Jobs in the United States

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Added 8 days ago
Senior Financial Reporting Analyst
TRIAD TECHNOLOGIES LLC
Vandalia, OH
…this role combines accounting knowledge, ERP data expertise, SQL querying, Power BI development, and advanced Excel skills to produce accurate, timely, and decision-useful financial…
Added 8 days ago
Power Platform Developer- Washington, DC- Hybrid opportunity
Serco USA
Washington Navy Yard, DC · Alexandria, VA · Norfolk, VA · Arlington, VA · Andrews AFB, MD · Washington, DC · Hampton, VA · Chesapeake, VA · Frederick, MD · Virginia Beach, VA · Fairfax, VA · Langley AFB, VA · Portsmouth, VA · Herndon, VA · Chantilly, VA · Crystal City, VA · Falls Church, VA · McLean, VA · Bethesda, MD · Manassas, VA · Vienna, VA · Reston, VA · Rosslyn, VA · Silver Spring, MD · Richmond, VA · Baltimore, MD · Fredericksburg, VA · Quantico, VA · Williamsburg, VA · Fort Belvoir, VA · Fort Eustis, VA · Gainesville, VA · Springfield, VA · Suffolk, VA · Fort Story, VA · Annapolis, MD · Ashland, VA · Clintwood, VA · Fort Detrick, MD · Fort Gregg-Adams, VA · Fort Lee, VA · Fort Meade, MD · Fort Myer, VA · Harrisonburg, VA · Hyattsville, MD · Patuxent River, MD · Pax River, MD · Potomac Falls, VA · Rockville, MD · West Bethesda, MD · WV
Must possess an active U.S
Added 8 days ago
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Senior Software Engineer
Ford
Livonia, MI · Livonia
- $147,077 to $174,536.04 USD / year
Hence, the employee must live within a reasonable commuting distance from the worksite
Added 8 days ago
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AVA full stack Developer.
Randstad USA
Newark, DE
- $51.6 to $61.6 USD / hour
Candidates must have good communication skills and the ability to engage and influence teams across technology and the business
Added 8 days ago
Spider Programmer
iQuery, Inc.
Palm Harbor, FL
Capable of writing basic SQL queries to check on the results of assigned bots and basic tables used to store job data
Added 8 days ago
Applications Development Manager
Clark Construction Company
Lansing, MI
…will lead a growing applications group, currently with one developer, and serve as Clark's technical lead on AI alongside the Director of IT. The applications team is one of three IT…
Added 8 days ago
BI & DATA ENGINEER
Trilogy Medwaste
Houston, TX
Build and maintain layered SQL models from raw landing through curated reporting tables, to defined architectural standards
Added 8 days ago
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Senior Consultant CPM (Forward Deployed Engineer)
Accordion
NY · Atlanta, GA · Boston, MA · Charlotte, NC · Chicago, IL · Dallas, TX · Los Angeles, CA · San Francisco, CA
- $95,000 to $140,000 USD / year
This role can be based in any of our US office locations and is a hybrid role with the flexibility to work remotely 2 days a week
Added 8 days ago
Applications Engineer II
Carl Zeiss Industrial Quality Solutions, LLC
Wixom, MI
Must live in Michigan and be commutable to the Wixom Location · Hybrid: 3 days in office and 2 days remote
Added 8 days ago
Data Scientist, Marketing
Wealthfront
Palo Alto, CA · San Francisco, CA · Seattle, WA · New York City, NY · Austin, TX
Added 8 days ago
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Solution Engineer
Snowflake
Remote, United States
- $138,000 to $181,125 USD / year
Location Requirement: Must be based in Delaware, Maryland, or Virignia
Added 8 days ago
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Account Engineer
Snowflake
Menlo Park, CA · Seattle, WA
- $138,000 to $181,125 USD / year
Location: Candidate must be based in or near Seattle or Menlo Park
Added 8 days ago
AI & Decision Science Intern
SET Services Group LLC
FL
Must have completed at least one semester of coursework
Added 8 days ago
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Sr. Data Analyst
Strive Health
Denver, CO
- $85,500 to $104,000 USD / year
High degree of proficiency in Microsoft SQL, Excel & PowerPoint.
Added 8 days ago
Manager, Market Insights and Category Management
Mann+Hummel GmbH
Gastonia, NC
Preferred: SQL, Power Query, Power Automate, Microsoft Fabric, Copilot, Circana, Epicor and vehicle parc analytics.
Added 8 days ago
Manager, Real World Evidence Science
Seqirus USA Inc
Seqirus USA, MA · Seqirus USA, NJ
Experience programming and reviewing statistical analyses using SAS, SQL, R, Stata, or similar software; R programming experience is preferred.
Added 8 days ago
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Senior Data Engineer, Platform
Vanna Health, Inc
Remote, United States
- $180,000 to $220,000 USD / year
Added 8 days ago
Test Engineer
Itron, Inc.
United States of America, SC
Added 8 days ago
Senior Vice President, Full-Stack Engineer
BNY
Jersey City, NJ · NY
Job holder must have understanding interdependencies and business impact of future IT plans · Job holder must have broad experience with multi-platform development tools and toolkits.
Added 8 days ago
GCS Client Experience Specialist
Konica Minolta Business Solutions, U.S.A., Inc.
Nashville, TN
Added 8 days ago
Mid Level Software Developer
Vidoori
Hyattsville
We are seeking an analytical, collaborative, and quality-focused Mid-level Software Developer to join our engineering team. This role is suited to someone with professional software…
Added 8 days ago
Mid Level SDET
Vidoori
Hyattsville
Must have experience with Playwright & TypeScript
Added 8 days ago
GSOC Analyst
Securitas Security Services
Redwood City, CA
Added 8 days ago
Java Server Engineer - ASE Products
Apple
Cupertino, CA
Added 8 days ago
Platform Engineer
Wellmark, Inc.
Des Moines, IA
Required Qualifications - Must have:

