Jobs in the United States

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Added 7 days ago
Principal Cloud Security Engineer
HealthEquity
United States
As a Principal Cloud Security Engineer, Product Security, you provide technical leadership for the security of the cloud environments that host HealthEquity's products and platforms.…
Added 7 days ago
S
Solution Engineer
Snowflake
Remote, United States
- $138,000 to $181,125 USD / year
Location Requirement: Must be based in Delaware, Maryland, or Virignia
Added 7 days ago
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Account Engineer
Snowflake
Menlo Park, CA · Seattle, WA
- $138,000 to $181,125 USD / year
Location: Candidate must be based in or near Seattle or Menlo Park
Added 7 days ago
Software Validation Engineer, Energy Storage
Redwood Materials
San Francisco, CA
As a Software Validation Engineer, you are the bridge between pure code and physical reality. You will design and maintain the environments - Software-in-the-Loop (SIL) and…
Added 7 days ago
VH
Senior Data Engineer, Platform
Vanna Health, Inc
Remote, United States
- $180,000 to $220,000 USD / year
Added 7 days ago
Test Engineer
Itron, Inc.
United States of America, SC
As a Test Engineer, you will contribute to the testing and validation of electricity meter firmware and supporting software. You will participate in the automated firmware testing…
Added 7 days ago
Senior Vice President, Full-Stack Engineer
BNY
Jersey City, NJ
Job holder must have understanding interdependencies and business impact of future IT plans · Job holder must have broad experience with multi-platform development tools and toolkits.
Added 7 days ago
PA
Staff Engineer, Storage Metadata and Context
Pixar Animation Studios
United States
- $182,835 to $236,610 USD / year
As a Staff Engineer at the intersection of Data Platforms and AI, you will architect the software layers that enable our production-facing storage to become context-aware. Your mission is…
Added 7 days ago
Hypersonic Aerothermal Test Engineer/Analyst
Torch Technologies, Inc.
United States
Torch Technologies is seeking a highly skilled Hypersonic Aerothermal Test Engineer/Analyst to support the 715th Test Squadron (715 TS) at the Arnold Engineering Development Complex (AEDC).…
Added 7 days ago
Mid Level SDET
Vidoori
Hyattsville
Must have experience with Playwright & TypeScript
Added 7 days ago
Sr. Mechanical Engineer
Intuitive
Sunnyvale, CA
Intuitive Surgical designs and manufactures highly complex mechanical systems for use in surgery. The Mechanical Engineer is responsible for developing, documenting, and validating new…
Added 7 days ago
Senior Test Engineer
Ralliant
Hollister, CA
Pacific Scientific EMC is expanding and seeking a highly skilled Senior Test Engineer to lead the development, automation, and qualification of electrical test systems that support new and…
Added 7 days ago
Senior Staff/Principal Engineer, Foundation Model Compute Infra
Apple
Cupertino, CA · Santa Clara, CA · Seattle, WA
As a Senior Staff/Principal Engineer on the Foundation Model Compute Infrastructure team, you will architect, build, and operate large-scale infrastructure powering foundation model…
Added 7 days ago
Backend Software Engineer - Enterprise
E2B
San Francisco, CA
- Infrastructure, developer-tools, or AI-agent platform products.
Added 7 days ago
Manufacturing Systems Engineer – Digital Manufacturing
Fairbanks Morse Defense
Walpole, MA
Position Title: Digital Manufacturing Engineer – Manufacturing Data & Automation
Added 7 days ago
Senior AI/ML Engineer
International Motors, LLC
Lisle, IL
The Senior AI/ML Engineer designs, develops, deploys, and operates production-grade artificial intelligence and machine learning solutions that deliver measurable business outcomes. This…
Added 7 days ago
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Integration Engineer
TEKsystems
Palm Beach, FL
- $125,000 to $135,000 USD / year
Support implementation and administration of API developer portal capabilities.
Added 7 days ago
QA Engineer 3
Onto Innovation Inc-US
United States
We are looking for an experienced and skilled Software Test Engineer to join our team. The ideal candidate will have a strong background in verification and validation of complex software.…
Added 7 days ago
Senior Systems Engineer
Onto Innovation Inc-US
United States
Candidate for this position must have met minimum requirements to successfully meet expectations for the position:
Added 7 days ago
Senior Systems Engineer
Onto Innovation Inc-US
United States
Candidate for this position must have met minimum requirements to successfully meet expectations for the position:
Added 7 days ago
Senior Software Engineer
Onto Innovation Inc-US
United States
We are looking for a Software Engineer to join the Inspection Business Unit (IBU). Whether you are launching your career or bringing years of deep expertise, what matters most is how you…
Added 7 days ago
Software Engineer II - Electronic Trading Services - Automation Software Engineer
JPMC page
Jersey City, NJ
…software that improves network automation capabilities and developer/operator workflows. You will contribute across the full software development lifecycle - design, development, testing,…
Added 7 days ago
Analyst Lead, Cybersecurity
FIS INC (OLD FIS)
United States
As a Senior Application Security Engineer in FIS Cybersecurity, you will be a hands-on technical leader in our Attack Surface Management function.
Added 7 days ago
Data Engineer
Williams International
Pontiac, MI
Williams International has an exciting opportunity for a Data Engineer to join our team. The Data Engineer will be responsible for developing and supporting data engineering projects by…
Added 7 days ago
Developer Experience (DevEx) Engineer
Williams International
Pontiac, MI
Must have strong analytical and critical thinking skills

Closed listing

G2IT

ServiceNow Dashboard Developer / Data Analyst

Quantico, VA, United States

$80,000 to $100,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $80,000 to $100,000 USD / year
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

ServiceNow Dashboard Developer / Data Analyst

Remote Opportunity | Active Secret Clearance Required

About the Opportunity

G2IT is seeking an experienced ServiceNow Dashboard Developer / Data Analyst to join our team supporting a large-scale Department of Defense IT Customer Support Services program.

