Archived listing. The details below describe a past opening.
TENx10 On-Call Partner Guide DEPT: TENx10 FT/PT/TEMP: on-call
EXEMPT STATUS: NON-EXEMPT
HOURS: On-Call REPORTS TO: TENx10 ASSOCIATE DIRECTOR OF PARTNERS
Brief Description:
The TENx10 On-Call Partner Guide will help support the execution of the TENx10 Collaboration. TENx10 is a collaborative national discipleship movement with the mission to make faith matter more for ten million young people over the next ten years. We seek a friendly and curious Guide with high levels of initiative and organizational and interpersonal skills. This person should be a highly detailed individual with high emotional intelligence and intercultural agility, as well as hold an enthusiasm for TENx10’s mission, strategies, and goals. The TENx10 On-Call Partner Guide will work closely with the TENx10 Partnership Team to provide support on direct service work to Senior and Youth leaders, including with the Relationships Win campaign. This includes, but is not limited to, focusing on connecting with senior and youth leaders who respond to the campaign and helping them take a meaningful next step. This role is part-time on-call and will work no more than 29 hours per week. This position is available for remote work within the United States. Subject to payroll state approval by Fuller Theological Seminary.
Essential Functions:
- Partner Customer Service Support (70%)
- Follow up with all assigned & available leads from senior and youth leaders, especially connected to the Relationships Win Campaign, via call, text, and email
- Connect leads with a next step
- Partner Team B-to-C Administrative Support (30%)
- Upload notes from Senior & Youth leader calls and ensure data is up to date
- Regularly check in with Partner Team to ensure partner next step information is accurate
- Support contracted guides as needed
- Stay on top of partner opportunities to support the leader pipeline/next steps
Knowledge and Skills Required:
- Bachelor’s degree or equivalent.
- Two to three years of administrative and/or coaching experience.
- Works well in a multicultural environment with a focus on diversity, equity, and inclusion.
- Able to work with a diverse remote team and interact with team members via digital task management systems and virtual meeting environments.
- Flexible schedule.
- Proven ability to provide superb customer service.
- Strong verbal and written communication skills.
- Strong computer skills, with competence in Gmail, Google Drive, Google Calendar, Microsoft Word, Excel, and high Internet proficiency.
- Experience with and understanding of project management software such as Monday.com preferred.
- Broad computer and Internet knowledge and skills required.
- Works well under pressure and can manage pressing requests and situations.
- Ability to work effectively both independently and as a member of a team.
Physical Requirements
- Able to sit or stand for up to 8 hours at a time
- Able to bend, grasp, and reach
- Able to lift up to 25 pounds
- Requires repetitive motions and sitting at a computer keyboard
- Able to hear and speak on the telephone
- Able to read, take notes, and view a computer monitor
- Able to conduct business with other Fuller offices
Additional Remarks:
- Must be willing to abide by Fuller Community Standards
- As an on-call role, this position is subject to availability and work is on an as-needed basis.
- This position is available for remote work within the United States. Subject to payroll state approval by Fuller Theological Seminary.
Pay Rate
- Hourly rate the seminary expects to pay: $30.00 per hour USD
Fuller Theological Seminary is an Equal Employment Opportunity/Affirmative Action employer. To the extent required by law, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. As a religious institution, Fuller Theological Seminary is permitted and reserves the right to prefer employees or prospective employees for certain positions on the basis of religion.
5, E5, 25-9000