Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
CS
Associate, Development
Core Spaces
Chicago, IL
- $75,000 to $85,000 USD / year
As an Associate, Development, you will be the day-to-day engine behind your assigned projects, partnering directly with Development Managers and Senior Development Managers to carry…
Added just now
Leasing Associate
Core Spaces
Austin, TX
Added just now
Inventory Associate - Town Center Crossing
United States of Aritzia Inc.
Leawood, KS
…presenting our product to inspire our clients. As the Inventory Associate, you will support with the movement of merchandise into and out of the store, while contributing to seamless…
Added 1 min ago
Ultrasound Technologist - PRN
Beaufort Memorial Hospital
Beaufort, SC
Two-year Associate Degree in Diagnostic Medical Sonography OR Graduate/Certificate of AART approved program or CAAHEP recognized sonography program
Added 1 min ago
Quality Supervisor - 3rd Shift
ConAgra Fds Packaged Fds LLC
Council Bluffs, IA
Added 1 min ago
Process Engineer (Food Manufacturing)
ConAgra Fds Packaged Fds LLC
Rensselaer, IN
Added 2 mins ago
Survey Technician
Lochmueller Group
United States
Associate’s or bachelor’s degree in Land Surveying preferred; a high school diploma or GED combined with relevant experience will be considered in place of a degree
Added 2 mins ago
Portfolio Operations Associate
Banc of California Page
Chevy Chase, MD
The Portfolio Operations Associate is expected to independently monitor the receipt and performance of all insurance associated with the loan portfolio. This includes, but is not limited…
Added 2 mins ago
Intelligence Program Manager
LLNL
Livermore, CA
…STAR senior management team and will report to the Principal Associate…
Added 2 mins ago
Director of Sales
Sage Hospitality
Detroit, MI
Added 2 mins ago
Inside Sales Representative
Aiken Manufacturing
Houston, TX
Associate or bachelor's degree may substitute for related industry experience.
Added 3 mins ago
Special Education Resoure Aide
Center Independent School District
Center, TX
Have met formal academic assessment, associate's degree, or two years of study at an institution of higher learning
Added 3 mins ago
Aide, Special Education - Adaptive Behavior
Center Independent School District
Center, TX
Have met formal academic assessment, associate's degree, or two years of study at an institution of higher learning
Added 4 mins ago
Technical Content Developer Associate Manager, AI POD
Accenture LLP Company
NY
You are a technical learning content developer who turns AI expertise into learning experiences that stick. You have built with large language models yourself, so you know the difference…
Added 4 mins ago
Senior Banker - Parkland Financial Center - Spanish Required
Bank of America, National Association
United States
Associate's Degree or Bachelor's Degree in business, finance or a related field
Added 4 mins ago
Senior Banker - Hillsboro Boulevard Financial Center
Bank of America, National Association
United States
Associate's Degree or Bachelor's Degree in business, finance or a related field
Added 4 mins ago
Senior Companion Animal Territory Representative - (Delaware/ Maryland Eastern Shore)
Intervet Inc. USA
Remote, United States
…business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business…
Added 4 mins ago
Associate Director Account Management
Merck Sharp & Dohme LLC
Remote, United States
Added 4 mins ago
Production Supervisor (3rd Shift)
PPG Industries Ohio, Inc.
United States
HS Diploma required. Associate or bachelor's degree is preferred.
Added 4 mins ago
Process Engineer (Food Manufacturing)
CONAGRA
Rensselaer, IN
Added 5 mins ago
Technical Robot Phone Support
FANUC America
Rochester Hills, MI · Auburn Hills, MI
Associate degree in technical or engineering field or equivalent relevant experience
Added 6 mins ago
EE
Inside Sales Associate
Express Employment Professionals
Denver, CO
- $19 to $20 USD / hour
Sales Superstars Wanted! Inside Sales Associate Opportunity
Added 6 mins ago
EE
Quality Control Inspection Technician Level I
Express Employment Professionals
Clearwater, FL
- $19 to $22 USD / hour
Associate’s degree, technical certificate, or coursework in Electronics Technology, Electromechanical Technology, Quality Technology, or a related field.
Added 6 mins ago
EE
Assembler Low Voltage Units
Express Employment Professionals
Clearwater, FL
- $18 to $22 USD / hour
Associate's degree, technical certificate, or coursework in Electronics Technology, Electromechanical Technology, Manufacturing Technology, Industrial Technology, or a related field.
Added 6 mins ago
EE
Assembler Medium Voltage Stacks
Express Employment Professionals
Clearwater, FL
- $18 to $22 USD / hour
Associate's degree, technical certificate, or coursework in Electronics Technology, Electromechanical Technology, Manufacturing Technology, Industrial Technology, or a related field.