Closed listing

G2IT

ServiceNow Dashboard Developer / Data Analyst

Quantico, VA, United States

$80,000 to $100,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $80,000 to $100,000 USD / year
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

ServiceNow Dashboard Developer / Data Analyst

Remote Opportunity | Active Secret Clearance Required

About the Opportunity

G2IT is seeking an experienced ServiceNow Dashboard Developer / Data Analyst to join our team supporting a large-scale Department of Defense IT Customer Support Services program.

This is an exciting opportunity for a data-driven professional who enjoys working with ServiceNow, Performance Analytics, Power BI, and IT Service Management (ITSM) to develop dashboards, automate reporting, and turn complex IT service data into meaningful insights.

In this role, you will help design and maintain enterprise dashboards that track IT service performance, customer satisfaction, incident management, service requests, and operational efficiency. Your work will provide government leadership with near-real-time visibility into critical performance metrics and help drive improvements across enterprise IT services.

This position offers remote work with up to 10% travel, along with the opportunity to support mission-critical government IT operations.

Key Responsibilities

• Design, develop, and maintain interactive dashboards and reports using ServiceNow Performance Analytics and Microsoft Power BI.

• Build and customize ServiceNow reports and dashboards to monitor incidents, service requests, SLAs, ticket resolution times, and overall IT service performance.

• Extract, analyze, and integrate data from ServiceNow ITSM modules, including Incident Management, Request Management, Knowledge Management, and CMDB.

• Develop automated reporting solutions that provide government leadership with accurate and timely performance metrics.

• Create executive-level dashboards that track KPIs, SLAs, customer satisfaction, and service delivery trends.

• Use SQL, APIs, and data integration tools to connect ServiceNow with Power BI and other enterprise data sources.

• Develop data models, DAX calculations, and Power Query transformations to improve reporting accuracy and efficiency.

• Analyze ITSM data to identify trends, recurring issues, service bottlenecks, and opportunities for process improvement.

• Build visualizations for First Contact Resolution, ticket backlog, resolution times, customer satisfaction, and service availability.

• Collaborate with ServiceNow Developers, ITSM teams, business analysts, and government stakeholders to gather reporting requirements.

• Maintain data accuracy, security, access controls, and compliance with DoD cybersecurity requirements.

• Support Agile development activities, including sprint planning, dashboard demonstrations, testing, and stakeholder feedback.

• Assist with reporting automation, predictive analytics, and continuous improvement initiatives.

Required Qualifications

• Active DoD Secret clearance required to start.

• Must be a U.S. Citizen.

• Bachelor's degree with 5 years of related experience, master's degree with 3 years of related experience, or an additional 4 years of relevant experience in lieu of a degree.

• Minimum of 10 years of experience in business intelligence, data analytics, or data engineering.

• At least 5 years of hands-on experience developing enterprise Power BI dashboards and reporting solutions.

• Experience working with ServiceNow ITSM data, reporting, dashboards, or Performance Analytics.

• Strong understanding of ITSM processes, including Incident Management, Request Management, SLA tracking, and service performance metrics.

• Advanced proficiency with Power BI, including DAX, Power Query, data modeling, data refresh, and role-based access.

• Strong SQL skills and experience integrating data through APIs, ETL/ELT processes, or other enterprise data connections.

• Experience developing dashboards that track KPIs, SLAs, and customer service performance.

• Knowledge of data governance, security controls, and reporting accuracy.

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently in a remote environment while collaborating with technical teams and government stakeholders.

Preferred Qualifications

• ServiceNow Performance Analytics experience or certification.

• Experience developing custom ServiceNow dashboards, reports, and ITSM performance metrics.

• Microsoft Certified: Power BI Data Analyst Associate or Fabric Analytics Engineer Associate.

• Experience with ServiceNow CMDB, Service Catalog, and ITSM workflows.

• Experience with Power Automate, Power Apps, or other Microsoft Power Platform tools.

• Familiarity with Python or R for data analytics and automation.

• Experience supporting DoD, federal government, or other highly regulated IT environments.

• Knowledge of ITIL 4 practices and IT service performance measurement.

• Experience working in Microsoft 365 GCC High or Azure Government environments.

• Familiarity with RMF, ATO processes, and DoD security compliance requirements.

The annual salary for this position ranges from $80,000 to $100,000, depending on experience and qualifications.

About employer

More about this job

Skills

ServiceNow
Customer service
Leadership
Google Analytics
Microsoft Power BI
IT service management
Reporting
SQL
Data models
Power Query
Process improvement
Regulatory compliance
Cybersecurity
Agile development
Business intelligence
Data analysis
Data engineering
Data modelling
Problem solving
Communication skills
Work independently
Microsoft Power Automate
Power Apps
Microsoft Power Platform
Python
R
ITIL
Microsoft 365
Microsoft Azure

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Jobs in the United States