Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
IT Site Support Engineer
FirstBank
Knoxville, TN
We are seeking a highly skilled IT On-Site Support Engineer to provide technical expertise to our organization, with a strong emphasis on executive-level support and audio/video…
Added 5 mins ago
Cloud Security Specialist
Accenture Federal Services
Washington, DC
AWS Certified Security – Specialty or Microsoft Certified: Azure Security Engineer Associate required.
Added 5 mins ago
SO
Transportation Engineer Associate - Cedar Rapids
State of Iowa
Cedar Rapids, IA
- $32.13 to $49.76 USD / hour
Join our Davenport Resident Construction team as a Transportation Engineer Associate and help ensure Iowa’s infrastructure is built to last. Whether you’ve already earned your bachelor’s…
Added 6 mins ago
Software Quality Engineer (Associate, Mid-Level or Senior)
The Boeing Company
Berkeley, MO
Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Software Quality Engineer (Associate, Mid-Level or Senior) to join our Software Quality Engineering team in…
Added 6 mins ago
Associate Quality Engineer
The Boeing Company
Huntsville, AL
Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Associate Quality Engineer to join our team located in Huntsville, AL!
Added 6 mins ago
Senior Kubernetes Engineer
Peraton
Remote, United States
Peraton is seeking an experienced Senior Kubernetes Engineer to support development, modernization, and migration of containerized and agentic workloads in a government multi-cloud…
Added 7 mins ago
Lead AI Software Engineer
Humana
Louisville, KY · Dallas, TX · Fort Lauderdale, FL · Nashville, TN · Tampa, FL
We're seeking a Lead AI Software Engineer to help build the next generation of AI-powered products and platforms. This is a hands-on technical leadership role focused on designing,…
Added 8 mins ago
Associate Business Intelligence Engineer
Ventura Foods
Irvine, CA
The Associate BI Engineer supports the development, maintenance, and enhancement of business intelligence solutions, including reports, dashboards, semantic models, and data assets that…
Added 10 mins ago
Systems Engineer
THUNDER VALLEY CASINO
Lincoln, CA
4. Additional certifications including Azure Administrator Associate or equivalent Microsoft certification, Azure Security Engineer Associate or similar certifications in cloud platforms,…
Added 11 mins ago
Associate Manufacturing Test Engineer (2nd shift)
Automated Logic Corporation
Kennesaw, GA
The Associate Manufacturing Test Engineer will create the roadmap for the entire production test environment and develop implementation strategies. The primary roles and responsibilities of…
Added 11 mins ago
CC
Senior Manager, Environmental Sustainability Programs
Carrier Corporation
Remote, United States
- $117,500 to $234,500 USD / year
Corporate Sustainability team: Director, Corporate Sustainability; Senior Director, Sustainability; Associate Director responsible for social and governance programs, Project Manager for…
Added 11 mins ago
SA
AV Systems Engineer
Seattle Art Museum
Seattle, WA
- $78,486 to $95,893 USD / year
Skilled in audio-visual technology and interested in SAM? SAM's AV Services Team is hiring for a full-time AV Systems Engineer. This role effectively performs and manages the maintenance,…
Added 15 mins ago
Senior Engineer, Google Cloud
PwC
Montpelier, VT
As a Senior Engineer, Google Cloud you will focus on building, testing, and optimizing cloud-native applications on Google Cloud, supporting work that spans the full software development…
Added 15 mins ago
Senior Data Engineer
Highmark Health
Montpelier, VT
Mentor other associate and intermediate data engineers as needed
Added 18 mins ago
Senior / Lead Site Reliability Engineer
Zelis
Morristown, NJ · St. Petersburg, FL · Atlanta, GA · Boston, MA · Creve Coeur, MO
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 18 mins ago
Senior Software Engineer
Zelis
Morristown, NJ · St. Petersburg, FL · Atlanta, GA · Boston, MA · Creve Coeur, MO
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their…
Added 19 mins ago
Associate AI Research Engineer
The Mitre Corporation
McLean, VA · Bedford, MA
Added 27 mins ago
Process Engineer (Food Manufacturing)
ConAgra Fds Packaged Fds LLC
Rensselaer, IN
Added 29 mins ago
Process Engineer (Food Manufacturing)
CONAGRA
Rensselaer, IN
Added 30 mins ago
Technical Robot Phone Support
FANUC America
Rochester Hills, MI · Auburn Hills, MI
Ability to discuss, diagnosis, and resolve problems as reported by the customer or service engineer
Added 31 mins ago
EE
Engineering Technician
Express Employment Professionals
Broadview, IL
- $25 to $35 USD / hour
Candidates with an Associate's or Bachelor's degree in Electrical Engineering, Electronics Engineering Technology, Engineering Technology, or a related technical discipline are strongly…
Added 32 mins ago
Traveling Field Engineer
Robinson Construction
Fort Dodge, IA
The purpose of the Robinson Construction Company Field Engineer Development Program is to ensure that Field Engineers are given the opportunity for professional development and growth. This…
Added 37 mins ago
RU
Application Engineer III
Randstad USA
Millstone Township, NJ
- $100,000 to $140,000 USD / year
Our client is seeking an experienced Application Engineer III based on-site in Millstone Township, NJ. In this vital role, you will architect enterprise-scale physical security…
Added 46 mins ago
AVP, Enterprise Projects
Arch Capital Services LLC
Charlotte, NC · Home Base, NC
…plus 10 years of experience in the job offered or as Software Engineer or related…
Added 53 mins ago
Associate Manufacturing Engineer
Abbott Laboratories
TX
Our location in Irving, TX currently has an opportunity for an Associate Manufacturing Engineer.

