Front Desk/Chiropractic Assistant
- Wayland, MI, United States
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Job details
- Posting language
- English
- Posted
Original job description
WE ARE LOOKING FOR AN EXCEPTIONAL PERSON
At Full Potential Chiropractic, our mission is simple: help families improve their health so they can enjoy life and live to their FULL POTENTIAL.
We are looking for more than someone to work the front desk. We want a positive, outgoing, mature, high-energy person who genuinely loves helping people, takes initiative, accepts responsibility, and wants to be part of something bigger than a job.
If you prefer to sit quietly and wait to be told what to do, this is NOT the position for you.
If you love people, thrive in a fast-paced environment, take ownership, and want to make a difference in people's lives, keep reading.
THE PERSON WE ARE LOOKING FOR
You should be:
- Friendly, outgoing, confident, positive, and energetic
- Self-motivated, dependable, accountable, and organized
- Detail-oriented and systems-minded
- Comfortable taking charge, making decisions, and solving problems
- Coachable and committed to growth
- Professional in appearance and communication
- Someone who naturally sees what needs to be done and takes action
- Someone who genuinely enjoys serving and interacting with people
We can train skills. We cannot train someone to care, work hard, bring positive energy, or take ownership.
THE POSITION
Our office is busy, exciting, and fast-paced. You may interact with 100-200 people per day, so you must genuinely enjoy being around people.
You will help lead the front office and create an exceptional experience for every patient and family.
Responsibilities include:
- Greeting and engaging with patients
- Answering phones
- Scheduling appointments
- Directing patient flow
- Collecting payments
- Maintaining an organized front office
- Helping the office run efficiently
- Multitasking, solving problems, and taking initiative
We will train you to assist with patient-care procedures, including Sstatic EMG scans, thermal scans, heart rate variability scans, spinal X-rays, and other office systems.
You must be willing to learn new skills and help wherever needed. There is no "That's not my job" attitude here. We work together as a team.
YOU MUST HAVE
- Excellent customer-service and communication skills
- Strong phone, math, and logical-thinking skills
- Excellent attention to detail
- Strong work ethic
- Professional appearance and mature communication
- Good computer and technology skills
- Ability to multitask in a fast-paced environment
- Desire to continually improve and grow
- Willingness to be coached and held accountable
- Passion for helping others
- Desire to help our practice grow and positively impact our community
Health insurance knowledge is a plus, but not required.
OUR CORE VALUES
EXCELLENCE - we strive to exceed expectations, be fully present, and continually improve.
INSPIRATION - We bring passion, empathy, love, and hard work to positively impact those around us.
COMMUNITY - We strive to be a Beacon of Light where families and team members feel valued, fulfilled, and energized.
FULL POTENTIAL - We believe every person is extraordinary and are committed to helping patients and teammates grow and reach their God-given FULL POTENTIAL.
If these values describe how you want to live and work, you may be exactly who we're looking for.
OUR PURPOSE
We exist to educate, inspir
More about this job
Skills
- Front Desk
- Communication skills
- Scheduling
- Multitasking
- Customer service
- Attention to detail
- Multitask