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Added 1 min ago
Program Manager, Health Plan Payment Integrity (MI)
Molina Talent Acquisition
Detroit, MI
Translates strategic needs into clear requirements, workflows, and solutions that drive measurable improvement.
Added 1 min ago
Assoc RGM Manager
Reckitt
Nutley, NJ
Identify revenue growth opportunities and support the execution of strategic commercial initiatives.
Added 2 mins ago
Merchandising & Brand Manager
Dufry Careers
Newark, NJ
Referral program – refer a friend and earn a bonus
Added 3 mins ago
Long Term Substitute: Finance Manager (0.42 FTE)
Framingham Public Schools
Framingham, MA
The Finance Manager provides essential operational assistance and financial leadership to the Department of Special Education and the Office of Finance & Operations. This role oversees…
Added 3 mins ago
Plant Manager
Dana Incorporated
Ft.Wayne, IN
The Plant Manager (PM) must effectively organize, lead & manage all functional elements of the facility. The PM must embrace corporate & business unit initiatives including lean…
Added 4 mins ago
Site EHS Manager II
Amazon.com Services LLC
Goodyear, AZ
…operate. We're seeking a dedicated Workplace Health & Safety (WHS) Manager to join our mission of creating the world's safest work environment. This role offers an exciting opportunity to…
Added 5 mins ago
Partnerships Manager
Veriff
United States
We're hiring a Partnership Manager to turn Veriff's partner ecosystem into a reliable source of qualified leads across EMEA and the US. You'll build trusted relationships with private…
Added 6 mins ago
NL
Sr. Digital Product Manager - WDX
NYU Langone Health
New York, NY
- $121,792.21 to $183,456 USD / year
We have an exciting opportunity to join our team as a Sr. Digital Product Manager (WDX).
Added 6 mins ago
General Manager
Papa Johns
Louisville, KY
The General Manager for Corporate Restaurant Operations manages and assumes responsibility for all functions of a Papa Johns restaurant to ensure restaurant profitability. This is…
Added 6 mins ago
OR
Wireless Retail Sales Associate - W2809
OSL Retail Services Inc
BUCKHANNON, WV
- $17 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 6 mins ago
OR
Wireless Retail Sales Associate - W3282
OSL Retail Services Inc
LOGAN, OH
- $18 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 6 mins ago
OR
Wireless Retail Sales Associate - W3851
OSL Retail Services Inc
LAFAYETTE, IN
- $18 USD / hour
Benefit from sales incentives, career development opportunities, and an employee referral program.
Added 7 mins ago
SO
Charter School Program Grant Manager (Education Associate) - 60023747
State of South Carolina
West Columbia, SC
- $58,854 to $105,978 USD / year
…a results-driven professional to manage the Charter School Program (CSP) Planning and Implementation Grant and related initiatives. Reporting to the Charter School Program Team Lead, the…
Added 10 mins ago
Seminary Grants Finance & Compliance Manager - Ashland Theological Seminary
Ashland University
OH
The Grants Finance & Compliance Manager provides leadership for finance operations across the ATS Grants portfolio, working closely with the Program Director, university counterparts,…
Added 10 mins ago
E
Oracle System Engineer
ESM
Arlington, VA
- $106,000 to $128,000 USD / year
Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are…
Added 10 mins ago
Senior Manager, Technology Strategy Growth and Transformation with Insurance Experience
Deloitte US
NY
As a Strategy Growth and Transformation Senior Manager, you are an accomplished Digital Transformation Lead who drives strategic change and delivers exceptional value for commercial sector…
Added 10 mins ago
Manager, People - US
Arctic Wolf Networks, Inc.
Eden Prairie, MN
Arctic Wolf is seeking a dynamic, experienced People Manager to support our growing Go-to-Market (GTM) organization across the United States, Canada, and Australia. This role serves as a…
Added 10 mins ago
Sales Manager - New Business Development
SFC Payroll Inc
Remote, United States
As a Sales Manager, you'll have the opportunity to make a direct impact on the success of the business by executing strategic growth initiatives and delivering customized solutions that…
Added 11 mins ago
WN
Manager, Baseball Communications
Washington Nationals
Washington, DC
- $65,000 to $70,000 USD / year
Reporting to the Senior Director of Communications, the Manager of Communications is a part of the team responsible for all baseball related communications and media relations. This…
Added 12 mins ago
Operations Manager
CVS Pharmacy, Inc.
Austin, TX
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 12 mins ago
Operations Manager
Maryland CVS Pharmacy, L.L.C.
Mechanicsville, MD
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 12 mins ago
Operations Manager
Maryland CVS Pharmacy, L.L.C.
Mechanicsville, MD
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 12 mins ago
Operations Manager
Kansas CVS Pharmacy, L.L.C.
Overland Park, KS
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
Added 12 mins ago
Executive Director in Training (EDIT) Program
Integrated Real Estate Group
Round Rock, TX
Integrated Real Estate Group’s Executive Director in Training (EDIT) Program is a paid, structured leadership development program designed for high-potential professionals who are ready to…
Added 14 mins ago
Operational Excellence Manager
Newell Brands
Maryville
Work with site Leadership to establish monthly, quarterly, and annual deployment strategies, plans, and tactics for the sites, driving OEE strategic plans.