This is an exciting opportunity for a data-driven professional who enjoys working with ServiceNow, Performance Analytics, Power BI, and IT Service Management (ITSM) to develop dashboards, automate reporting, and turn complex IT service data into meaningful insights.

In this role, you will help design and maintain enterprise dashboards that track IT service performance, customer satisfaction, incident management, service requests, and operational efficiency. Your work will provide government leadership with near-real-time visibility into critical performance metrics and help drive improvements across enterprise IT services.

This position offers remote work with up to 10% travel, along with the opportunity to support mission-critical government IT operations.

Key Responsibilities

• Design, develop, and maintain interactive dashboards and reports using ServiceNow Performance Analytics and Microsoft Power BI.

• Build and customize ServiceNow reports and dashboards to monitor incidents, service requests, SLAs, ticket resolution times, and overall IT service performance.

• Extract, analyze, and integrate data from ServiceNow ITSM modules, including Incident Management, Request Management, Knowledge Management, and CMDB.

• Develop automated reporting solutions that provide government leadership with accurate and timely performance metrics.

• Create executive-level dashboards that track KPIs, SLAs, customer satisfaction, and service delivery trends.

• Use SQL, APIs, and data integration tools to connect ServiceNow with Power BI and other enterprise data sources.

• Develop data models, DAX calculations, and Power Query transformations to improve reporting accuracy and efficiency.

• Analyze ITSM data to identify trends, recurring issues, service bottlenecks, and opportunities for process improvement.

• Build visualizations for First Contact Resolution, ticket backlog, resolution times, customer satisfaction, and service availability.

• Collaborate with ServiceNow Developers, ITSM teams, business analysts, and government stakeholders to gather reporting requirements.

• Maintain data accuracy, security, access controls, and compliance with DoD cybersecurity requirements.

• Support Agile development activities, including sprint planning, dashboard demonstrations, testing, and stakeholder feedback.

• Assist with reporting automation, predictive analytics, and continuous improvement initiatives.

Required Qualifications

• Active DoD Secret clearance required to start.

• Must be a U.S. Citizen.

• Bachelor's degree with 5 years of related experience, master's degree with 3 years of related experience, or an additional 4 years of relevant experience in lieu of a degree.

• Minimum of 10 years of experience in business intelligence, data analytics, or data engineering.

• At least 5 years of hands-on experience developing enterprise Power BI dashboards and reporting solutions.

• Experience working with ServiceNow ITSM data, reporting, dashboards, or Performance Analytics.

• Strong understanding of ITSM processes, including Incident Management, Request Management, SLA tracking, and service performance metrics.

• Advanced proficiency with Power BI, including DAX, Power Query, data modeling, data refresh, and role-based access.

• Strong SQL skills and experience integrating data through APIs, ETL/ELT processes, or other enterprise data connections.

• Experience developing dashboards that track KPIs, SLAs, and customer service performance.

• Knowledge of data governance, security controls, and reporting accuracy.

• Strong analytical, problem-solving, and communication skills.

• Ability to work independently in a remote environment while collaborating with technical teams and government stakeholders.

Preferred Qualifications

• ServiceNow Performance Analytics experience or certification.

• Experience developing custom ServiceNow dashboards, reports, and ITSM performance metrics.

• Microsoft Certified: Power BI Data Analyst Associate or Fabric Analytics Engineer Associate.

• Experience with ServiceNow CMDB, Service Catalog, and ITSM workflows.

• Experience with Power Automate, Power Apps, or other Microsoft Power Platform tools.

• Familiarity with Python or R for data analytics and automation.

• Experience supporting DoD, federal government, or other highly regulated IT environments.

• Knowledge of ITIL 4 practices and IT service performance measurement.

• Experience working in Microsoft 365 GCC High or Azure Government environments.

• Familiarity with RMF, ATO processes, and DoD security compliance requirements.

The annual salary for this position ranges from $80,000 to $100,000, depending on experience and qualifications.

About employer

More about this job

Skills

ServiceNow
Customer service
Leadership
Google Analytics
Microsoft Power BI
IT service management
Reporting
SQL
Data models
Power Query
Process improvement
Regulatory compliance
Cybersecurity
Agile development
Business intelligence
Data analysis
Data engineering
Data modelling
Problem solving
Communication skills
Work independently
Microsoft Power Automate
Power Apps
Microsoft Power Platform
Python
R
ITIL
Microsoft 365
Microsoft Azure

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Jobs in the United States