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Added 3 mins ago
Senior Software Development Engineer, AI Studios Engineering
Amazon.com Services LLC
Culver City, CA · New York, NY
Join us as a Software Development Engineer on the AI Studios Engineering org within Prime Video and Amazon MGM Studios, where you'll build intelligent systems at the intersection of AI and…
Added 3 mins ago
Hardware Engineer
The Swift Group
United States
…specifications for hardware by analyzing documented and derived system requirements. Conduct site surveys. Prepares engineering plans and site Technical Design Packages. Organize and direct…
Added 3 mins ago
Manager, Software Engineering - Design Systems Adherence
Figma
NY · CA • New York, NY
…create design and code that correctly adheres to their design system when working with Figma’s Agents. This work spans context engineering i.e making guidelines, examples, and documentation…
Added 3 mins ago
Junior Engineer
CACI, INC.-FEDERAL
Kittery, ME
Evaluate components and materials and systems to ensure system integration, compatibility and stability
Added 6 mins ago
M
Innovation Assistant Director
MassCareers
MA
- $94,042.82 USD / year
Supervises the IT Innovation group, including the Senior AI Engineer, AI Application Developer, data engineering staff, the Agency Data Research & Integration Analyst, and assigned…
Added 9 mins ago
Sr. Staff ML Infra Engineer - Offline Infra & Training
Coupang
United States
As our Staff Software Engineer, ML infra Engineer for Search & Discovery organization, you will be in charge of designing and implementing durable & efficient software solutions that handle…
Added 10 mins ago
Systems Engineer
Radiance Technologies, Inc.
Beavercreek, OH
· Provide specific input to system and solution design, including hardware/software trade-offs, software reuse, integration of COTS/GOTS products, and requirements analysis and synthesis…
Added 11 mins ago
Systems Engineering (SETA) Advisor
Peraton
McLean, VA
The ideal Systems Engineer will possess the knowledge and technical expertise to support the development team during the Systems development life cycle and advise on engineering best…
Added 12 mins ago
AWS Java Full Stack Engineer
Infosys
United States
⦁ Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
Added 12 mins ago
Senior Cloud Platform and AI Engineer
Infosys
United States
⦁ Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
Added 12 mins ago
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Data Platform Engineer III (HEDIS Support)
Cambia Health Solutions
Boise, ID · Salt Lake City, UT · Little Rock, AR · Renton, WA · Medford, OR · Portland, OR · Lewiston, ID · Spokane, WA · Burlington, WA · Fargo, ND · Vancouver, WA
- $100,000 to $151,000 USD / year
As a Data Platform Engineer III, you will participate in a cross-team environment for the delivery and maintenance of application systems. In this role, you will be responsible for…
Added 13 mins ago
IC
Staff Controls Engineer NPI
Insulet Corporation
Acton, MA
- $141,600 to $212,400 USD / year
…introduction and manufacturing scale-up initiatives. This Staff Engineer-level role is responsible for defining OT architecture, integration strategy, and lifecycle management to enable…
Added 14 mins ago
Entry-Level Systems Test Engineer
Torch Technologies, Inc.
Huntsville, AL
Torch Technologies Inc., is seeking a Entry-Level Systems Test Engineer. The ideal candidate will support the testing of an advanced and complex Integrated Fires Mission Command (IFMC)…
Added 19 mins ago
Lead SRE Ops
JPMC page
Houston, TX
As a Lead Site Reliability Engineer at JPMorganChase within the Enterprise Technology (Infrastructure Platforms), you hold a leadership role on your team, demonstrate strong knowledge…
Added 20 mins ago
GNC Engineer
Quantum-Systems, Inc.
Huntsville, AL
We currently have an opening for a Guidance, Navigation, and Control (GNC) Engineer. This position will report directly to the Director of Mission Success.
Added 23 mins ago
Senior Validation Engineer - Autonomy Scalability (2nd Shift)
Mossville, IL
This Senior Validation Engineer will develop, integrate, and validate complex autonomy systems that support Caterpillar's Command for Hauling autonomous mining truck program. In this role,…
Added 23 mins ago
Control Systems Application Engineer
Mossville, IL
Experience with control system architecture, modular software design, and system integration.
Added 24 mins ago
Sr Precon Engineer
DPR GP
Seattle, WA
Participates in constructability reviews and supports logistics planning, sequencing evaluations, and system-level assessments by preparing data, drawings, and technical inputs to inform…
Added 25 mins ago
Sr Machine Learning Engineer
Disney Entertainment & Sports LLC
Santa Monica, CA
Contribute to the ongoing development of the team's search ranking system: iterating on model architecture, feature selection, training signal design, and integration of user context…
Added 25 mins ago
Systems Engineer
Orion Innovation
Olympia, WA
The Systems Engineer, IT Shared Services, under the supervision of the Director of IT, serves as the primary liaison for network-related projects supporting manufacturing, quality control,…
Added 25 mins ago
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Firmware/Embedded Software Engineer
Cubiscan
Ogden, UT
- $90,000 to $115,000 USD / year
Job Title: Firmware/Embedded Software Engineer
Added 26 mins ago
Software Engineer 1
RealmOne
Ft. Gordon, GA, GA
…Junior Engineers, Telecommunication Technical Analysts and System Administrators, responsible for the architecture, engineering, integration, operations, maintenance and sustainment of…
Added 26 mins ago
RR
Senior Software Engineer - R37
R1 RCM
Jenkintown, PA
- $101,100 to $206,802.61 USD / year
Here's what you will experience working as a Senior Software Engineer:
Added 27 mins ago
Lead, Full Stack Engineer
TransUnion LLC
Crum Lynne, PA
Added 27 mins ago
Integration and Test Engineer
PDS Defense
Orlando, FL
PDS Defense, Inc. is seeking an Integration and Test Engineer, in Orlando, FL. Job ID#226970