G2IT

ServiceNow Dashboard Developer / Data Analyst

Quantico, VA, United States

$80,000 to $100,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $100,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

ServiceNow Dashboard Developer / Data Analyst

Remote Opportunity | Active Secret Clearance Required

About the Opportunity

G2IT is seeking an experienced ServiceNow Dashboard Developer / Data Analyst to join our team supporting a large-scale Department of Defense IT Customer Support Services program.

This is an exciting opportunity for a data-driven professional who enjoys working with ServiceNow, Performance Analytics, Power BI, and IT Service Management (ITSM) to develop dashboards, automate reporting, and turn complex IT service data into meaningful insights.

In this role, you will help design and maintain enterprise dashboards that track IT service performance, customer satisfaction, incident management, service requests, and operational efficiency. Your work will provide government leadership with near-real-time visibility into critical performance metrics and help drive improvements across enterprise IT services.

This position offers remote work with up to 10% travel, along with the opportunity to support mission-critical government IT operations.

Key Responsibilities

• Design, develop, and maintain interactive dashboards and reports using ServiceNow Performance Analytics and Microsoft Power BI.

• Build and customize ServiceNow reports and dashboards to monitor incidents, service requests, SLAs, ticket resolution times, and overall IT service performance.

• Extract, analyze, and integrate data from ServiceNow ITSM modules, including Incident Management, Request Management, Knowledge Management, and CMDB.

• Develop automated reporting solutions that provide government leadership with accurate and timely performance metrics.

• Create executive-level dashboards that track KPIs, SLAs, customer satisfaction, and service delivery trends.

• Use SQL, APIs, and data integration tools to connect ServiceNow with Power BI and other enterprise data sources.

• Develop data models, DAX calculations, and Power Query transformations to improve reporting accuracy and efficiency.

• Analyze ITSM data to identify trends, recurring issues, service bottlenecks, and opportunities for process improvement.

• Build visualizations for First Contact Resolution, ticket backlog, resolution times, customer satisfaction, and service availability.

• Collaborate with ServiceNow Developers, ITSM teams, business analysts, and government stakeholders to gather reporting requirements.

• Maintain data accuracy, security, access controls, and compliance with DoD cybersecurity requirements.

• Support Agile development activities, including sprint planning, dashboard demonstrations, testing, and stakeholder feedback.

• Assist with reporting automation, predictive analytics, and continuous improvement initiatives.

Required Qualifications

• Active DoD Secret clearance required to start.

• Must be a U.S. Citizen.

• Bachelor's degree with 5 years of related experience, master's degree with 3 years of related experience, or an additional 4 years of relevant experience in lieu of a degree.

• Minimum of 10 years of experience in business intelligence, data analytics, or data engineering.

• At least 5 years of hands-on experience developing enterprise Power BI dashboards and reporting solutions.

• Experience working with ServiceNow ITSM data, reporting, dashboards, or Performance Analytics.

• Strong understanding of ITSM processes, including Incident Management, Request Management, SLA tracking, and service performance metrics.

• Advanced proficiency with Power BI, including DAX, Power Query, data modeling, data refresh, and role-based access.

• Strong SQL skills and experience integrating data through APIs, ETL/ELT processes, or other enterprise data connections.

• Experience developing dashboards that track KPIs, SLAs, and customer service performance.

• Knowledge of data governance, security controls, and reporting accuracy.

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently in a remote environment while collaborating with technical teams and government stakeholders.

Preferred Qualifications

• ServiceNow Performance Analytics experience or certification.

• Experience developing custom ServiceNow dashboards, reports, and ITSM performance metrics.

• Microsoft Certified: Power BI Data Analyst Associate or Fabric Analytics Engineer Associate.

• Experience with ServiceNow CMDB, Service Catalog, and ITSM workflows.

• Experience with Power Automate, Power Apps, or other Microsoft Power Platform tools.

• Familiarity with Python or R for data analytics and automation.

• Experience supporting DoD, federal government, or other highly regulated IT environments.

• Knowledge of ITIL 4 practices and IT service performance measurement.

• Experience working in Microsoft 365 GCC High or Azure Government environments.

• Familiarity with RMF, ATO processes, and DoD security compliance requirements.

The annual salary for this position ranges from $80,000 to $100,000, depending on experience and qualifications.

Apply About employer

More about this job

Skills

ServiceNow
Customer service
Leadership
Google Analytics
Microsoft Power BI
IT service management
Reporting
SQL
Data models
Power Query
Process improvement
Regulatory compliance
Cybersecurity
Agile development
Business intelligence
Data analysis
Data engineering
Data modelling
Problem solving
Communication skills
Work independently
Microsoft Power Automate
Power Apps
Microsoft Power Platform
Python
R
ITIL
Microsoft 365
Microsoft Azure

Report this job