Jobs in the United States

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Added 7 mins ago
Financial Services Operations Manager
Cisco Systems, Inc.
Remote, United States
…Shared Services (FSS). Our team manages global equity plan operations across 76+ countries and leads complex equity integration workstreams for Cisco's corporate acquisition portfolio. We…
Added 9 mins ago
Health Technician (Telehealth Clinical) (Advanced)
Veterans Affairs, Veterans Health Administration
The Villages, FL
Added 10 mins ago
UO
Executive Assistant, Full Time
University of Miami
Coral Gables, FL
- Full-time
…equivalent) and their functional area(s) to facilitate the efficient operations of the office and function. Responsible for schedule management, office management, travel arrangements,…
Added 10 mins ago
GME Coordinator 2
University of Miami
Miami, FL
Manages daily administrative operations for one or more medical residency or fellowship programs.
Added 10 mins ago
Sr. Research Associate 2, SOM (A)
University of Miami
Miami, FL
…Surgery has an exciting opportunity for a full time Sr. Research Associate 2 to work in Miami, FL. The Senior Research Associate 2, SOM ensures that the operations of the assigned…
Added 10 mins ago
Security Bank Site Supervisor
Allied Universal
Miami, FL
Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
Added 13 mins ago
PHARMACY/PHARMACIST FLOATER (AD)
The Kroger Co.
Houston, TX
Interpret physicians’ prescriptions and enter prescription and patient data into computer system.
Added 22 mins ago
Team Lead - 2nd Shift
FXI
Auburn, IN
BASIC FUNCTION: Under the supervision of the Production Supervisor and Operations Manager, the Team Lead is responsible for directing and coordinating daily production operations to ensure…
Added 22 mins ago
Customer Service Representative
FXI
Verona, MS
Receive customer orders by telephone, fax, and other electronic means and enter data.
Added 33 mins ago
Electrical Engineering Intern
NEW YORK POWER AUTHORITY
Astoria, IL
…electricity. This role provides hands-on exposure to utility operations, electrical power systems, and infrastructure…
Added 54 mins ago
GI
Ground Terminal Operator - Junior, Intermediate and Senior Level- TS/SCI with Polygraph
GD Information Technology, Inc.
United States
- $30.44 to $41.18 USD / hour
As the Ground Terminal (GT) Operator performs operational control and monitoring of satellite Ground Terminals and associate interfaces and commands the work you’ll do at GDIT supports the…
Added 58 mins ago
FINANCIAL BOOKKEEPER
Davie County Schools
Mocksville, NC
…compliance with applicable state and local policies on budget operations. Performs routine receptionist, clerical, and general office assistance duties to support the effective functioning…
Added 59 mins ago
Enterprise Technology Solution Architect
Deloitte US
Dallas, TX · Jacksonville, FL
…operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage,…
Added 1 hour ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
LANCASTER, PA
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 1 hour ago
Seasonal Associate - Famous Footwear
Famous Footwear
APOPKA, FL
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 1 hour ago
Forestry Intern
NEW YORK POWER AUTHORITY
Marcy, IA
…accuracy as well as evaluating and identifying ways to use this data to reduce potential risks to the electric system. You will also assist both in the office and in the field with the…
Added 1 hour ago
Renewables Asset Intern
NEW YORK POWER AUTHORITY
Gilboa, IN
Support renewable energy projects at NYPA facilities, including project coordination, data collection, and progress tracking.
Added 1 hour ago
Technical Services Intern
NEW YORK POWER AUTHORITY
Gilboa, IN
Assisting engineers with data collection, analysis, and technical evaluations related to plant operations and equipment performance.
Added 1 hour ago
Electrical Engineering Intern
NEW YORK POWER AUTHORITY
Massena, IA
Collecting and analyzing data to assess the health, condition, and expected service life of electrical equipment and critical assets.
Added 1 hour ago
Civil/Structural Intern
NEW YORK POWER AUTHORITY
Massena, IA
…facilities. This internship provides valuable exposure to maintenance operations, project planning, field inspections, and infrastructure reliability while working alongside experienced…
Added 1 hour ago
Instrumentation & Controls Engineering Intern
NEW YORK POWER AUTHORITY
Lewiston, NY
…implementation support, and the review of engineering and test data for routine operations and maintenance activities. Working alongside experienced engineers and supervisors, the intern…
Added 1 hour ago
Product Development Intern
NEW YORK POWER AUTHORITY
White Plains, NY
…operational excellence, customer experience, project management, and data-driven decision making while supporting key initiatives across the…
Added 1 hour ago
Power Contracts, Allocations, and Compliance Intern
NEW YORK POWER AUTHORITY
White Plains, NY
…customer enrollments, compliance monitoring, reporting, and data analysis. The intern will have the opportunity to gain hands-on exposure to these functions while supporting analytical,…
Added 1 hour ago
Strategic Supply Management Intern
NEW YORK POWER AUTHORITY
White Plains, NY
…offers a unique opportunity to gain exposure to procurement operations, supplier management, process improvement, category management, stakeholder engagement, and procurement technology…
Added 1 hour ago
Renewables Development Intern
NEW YORK POWER AUTHORITY
White Plains, NY
…project and business development. Intern will support the team in data gathering, technical and economic due diligence, market intelligence and business…

FXI

Customer Service Representative

Verona, MS, United States

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Job Title: Customer Service Representative

Location: Tupelo

Job Type: Onsite

Reports To: Operations Manager

Direct Reports: N/A

Company Overview: At FXI, we are shaping the future of foam innovation across multiple industries, including Bedding, Furniture, Healthcare, Transportation, and more. Backed by advanced research, innovative manufacturing, and a strong culture of achievement, we deliver solutions trusted throughout North America. From raw materials to finished products, our innovations impact countless everyday applications. If you are looking to make a meaningful impact with an industry leader, FXI is the place to grow your career.

Position Overview: The Customer Service Representative is responsible for order entry, invoice, and other shipping duties required in the shipment of products. Also answer incoming calls and e-mails to take orders, answer inquiries, address complaints, and troubleshoot problems.

Responsibilities:

Receive customer orders by telephone, fax, and other electronic means and enter data.
Discuss delivery times, issues, and handle customer concerns.
Create sales order numbers for orders and communicate with customers.
Communicate and distribute orders to production and plant management.
Create shipping papers for loads.
Contact and dispatch drivers for shipments posting time in and out for each shipment.
Keeping log on drop trailers & shipments
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Knowledge, Skills, Experience:

Knowledge in Microsoft Office and Excel
Excellent data entry skills necessary.
Communicate in English, legibly and effectively in writing. Understand written sentences and paragraphs in work related documents.
Proficient in English with excellent verbal communication and written skills
Two years’ customer service experience.
SAP Experience.

Education / Certifications:

High school education required; Associate degree preferred.

Our Commitment to a Diverse Workforce: FXI is an Equal Opportunity Employer. FXI does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or based on any individual’s membership in any group or class protected by applicable federal, state, or local laws. We support workplace diversity. We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

FXI is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at FXI via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of FXI. No fee will be paid in the event the candidate is hired by FXI as a result of the referral or through other means.

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More about this job

Skills

Customer service
Answer incoming calls
Prepare orders
Troubleshoot
Sales
Communicate with customers
Schedule and dispatch drivers
Keep records of customer interaction
Microsoft Office
Microsoft Excel
Data entry
Communication skills
SAP

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