G MASS

Senior Program Lead, Client Integration

Miami, FL, United States
Malvern, PA, United States

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Job details

Experience: 3+ years of people and resource management experience, including leading and coaching virtual or matrixed delivery teams.
Posting language: English
Posted: Nov 10, 2026

Original job description

G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Senior Program Lead to join their North American Client Integration team. This is a senior delivery leadership role at a time of significant growth, leading the firm's most complex client integrations, conversions and strategic programs. The Program Lead will own large, multi-workstream onboardings for alternative investment managers end to end, working across Fund Accounting, Investor Services, Operations, Technology and Business Development. They will be a trusted, senior point of contact for clients' senior management throughout onboarding. The client requires a strong, seasoned program or project manager from the fund administration or alternatives services provider space, who has repeatedly delivered complex client onboardings, conversions and transformation programs. They will understand target operating models and the impact of structural decisions, and be comfortable managing C-suite stakeholders. The successful candidate will be senior enough to engage clients and executives with credibility and steady a challenging program, while remaining hands-on, delivery-focused and able to make an immediate impact in a fast-paced environment. The role is offered as an initial 12 month contract, with a strong opportunity to convert to a permanent position subject to performance and fit.

Responsibilities:

Lead the firm's largest and most complex client integrations, conversions and strategic programs end to end, from scoping and planning through to go-live and transition to business as usual.
Define program scope, governance, milestones and delivery plans, ensuring clear ownership and accountability across competing priorities and dependencies.
Act as the senior point of contact for clients during onboarding, managing expectations and relationships with client senior management and third parties.
Coordinate Fund Accounting, Investor Services, Operations, Technology, Legal and Business Development so that internal workflows meet each client's unique requirements.
Support new business by participating in sales pitches, RFP/RFI responses and Proofs of Concept, and contribute to Administration Agreement (AA) and SLA negotiations.
Identify and manage risks and issues on high-risk programs, escalating where required and recommending company-wide solutions.
Produce high-quality status reporting and MIS for clients and the executive management team, with a strong emphasis on operational risk, escalation and complaints management.
Direct virtual delivery teams, including AVPs and project managers, and manage pipeline, resourcing and work allocation across concurrent programs.
Drive global best practice, standardisation and continuous improvement across the Client Integration function.

Requirements

A strong, demonstrable track record of delivering large-scale client onboardings, fund launches or conversions as a program or project manager within a fund administrator, alternatives services provider or comparable investment operations environment, rather than a pure IT project management background.
7+ years in the financial services industry, including 5+ years of project or program management and 3+ years of client services within asset management.
Solid knowledge of the alternatives fund lifecycle and the fund administration operating model, including fund accounting, investor services and middle office, and of how target operating model decisions affect clients and service delivery.
Proven knowledge of Listed and OTC products, and genuine interest in the hedge fund and wider alternatives industry.
Proven business analysis experience, with the ability to translate client requirements into workflows and delivery plans.
Excellent stakeholder management and influencing skills, with the credibility to engage client and internal stakeholders up to C-suite level, and to challenge where necessary.
3+ years of people and resource management experience, including leading and coaching virtual or matrixed delivery teams.
Excellent written and verbal communication skills, including preparation of status reporting and materials for executive audiences.
Degree qualified or holding a related professional qualification; a formal project management qualification, accounting background or relationship management experience is advantageous.

Benefits

Length: Initial 12 month contract, with a strong opportunity to convert to a permanent position subject to performance Office: Toronto, Halifax, Malvern (Pennsylvania), Miami, Dallas, Jersey City or New York (hybrid; 3-4 days on-site requirement); USA-wide candidates open to relocation considered

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Skills

Sales
Reporting
MIS
Process improvement
Project management
Program management
Business analysis
Stakeholder management
Coaching
Communication skills

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