
Staff Engineer, Machine Learning & Data Infrastructure
OKX
San Jose, CA
We are looking for an experienced engineer to lead the architecture and hands-on development of the ML and data infrastructure behind our risk and fraud prevention systems. You will help…
Added 42 mins ago
Staff Software Engineer - Builder Platform
Jobgether
Remote, United States
…and next steps. Our partner is looking for a Staff Software Engineer – Builder Platform based in United…
Added 42 mins ago
Senior Staff Software Engineer - Builder Platform
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior Staff Software Engineer – Builder Platform based in United…
Added 42 mins ago
J
Senior Advanced IT Network Site Reliability Engineer
Jobgether
Remote, United States
- $139,851 to $151,324 USD / year
…is looking for a Senior Advanced IT Network Site Reliability Engineer based in the United…
Added 42 mins ago
J
Electrical Engineer (Control Systems)
Jobgether
Remote, United States
- $100,000 to $120,000 CAD / year
The ideal candidate is an experienced electrical or automation engineer with strong SCADA development and systems integration capabilities. They should combine practical technical expertise…
Added 44 mins ago
Staff Electrical Engineer
Humble Robotics
United States
Unblock integration across teams, and drive design reviews and root-cause for complex failures.
Added 55 mins ago
Senior Product Test Engineer, Intel Systems Manufacturing
Anduril Industries
Santa Ana, CA
We are looking to bring in a Senior Product Test Engineer to support our test equipment deployment to various manufacturing and contract manufacturing sites and support in identifying…
Added 55 mins ago
Product Test Engineer, Intel Systems Manufacturing
Anduril Industries
Santa Ana, CA
We are looking to bring in a Product Test Engineer to support our test equipment deployment to various manufacturing and contract manufacturing sites and support in identifying testing…
Added 58 mins ago
BH
DevOps Engineer IV
Banner Health
Remote, United States
- $54.7 to $91.16 USD / hour
As a DevOps Engineer IV within Banner Plans & Networks (BPN) Information Technology, you will play a critical role in maintaining and advancing the technology platforms that support…
Added 58 mins ago
SUPERVISORY INTERDISCIPLINARY
U.S. Army Cyber Command
Fort Huachuca, AZ
…and technical direction in support of assigned C4IT system integration, development, testing, security, and sustainment Evaluates contractor performance and quality control, resolving…
Added 58 mins ago
Senior Financial Planning & Analysis Manager
Cornerstone OnDemand
Phoenix, AZ
Support software capitalization analysis with Accounting and track engineering efficiency metrics (e.g., R&D as a percent of revenue, cost per engineer)

G2IT

ServiceNow Dashboard Developer / Data Analyst

Quantico, VA, United States

$80,000 to $100,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $100,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

ServiceNow Dashboard Developer / Data Analyst

Remote Opportunity | Active Secret Clearance Required

About the Opportunity

G2IT is seeking an experienced ServiceNow Dashboard Developer / Data Analyst to join our team supporting a large-scale Department of Defense IT Customer Support Services program.

This is an exciting opportunity for a data-driven professional who enjoys working with ServiceNow, Performance Analytics, Power BI, and IT Service Management (ITSM) to develop dashboards, automate reporting, and turn complex IT service data into meaningful insights.

In this role, you will help design and maintain enterprise dashboards that track IT service performance, customer satisfaction, incident management, service requests, and operational efficiency. Your work will provide government leadership with near-real-time visibility into critical performance metrics and help drive improvements across enterprise IT services.

This position offers remote work with up to 10% travel, along with the opportunity to support mission-critical government IT operations.

Key Responsibilities

• Design, develop, and maintain interactive dashboards and reports using ServiceNow Performance Analytics and Microsoft Power BI.

• Build and customize ServiceNow reports and dashboards to monitor incidents, service requests, SLAs, ticket resolution times, and overall IT service performance.

• Extract, analyze, and integrate data from ServiceNow ITSM modules, including Incident Management, Request Management, Knowledge Management, and CMDB.

• Develop automated reporting solutions that provide government leadership with accurate and timely performance metrics.

• Create executive-level dashboards that track KPIs, SLAs, customer satisfaction, and service delivery trends.

• Use SQL, APIs, and data integration tools to connect ServiceNow with Power BI and other enterprise data sources.

• Develop data models, DAX calculations, and Power Query transformations to improve reporting accuracy and efficiency.

• Analyze ITSM data to identify trends, recurring issues, service bottlenecks, and opportunities for process improvement.

• Build visualizations for First Contact Resolution, ticket backlog, resolution times, customer satisfaction, and service availability.

• Collaborate with ServiceNow Developers, ITSM teams, business analysts, and government stakeholders to gather reporting requirements.

• Maintain data accuracy, security, access controls, and compliance with DoD cybersecurity requirements.

• Support Agile development activities, including sprint planning, dashboard demonstrations, testing, and stakeholder feedback.

• Assist with reporting automation, predictive analytics, and continuous improvement initiatives.

Required Qualifications

• Active DoD Secret clearance required to start.

• Must be a U.S. Citizen.

• Bachelor's degree with 5 years of related experience, master's degree with 3 years of related experience, or an additional 4 years of relevant experience in lieu of a degree.

• Minimum of 10 years of experience in business intelligence, data analytics, or data engineering.

• At least 5 years of hands-on experience developing enterprise Power BI dashboards and reporting solutions.

• Experience working with ServiceNow ITSM data, reporting, dashboards, or Performance Analytics.

• Strong understanding of ITSM processes, including Incident Management, Request Management, SLA tracking, and service performance metrics.

• Advanced proficiency with Power BI, including DAX, Power Query, data modeling, data refresh, and role-based access.

• Strong SQL skills and experience integrating data through APIs, ETL/ELT processes, or other enterprise data connections.

• Experience developing dashboards that track KPIs, SLAs, and customer service performance.

• Knowledge of data governance, security controls, and reporting accuracy.

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently in a remote environment while collaborating with technical teams and government stakeholders.

Preferred Qualifications

• ServiceNow Performance Analytics experience or certification.

• Experience developing custom ServiceNow dashboards, reports, and ITSM performance metrics.

• Microsoft Certified: Power BI Data Analyst Associate or Fabric Analytics Engineer Associate.

• Experience with ServiceNow CMDB, Service Catalog, and ITSM workflows.

• Experience with Power Automate, Power Apps, or other Microsoft Power Platform tools.

• Familiarity with Python or R for data analytics and automation.

• Experience supporting DoD, federal government, or other highly regulated IT environments.

• Knowledge of ITIL 4 practices and IT service performance measurement.

• Experience working in Microsoft 365 GCC High or Azure Government environments.

• Familiarity with RMF, ATO processes, and DoD security compliance requirements.

The annual salary for this position ranges from $80,000 to $100,000, depending on experience and qualifications.

Apply About employer

More about this job

Skills

ServiceNow
Customer service
Leadership
Google Analytics
Microsoft Power BI
IT service management
Reporting
SQL
Data models
Power Query
Process improvement
Regulatory compliance
Cybersecurity
Agile development
Business intelligence
Data analysis
Data engineering
Data modelling
Problem solving
Communication skills
Work independently
Microsoft Power Automate
Power Apps
Microsoft Power Platform
Python
R
ITIL
Microsoft 365
Microsoft Azure

Report this job