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Added 5 mins ago
Senior Manager, Manufacturing Engineering
Atomic Machines
Emeryville, CA
Lead a team of 5–10 engineers spanning equipment design, automation and controls, integration, and sustaining, through a mix of direct reports and technical leads.
Added 8 mins ago
RR
Flight Test Engineer
Reliable Robotics Corporation
Mountain View, CA
- $86,000 to $156,500 USD / year
As a Flight Test Engineer at Reliable Robotics, you will be a part of the Flight Test and Integration team. The Flight Test and Integration team is responsible for multiple installation and…
Added 9 mins ago
Senior Software Engineer, Connectivity
Phaidra
Remote, United States
…cybersecurity, mission-critical cooling, data centers, and industrial controls. We believe deploying AI in production demands deep domain expertise. We work closely with our partners to…
Added 14 mins ago
S
Staff Perimeter Defense Engineer
SSB&T
Boston, MA · Princeton, NJ · Clifton, NJ · Austin, TX
- $120,000 to $202,500 USD / year
We are looking for a Staff Perimeter Defense Engineer reporting into the Defensive Engineering leadership team within Global Cyber Security (GCS). You will lead the strategy, architecture,…
Added 16 mins ago
Cloud Architect
ACS Auto Club Services, Inc.
Remote, United States
…one technology domain (e.g. cloud computing, data management, integration, security, infrastructure, or application…
Added 18 mins ago
SVE Mechanical Engineer - M&A Support
Enovation Controls LLC
OK
The SVE Mechanical Engineer's primary responsibility shifts to supporting mergers and acquisitions (M&A) when acquisition activity requires, including technical due diligence, evaluation of…
Added 19 mins ago
Senior Development Engineer - ICD
Anduril Industries
Costa Mesa, CA
We are seeking a Senior Development Engineer to join the Internal Capabilities Development (ICD) team within ETC in Costa Mesa, CA. This is a hands-on, multidisciplinary role for an…
Added 21 mins ago
Senior Controls Development Engineer
Seakeeper Inc
Leesport, PA
Lead hydraulic controls development and system integration, including technical collaboration with component and controls suppliers.
Added 24 mins ago
Cyber Security Operations Center Analyst / AI-Automation Engineer
Micron Technology, Inc.
Boise, ID
The Cyber Security Operations Center (CSOC) Analyst / AI-Automation Engineer is a hybrid cybersecurity role that combines security operations, threat investigation, detection engineering,…
Added 31 mins ago
Industrial Engineer
Yaskawa Drives & Motion
Buffalo Grove, IL
Yaskawa America, Inc is a global leader in variable speed drives, motion controls and robotics. We look to hire people who value a positive work culture, want to be part of a winning team,…
Added 32 mins ago
RH
Integration Engineer
Robert Half
Bethesda, MD
- $80 to $124 USD / hour
Seeking an experienced Integration Engineer to design, build, deploy, and support enterprise integrations, APIs, connectors, workflows, and MCP servers/tools. This hands-on role owns…
Added 32 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Valdosta, GA
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 32 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Decatur, AL
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 32 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Shafter, CA
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 32 mins ago
Controls Engineer IV
JTI Electrical & Instrumentation, Inc.
Fresno, CA
The Controls Engineer IV must be able to use theoretical and practical knowledge of electrical engineering to design and implement electrical control systems for machines and industrial…
Added 33 mins ago
CO
Enterprise Data Manager
County of Orange
Santa Ana, CA
- $60.69 to $94.08 USD / hour
…pension administration. The position will establish standards and controls that improve data quality at its source, reduce downstream corrections and manual work, and support efficient,…
Added 37 mins ago
RU
Lead Corporate Systems Engineer
Randstad USA
Pasadena, CA
- $65 to $70 USD / hour
Our client is looking for a Lead Corporate Systems Engineer for a contract to hire opportunity located in Los Angeles, CA or Tampa. FL. This is a hybrid role (3 days onsite).
Added 44 mins ago
SS
Staff Perimeter Defense Engineer
State Street
Boston, MA
- $120,000 to $202,500 USD / year
We are looking for a Staff Perimeter Defense Engineer reporting into the Defensive Engineering leadership team within Global Cyber Security (GCS). You will lead the strategy, architecture,…
Added 44 mins ago
RE
Senior Staff Engineer, Product Marketing (AI datacenter infrastructure)
Renesas Electronics
Remote, United States
- $180,000 to $223,000 USD / year
Practical exposure to OpenBMC integration, OCP DC-SCM/DC-SCI or modular server architectures, and interoperability testing of MCTP/PLDM/SPDM endpoints.
Added 44 mins ago
Senior Analog Engineer
Renesas Electronics
Duluth, GA
● Collaboration: Work closely with digital design engineers, systems engineers, and other stakeholders to ensure seamless integration of analog and digital components.
Added 44 mins ago
AI Solutions Engineer
UWMSN University of Wisconsin Madison
Remote, United States
…Information Technology is seeking a highly skilled AI Solutions Engineer to design, build, operate, and continuously improve the cloud and hybrid platforms that support AI-enabled services.…
Added 46 mins ago
Senior Platform Engineer - w/active Top Secret clearance
LMI
Washington, DC, DC
The Senior Platform Engineer will serve as a senior technical authority for computing platform design and integration, working closely with technical architects, systems engineers,…
Added 49 mins ago
Senior Technician, Layer 1 (Phoenix, AZ)
Opportunities
Remote, United States
Support physical and virtual compute platforms, including hypervisors, operating-system integration, clustering, and high-availability configurations.
Added 49 mins ago
A
Motor Design Engineer
Actalent
Poway, CA
- $120,000 to $190,000 USD / year
Job Title: General EngineerJob DescriptionWe are seeking a talented General Engineer to design, develop, and implement DC motors for both new and legacy designs. This role involves leading…
Added 51 mins ago
Ford Racing Powertrain Business Manager
Ford
Allen Park, MI · Allen Park
…processes needed to support these activities, including the integration and implementation of an ERP…