G2IT

QA / TEST ENGINEER (ITSM PLATFORM) (IT CUSTOMER SUPPORT SERVICES)

Quantico, VA, United States

$70,000 to $80,000 USD / year

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Job details

Pay: $70,000 to $80,000 USD / year
Posting language: English
Posted: Oct 29, 2026

Original job description

QA / TEST ENGINEER (ITSM PLATFORM) (IT CUSTOMER SUPPORT SERVICES)

Description

G2IT is seeking a QA / Test Engineer (ITSM Platform) to ensure the quality, security, and acceptance of applications, workflows, and dashboards delivered on the ITSM platform (e.g., ServiceNow), the Microsoft 365 / Power Platform collaboration environment, and the IT Service Portal for a Department of War agency supported by an enterprise IT Customer Support Services program. The test engineer designs and executes functional, regression, integration, accessibility, and security-focused testing, builds test automation where practical, and supports User Acceptance Testing and the formal stakeholder acceptance process that governs every backlog item. The role is the quality gate that keeps the percentage of sprint items completed and accepted by the Government high. You will independently analyze situations, determine the appropriate course of action, and exercise discretion and independent judgment on matters of significance to the program and its customers.

THIS IS A HYBRID ROLE BASED IN QUANTICO, VA (RKB) WITH REMOTE WORK ELIGIBILITY AND UP TO 10% OF TRAVEL INVOLVED.

JOB DUTIES:

Develop test strategies, test plans, test cases, and acceptance criteria for backlog items on the ITSM platform (e.g., ServiceNow), Power Platform/SharePoint solutions, web content, and the Service Portal, working from user stories and Government requirements.
Execute functional, regression, integration, negative, and end-to-end testing of applications, workflows (including the Customer-Confirmed Ticket Closure process), Service Catalog items, notifications, and integrations, and document results with evidence.
Build and maintain automated test suites using platform and general-purpose tools (e.g., ServiceNow Automated Test Framework, Selenium/Playwright, Power Apps Test Studio) to accelerate regression testing across releases and platform upgrades.
Perform Section 508 / WCAG accessibility testing and responsive design validation of web content, portal components, and applications, and support VPAT preparation.
Support security-focused testing in coordination with the ISSE, including validation of secure coding requirements, input validation, role-based access, and data handling, and track defects to closure.
Support User Acceptance Testing by preparing UAT scripts and test data, facilitating Government testers, capturing feedback, and assembling acceptance evidence (screenshots, recordings, results) for the Demonstration of Completed Work and stakeholder acceptance.
Manage defect tracking, triage, and reporting; analyze defect trends and root causes; and recommend process and quality improvements to the development teams.
Participate in Agile ceremonies, Change and Release Management for platform modifications, and platform upgrade regression cycles, and maintain test documentation and quality metrics for the Monthly Customer Support Activity Report.

Qualifications

REQUIREMENTS:

Bachelor's degree and a minimum of 3 years of related experience (an additional 4 years of related experience may be substituted for the degree).
Must be a U.S. Citizen.
Must have an Active Secret Clearance (favorably adjudicated T3/T3R) to start.
Demonstrated ability to work independently, analyze problems, determine the appropriate course of action, and exercise discretion and independent judgment with limited day-to-day supervision.
Minimum of 3 years of software testing or quality assurance experience for web or enterprise applications.
Experience developing test plans and test cases from requirements/user stories and executing functional, regression, and integration testing with documented evidence.
Experience with test automation tools (e.g., ServiceNow ATF, Selenium, Playwright, or similar) and defect tracking tools.
Working knowledge of Section 508 / WCAG 2.x accessibility testing.
Experience supporting UAT and working in an Agile framework.
Strong analytical, documentation, and communication skills.

DESIRED SKILLS:

ISTQB Certified Tester (Foundation or Agile), ServiceNow Certified System Administrator, or CompTIA Security+ CE.
Experience testing ServiceNow applications, Service Portal, Virtual Agent, and integrations, and Power Platform / SharePoint solutions.
Experience with accessibility tools (e.g., ANDI, axe, JAWS/NVDA) and DoD Section 508 requirements.
Experience supporting Department of War (DoW), DoD, or other compliance-driven Federal IT environments.
Familiarity with secure coding standards, NIST SP 800-218 SSDF, and security testing practices.
Familiarity with Power BI report testing and data validation.

The annual salary for this position ranges from $70,000 to $80,000, depending on experience and qualifications.

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More about this job

Skills

IT service management
Customer service
ServiceNow
Microsoft 365
Microsoft Power Platform
Test automation
Microsoft SharePoint
Selenium
Power Apps
Reporting
Documentation
Work independently
Quality assurance
Tools for ICT test automation
Agile
Communication skills
Security+
Regulatory compliance
Microsoft Power BI

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