G2IT

ServiceNow Dashboard Developer / Data Analyst

Quantico, VA, United States

$80,000 to $100,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $80,000 to $100,000 USD / year
Posting language: English
Posted: Nov 3, 2026

Original job description

ServiceNow Dashboard Developer / Data Analyst

Remote Opportunity | Active Secret Clearance Required

About the Opportunity

G2IT is seeking an experienced ServiceNow Dashboard Developer / Data Analyst to join our team supporting a large-scale Department of Defense IT Customer Support Services program.

This is an exciting opportunity for a data-driven professional who enjoys working with ServiceNow, Performance Analytics, Power BI, and IT Service Management (ITSM) to develop dashboards, automate reporting, and turn complex IT service data into meaningful insights.

In this role, you will help design and maintain enterprise dashboards that track IT service performance, customer satisfaction, incident management, service requests, and operational efficiency. Your work will provide government leadership with near-real-time visibility into critical performance metrics and help drive improvements across enterprise IT services.

This position offers remote work with up to 10% travel, along with the opportunity to support mission-critical government IT operations.

Key Responsibilities

• Design, develop, and maintain interactive dashboards and reports using ServiceNow Performance Analytics and Microsoft Power BI.

• Build and customize ServiceNow reports and dashboards to monitor incidents, service requests, SLAs, ticket resolution times, and overall IT service performance.

• Extract, analyze, and integrate data from ServiceNow ITSM modules, including Incident Management, Request Management, Knowledge Management, and CMDB.

• Develop automated reporting solutions that provide government leadership with accurate and timely performance metrics.

• Create executive-level dashboards that track KPIs, SLAs, customer satisfaction, and service delivery trends.

• Use SQL, APIs, and data integration tools to connect ServiceNow with Power BI and other enterprise data sources.

• Develop data models, DAX calculations, and Power Query transformations to improve reporting accuracy and efficiency.

• Analyze ITSM data to identify trends, recurring issues, service bottlenecks, and opportunities for process improvement.

• Build visualizations for First Contact Resolution, ticket backlog, resolution times, customer satisfaction, and service availability.

• Collaborate with ServiceNow Developers, ITSM teams, business analysts, and government stakeholders to gather reporting requirements.

• Maintain data accuracy, security, access controls, and compliance with DoD cybersecurity requirements.

• Support Agile development activities, including sprint planning, dashboard demonstrations, testing, and stakeholder feedback.

• Assist with reporting automation, predictive analytics, and continuous improvement initiatives.

Required Qualifications

• Active DoD Secret clearance required to start.

• Must be a U.S. Citizen.

• Bachelor's degree with 5 years of related experience, master's degree with 3 years of related experience, or an additional 4 years of relevant experience in lieu of a degree.

• Minimum of 10 years of experience in business intelligence, data analytics, or data engineering.

• At least 5 years of hands-on experience developing enterprise Power BI dashboards and reporting solutions.

• Experience working with ServiceNow ITSM data, reporting, dashboards, or Performance Analytics.

• Strong understanding of ITSM processes, including Incident Management, Request Management, SLA tracking, and service performance metrics.

• Advanced proficiency with Power BI, including DAX, Power Query, data modeling, data refresh, and role-based access.

• Strong SQL skills and experience integrating data through APIs, ETL/ELT processes, or other enterprise data connections.

• Experience developing dashboards that track KPIs, SLAs, and customer service performance.

• Knowledge of data governance, security controls, and reporting accuracy.

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently in a remote environment while collaborating with technical teams and government stakeholders.

Preferred Qualifications

• ServiceNow Performance Analytics experience or certification.

• Experience developing custom ServiceNow dashboards, reports, and ITSM performance metrics.

• Microsoft Certified: Power BI Data Analyst Associate or Fabric Analytics Engineer Associate.

• Experience with ServiceNow CMDB, Service Catalog, and ITSM workflows.

• Experience with Power Automate, Power Apps, or other Microsoft Power Platform tools.

• Familiarity with Python or R for data analytics and automation.

• Experience supporting DoD, federal government, or other highly regulated IT environments.

• Knowledge of ITIL 4 practices and IT service performance measurement.

• Experience working in Microsoft 365 GCC High or Azure Government environments.

• Familiarity with RMF, ATO processes, and DoD security compliance requirements.

The annual salary for this position ranges from $80,000 to $100,000, depending on experience and qualifications.

Apply About employer

More about this job

Skills

ServiceNow
Customer service
Leadership
Google Analytics
Microsoft Power BI
IT service management
Reporting
SQL
Data models
Power Query
Process improvement
Regulatory compliance
Cybersecurity
Agile development
Business intelligence
Data analysis
Data engineering
Data modelling
Problem solving
Communication skills
Work independently
Microsoft Power Automate
Power Apps
Microsoft Power Platform
Python
R
ITIL
Microsoft 365
Microsoft Azure

Report this job