G2IT

ServiceNow Dashboard Developer / Data Analyst

Quantico, VA, United States

$80,000 to $100,000 USD / year

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Job details

Pay: $80,000 to $100,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

ServiceNow Dashboard Developer / Data Analyst

Remote Opportunity | Active Secret Clearance Required

About the Opportunity

G2IT is seeking an experienced ServiceNow Dashboard Developer / Data Analyst to join our team supporting a large-scale Department of Defense IT Customer Support Services program.

This is an exciting opportunity for a data-driven professional who enjoys working with ServiceNow, Performance Analytics, Power BI, and IT Service Management (ITSM) to develop dashboards, automate reporting, and turn complex IT service data into meaningful insights.

In this role, you will help design and maintain enterprise dashboards that track IT service performance, customer satisfaction, incident management, service requests, and operational efficiency. Your work will provide government leadership with near-real-time visibility into critical performance metrics and help drive improvements across enterprise IT services.

This position offers remote work with up to 10% travel, along with the opportunity to support mission-critical government IT operations.

Key Responsibilities

• Design, develop, and maintain interactive dashboards and reports using ServiceNow Performance Analytics and Microsoft Power BI.

• Build and customize ServiceNow reports and dashboards to monitor incidents, service requests, SLAs, ticket resolution times, and overall IT service performance.

• Extract, analyze, and integrate data from ServiceNow ITSM modules, including Incident Management, Request Management, Knowledge Management, and CMDB.

• Develop automated reporting solutions that provide government leadership with accurate and timely performance metrics.

• Create executive-level dashboards that track KPIs, SLAs, customer satisfaction, and service delivery trends.

• Use SQL, APIs, and data integration tools to connect ServiceNow with Power BI and other enterprise data sources.

• Develop data models, DAX calculations, and Power Query transformations to improve reporting accuracy and efficiency.

• Analyze ITSM data to identify trends, recurring issues, service bottlenecks, and opportunities for process improvement.

• Build visualizations for First Contact Resolution, ticket backlog, resolution times, customer satisfaction, and service availability.

• Collaborate with ServiceNow Developers, ITSM teams, business analysts, and government stakeholders to gather reporting requirements.

• Maintain data accuracy, security, access controls, and compliance with DoD cybersecurity requirements.

• Support Agile development activities, including sprint planning, dashboard demonstrations, testing, and stakeholder feedback.

• Assist with reporting automation, predictive analytics, and continuous improvement initiatives.

Required Qualifications

• Active DoD Secret clearance required to start.

• Must be a U.S. Citizen.

• Bachelor's degree with 5 years of related experience, master's degree with 3 years of related experience, or an additional 4 years of relevant experience in lieu of a degree.

• Minimum of 10 years of experience in business intelligence, data analytics, or data engineering.

• At least 5 years of hands-on experience developing enterprise Power BI dashboards and reporting solutions.

• Experience working with ServiceNow ITSM data, reporting, dashboards, or Performance Analytics.

• Strong understanding of ITSM processes, including Incident Management, Request Management, SLA tracking, and service performance metrics.

• Advanced proficiency with Power BI, including DAX, Power Query, data modeling, data refresh, and role-based access.

• Strong SQL skills and experience integrating data through APIs, ETL/ELT processes, or other enterprise data connections.

• Experience developing dashboards that track KPIs, SLAs, and customer service performance.

• Knowledge of data governance, security controls, and reporting accuracy.

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently in a remote environment while collaborating with technical teams and government stakeholders.

Preferred Qualifications

• ServiceNow Performance Analytics experience or certification.

• Experience developing custom ServiceNow dashboards, reports, and ITSM performance metrics.

• Microsoft Certified: Power BI Data Analyst Associate or Fabric Analytics Engineer Associate.

• Experience with ServiceNow CMDB, Service Catalog, and ITSM workflows.

• Experience with Power Automate, Power Apps, or other Microsoft Power Platform tools.

• Familiarity with Python or R for data analytics and automation.

• Experience supporting DoD, federal government, or other highly regulated IT environments.

• Knowledge of ITIL 4 practices and IT service performance measurement.

• Experience working in Microsoft 365 GCC High or Azure Government environments.

• Familiarity with RMF, ATO processes, and DoD security compliance requirements.

The annual salary for this position ranges from $80,000 to $100,000, depending on experience and qualifications.

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More about this job

Skills

ServiceNow
Customer service
Leadership
Google Analytics
Microsoft Power BI
IT service management
Reporting
SQL
Data models
Power Query
Process improvement
Regulatory compliance
Cybersecurity
Agile development
Business intelligence
Data analysis
Data engineering
Data modelling
Problem solving
Communication skills
Work independently
Microsoft Power Automate
Power Apps
Microsoft Power Platform
Python
R
ITIL
Microsoft 365
Microsoft Azure

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