Jobs in the United States

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Added 3 hours ago
SO
COMPAS Interface Lead / Data Management V - Hybrid
State of Colorado
Denver, CO
- $44.34 to $49.25 USD / hour
…orientation, gender identity, citizenship status, education level, disability, socio-economic status, or any other visible or invisible…
Added 3 hours ago
PF
Pension Calculation Automation Analyst I
Principal Financial Group
Des Moines, IA
- $55,800 to $152,400 USD / year
As a Pension Calculation Automation Analyst I, you will get the opportunity to complete desktop tool coding primarily within Excel and Visual Basic – related to Defined Benefit (DB)…
Added 4 hours ago
Cyber Analyst II ISSO
BAE Systems
Westminster, CO
The Cyber Security Analyst serves as an Information System Security Officer (ISSO) for the Information Systems (IS) at BAE Systems. They understand and execute security requirements…
Added 5 hours ago
Principal Computer Systems Analyst - 20697 - Roy Utah
CORP-Corporate Office
United States
The Northrop Grumman Classified Solutions team is seeking a Principal Computer Systems Analyst to support information system lifecycle activities. The selected candidate will be required to…
Added 5 hours ago
Computer Systems Analyst 2 - 20686 - Roy Utah
Northrop Grumman
Roy
The Northrop Grumman CIDO Classified Solutions team is seeking a Computer Systems Analyst – Linux to support information system lifecycle activities. The selected candidate will be required…
Added 5 hours ago
Principal Computer Systems Analyst - 20697 - Roy Utah
Northrop Grumman
Roy
The Northrop Grumman Classified Solutions team is seeking a Principal Computer Systems Analyst to support information system lifecycle activities. The selected candidate will be required to…
Added 7 hours ago
IT Support Analyst II
Vimly Benefit Solutions
Seattle, WA
The IT Support Analyst II will help keep employees productive by resolving support requests, documenting solutions, identifying recurring issues, and delivering a high level of service to…
Added 7 hours ago
IT Support Analyst II
Vimly Benefit Solutions
Seattle, WA
The IT Support Analyst II will help keep employees productive by resolving support requests, documenting solutions, identifying recurring issues, and delivering a high level of service to…
Added 8 hours ago
PL
Human Resources Manager
PediaTrust LLC
Northbrook, IL
- $90,000 to $110,000 USD / year
Partner with the HR Analyst on Paylocity optimization and reporting; does not own system configuration
Added 8 hours ago
DH
Claims Audit Analyst - Denver Health Medical Plan (Must Live in Colorado. Weekl
Denver Health
Denver, CO
- $60,500 to $87,700 USD / year
We are recruiting for a mission-driven Claims Audit Analyst - Denver Health Medical Plan (Must Live in Colorado. Weekly On-Site Requirement) to join our team!
Added 9 hours ago
Computer Systems Analyst 2 - 20686 - Roy Utah
CORP-Corporate Office
United States
The Northrop Grumman CIDO Classified Solutions team is seeking a Computer Systems Analyst – Linux to support information system lifecycle activities. The selected candidate will be required…
Added 10 hours ago
IG
Senior Navy Financial & Acquisition Analyst
Insight Global
Washington, DC
- $175,000 to $200,000 USD / year
Senior Level: 20+ years supporting DoD or Navy financial, acquisition, or program management roles.
Added 10 hours ago
Configuration Analyst III
Blue Origin Personnel, LLC
Space Coast, FL
…engineers, you will apply established professional expertise in configuration and data management to ground systems across their lifecycle: design release, construction, activation,…
Added 10 hours ago
Sr Structural Analyst, Landing Gear Systems – New Glenn
Blue Origin Personnel, LLC
United States
Experience with development and/or qualification testing at the component, sub-component, and system level (test requirements, setup/configuration, test predictions, test…
Added 10 hours ago
Senior Technical Project Manager/Ontologist
RTX
Remote, United States
As a Technical Business Analyst, Ontology & Semantic Data Modeling, you will help establish the foundation for enterprise analytics, automation, and AI by designing scalable domain…
Added 12 hours ago
Cyber Analyst II - Information System Security Officer
BAE Systems
Broomfield, CO · Boulder, CO
Job Description The Cyber Analyst serves as a technical advisor for the Information Systems Security Officer (ISSO) at BAE Systems Aerospace & Mission Systems (AMS). They understand and…
Added 12 hours ago
CA
Content Designer & User Researcher - 1053
City and County of San Francisco
San Francisco, CA
- $134,082 to $168,688 USD / year
…and structured recommendations that inform business-process, configuration, product, and launch decisions. Consistent with the senior level of the 1053 classification, the incumbent works…
Added 13 hours ago
F
Technical Support Engineer II - Hybrid
FusionTek
Remote, United States
- $30 to $35 USD / hour
Handle break/fix issues, application installations, and user-level configuration changes.
Added 13 hours ago
F
Technical Support Engineer II - Hybrid
FusionTek
Remote, United States
- $30 to $35 USD / hour
Handle break/fix issues, application installations, and user-level configuration changes.
Added 13 hours ago
F
Technical Support Engineer II - Hybrid
FusionTek
Remote, United States
- $30 to $35 USD / hour
Handle break/fix issues, application installations, and user-level configuration changes.
Added 13 hours ago
F
Technical Support Engineer II - Hybrid
FusionTek
Remote, United States
- $30 to $35 USD / hour
Handle break/fix issues, application installations, and user-level configuration changes.
Added 13 hours ago
F
Technical Support Engineer II - Hybrid
FusionTek
Remote, United States
- $30 to $35 USD / hour
Handle break/fix issues, application installations, and user-level configuration changes.
Added 13 hours ago
F
Technical Support Engineer II - Hybrid
FusionTek
Remote, United States
- $30 to $35 USD / hour
Handle break/fix issues, application installations, and user-level configuration changes.
Added 13 hours ago
F
Technical Support Engineer II - Hybrid (DC)
FusionTek
Remote, United States
- $30 to $35 USD / hour
Handle break/fix issues, application installations, and user-level configuration changes.
Added 13 hours ago
F
Technical Support Engineer II - Hybrid (DC)
FusionTek
Remote, United States
- $30 to $35 USD / hour
Handle break/fix issues, application installations, and user-level configuration changes.

