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Manager, Strategic Planning & Enterprise Initiatives
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Norfolk, VA
The Manager, Strategic Planning & Enterprise Initiatives leads strategic planning, business development, and the execution of high-priority enterprise initiatives. This role uses data,…
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Ohio District Manager
Kids & Company Ltd
Avon Lake, OH · Solon, OH · Highland Heights, OH · Twinsburg, OH · Columbus, OH · Westlake, OH · Cleveland, OH · Strongsville, OH · Medina, OH · Hudson, OH · Beachwood, OH
As a District Manager at Sweet Kiddles, you embody our core values of being Flexible, Growth-Minded, and Disciplined. Your role is pivotal in ensuring the delivery of our mission: to change…
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Assistant Hospital Manager
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Alexandria, VA
Partner with the Hospital Manager and Medical Director to deliver high-quality patient care and client service.
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…leadership of Project Managers, proactive risk management, and development of long-term client relationships. The Project Executive functions as the senior owner of project execution…
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Senior Engineering Manager - Data Lake
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Bellevue, WA
- $264,000 to $396,000 USD / year
We are hiring a dynamic and accomplished Engineering Manager to join our Data Lake team. In this role, you will lead and expand a talented team building on cutting edge open source data…
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Assistant Plant Manager - Lighting and Transportation
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Senior IT Operations Manager
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06627 Assistant Store Manager
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…consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store…
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Senior Forward Deployed Robotics & Systems Engineer
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Complete technical items on the pre-deployment site readiness checklist owned by the Field Deployment Program Manager, identifying and resolving integration issues across machine condition,…
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Sales Manager
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Partnerships Manager
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Regional HR Manager
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Ashland City, TN
Talent and Workforce Planning: Partner with hiring managers and recruiting resources on staffing, selection, onboarding, retention, succession planning, and employee development.
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Manager, HR Business Partner & Employee Relations
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Chicago, IL
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2026 Management & Sales Training Program - Louisville
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Partner with Store Manager to make outside sales calls to increase market share
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The Health Center Manager leads daily operations of a clinic, ensuring efficient, high-quality, and patient-centered care. This role oversees clinical, administrative, and financial…
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Charter School Program Grant Manager (Education Associate) - 60023747
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Technical Architect (IT Manager II) - 61070020
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RN Case Manager - Remote
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06627 Assistant Store Manager
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…consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store…

G MASS

Vice President, Client Integration (Program/Project Manager)

Miami, FL, United States
Malvern, PA, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Vice President, Client Integration to join their North American Client Integration team. This is a senior, client-facing delivery role, leading client integrations, conversions and strategic projects. The VP manages virtual project teams responsible for new client onboarding, service delivery change and sales support. The Client Integration team is the client's central point of contact, both technical and operational, throughout onboarding, and engages the senior management of every organisation that interacts with the firm's Fund Services business. The client requires a strong, seasoned project manager from the fund administration or alternatives servicing space, who has been there and done it on client onboarding and transformation. They will understand target operating models and the impact of structural decisions, engage confidently up to C-suite level, and keep pace with a fast-moving, high-volume onboarding environment. The VP also coaches, manages and develops a group of Assistant Vice Presidents, drives global best practice and standardisation, and plays an active part in winning new business. The role is offered as a permanent position.

Responsibilities:

Lead and oversee client integrations, conversions and strategic projects, including new client launches, New Business Existing Client (NBEC) launches, onboarding of ancillary services and major SLA changes.
Coordinate internal and external stakeholders so that project scope is documented, agreed and completed at the planning phase, and that internal workflows capture each client's unique requirements.
Participate in marketing and sales pitches, demonstrating the firm's workflows, best practices and technology, and support RFP/RFI responses.
Act as a direct source of information to Business Development, manage requested Proofs of Concept and contribute to Administration Agreement (AA) and SLA negotiations.
Oversee and manage strategic initiatives within the Client Integration team, and actively participate in departmental and company-wide projects and process improvements.
Identify issues and concerns on high-risk projects and recommend company-wide solutions.
Track projects, progress, status and deadlines, and produce MIS reporting for the executive management team.
Actively manage operational risk, including monthly status reporting on key developments to external clients and executive management, with a strong emphasis on escalation and complaints management.
Manage virtual project teams and the pipeline, project and resourcing plan, ensuring fluid work forecasting and allocation.
Lead, recruit, train and develop a group of AVPs, partner with Senior Vice Presidents on the resolution of complex client issues, and ensure adherence to departmental procedures and policies.

Requirements

Degree educated or holding a relevant professional qualification.
5+ years’ project management experience in fund administration or investment operations, delivering client onboardings, conversions and transformation programmes (rather than a purely IT background).
3+ years in client services within asset management, ideally with a fund administrator or alternatives servicing provider.
3+ years managing people and resources.
Experience in financial services, with a genuine interest in the markets and the hedge fund space.
Business analysis experience, a good grasp of target operating models and their structural impact, and knowledge of listed and OTC products.
Confident communicator, able to build credibility with clients and internal stakeholders up to C-suite while running several projects at pace.
Takes ownership, works collaboratively and brings fresh ideas to drive continuous improvement.
Strong Microsoft Office skills.
Desirable: accounting or middle office background, a formal project management qualification, or relationship management experience.

Benefits

This is a permanent contract

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Skills

Sales
MIS
Reporting
Forecasting
Project management
Business analysis
Process improvement
Microsoft Office

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