FusionTek

Technical Support Engineer II - Hybrid

Remote, United States

$30 to $35 USD / hour

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Job details

Pay: $30 to $35 USD / hour
Posting language: English
Posted: Sep 30, 2026

Original job description

If you are looking for a position where you support the same users, the same systems, and the same environment every day, this is not the role for you. FusionTek is a Managed Service Provider established in 2007, with offices located in the greater Seattle area, Washington, DC, and Tampa, FL. Our innovative team is enthusiastic about IT infrastructure management for small- to mid-sized businesses. As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values:

Teamwork: We achieve our goals collaboratively.
Growth Mindset: We are focused on continuous improvement for our team members and our clients.
Integrity: We operate with transparency and prioritize the needs of our clients.
Ownership: We take responsibility for our work and ensure commitments are fulfilled

Why MSP Experience Matters MSP experience is strongly preferred. Unlike internal IT roles that support a single organization with one technology stack and familiar users, MSP technicians manage multiple client environments with varying technology stacks, priorities, and service expectations all in a single day. Success in this role requires the ability to pivot and adapt to different client environments quickly, requires strong troubleshooting, communication, documentation, and accountability. If you have prior MSP experience and enjoy a challenging environment, continuous learning, and solving diverse technical challenges, we'd love to hear from you. This position is listed as “Hybrid” and requires flexibility to work from home, in the Federal Way office, and at client sites as needed. You should be comfortable shifting between locations throughout the week based on business needs.

What You Will Do Client Support & Troubleshooting

Resolve escalated support requests and complex technical issues.
Handle break/fix issues, application installations, and user-level configuration changes.
Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
Provide remote and onsite support for client environments.

Infrastructure & Systems Administration

Configure and support Windows Server 2016, 2019, and 2022 environments.
Assist with Hyper-V host setup, server administration, networking, and security tasks.
Troubleshoot and deploy SonicWall firewalls.
Manage networking switches and access points. (Datto Experience PLUS!)
Support Microsoft 365, Intune, Azure, Datto BCDR, SaaS Backup, and other modern technologies implemented across client environments.

Team Collaboration & Mentorship

Provide guidance and mentorship to Level I technicians.
Collaborate with the technical team to deliver exceptional service to clients.
Escalate tickets appropriately and contribute to shared technical knowledge.

Documentation & Process

Use Autotask ticketing system to document, monitor, update, and escalate tickets accurately and on time.
Maintain and update the documentation platform so procedures, configurations, and client details remain current.
Ensure clients receive clear, professional communication throughout the support process.

🎓 Experience & Qualifications

CompTIA A+ and/or Network+ required. If not currently held, it must be obtained within 6 months of employment.
MD‑102 preferred

🛠️ Technical Skills

Strong knowledge of Windows 10/11 and macOS
Strong knowledge of Windows Server 2016, 2019, and 2022
Working knowledge of SonicWall firewalls, Datto Networking, and core networking concepts
Working knowledge of on-premise SharePoint administration
Working knowledge Microsoft 365 Office Suite and cloud services including Intune
Experience with Azure and/or AWS is a plus
Experience with Datto BCDR and/or SaaS Backup is a plus
Experience with VOIP telephony including Microsoft Teams is a plus

💬 Professional & Soft Skills

Exceptional written and verbal communication
Ability to work independently and collaboratively
Strong time‑management and organizational skills
Ability to lift and transport equipment

At FusionTek, we truly believe our people are our most valuable asset. That’s why we’re proud to offer:

💰 Competitive salary: $30 - $35/hour
🎯 Quarterly bonus eligibility: Earn up to 4% each quarter by meeting departmental KPIs and Metrics.
🌎 Must reside in greater Seattle area
🏥 Comprehensive coverage: Medical, Dental, and Vision coverage
📈 401(k) plan with 4% company matching and immediate vesting
🌴 Time Off That Actually Lets You Recharge: Generous PTO, Paid company holidays, Dedicated Birthday PTO and additional floating holiday for extra flexibility
📚 Educational reimbursement for certification tests and access to company-supplied training resources. Receive a salary increase after successfully completing approved certifications
📱 Monthly cell phone stipend to support your connectivity needs
🤝 Team culture: Fun events and opportunities to connect with colleagues

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