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Added 2 hours ago
Bartender Casino
Full House Resorts
Cripple Creek, CO
Added 2 hours ago
FH
Security - Night
Full House Resorts
Cripple Creek, CO
- $17.5 to $19.5 USD / hour
Added 2 hours ago
Kitchen/Banquet Supervisor
Full House Resorts
Cripple Creek, CO
Added 2 hours ago
Home Cafe Kitchen Supervisor (BOH)
Full House Resorts
Cripple Creek, CO
Added 2 hours ago
Executive Sous Chef
Full House Resorts
Cripple Creek, CO
Added 18 hours ago
Surveillance Operator
Full House Resorts
Incline Village, NV
Added 18 hours ago
Cage - Cashier - Will Train
Full House Resorts
Incline Village, NV
Added 21 hours ago
Cook - L'Americain - 2nd shift
Full House Resorts
Waukegan, IL
Added 21 hours ago
Lead Surveillance Observer
Full House Resorts
Rising Sun, IN
Must have ability to manually operate a CCTV system, tape, record, and perform routine maintenance on surveillance equipment
Added 1 day ago
Controller
Full House Resorts
Cripple Creek, CO · Colorado Springs, CO
Must have Gaming experience as a controller · Must have a valid and current State of Colorado Gaming License
Added 2 days ago
FH
Hotel Attendant Part-Time
Full House Resorts
Rising Sun, IN
- Part-time
Added 2 days ago
Slot Attendant
Full House Resorts
Rising Sun, IN
Added 5 days ago
FH
Beverage - Cocktail Server - Part Time
Full House Resorts
Waukegan, IL
- Part-time
Added 5 days ago
FH
Food Server - L'Americain - Part Time
Full House Resorts
Waukegan, IL
- Part-time
Added 5 days ago
FH
Food Server - Asia-Azteca - Part Time
Full House Resorts
Waukegan, IL
- Part-time
Added 5 days ago
Barista
Full House Resorts
Cripple Creek, CO
Added 5 days ago
FH
Floor Supervisor Home Cafe
Full House Resorts
Cripple Creek, CO
- $20 to $23 USD / hour
Added 6 days ago
Steward - L'Americain - 2nd shift
Full House Resorts
Waukegan, IL
Added 6 days ago
Cook - L'Americain - 1st shift
Full House Resorts
Waukegan, IL
Added 7 days ago
Food Server - North Shore Steaks & Seafood - 2nd Shift
Full House Resorts
Waukegan, IL
Added 8 days ago
Food & Beverage Manager - Asia Azteca
Full House Resorts
Waukegan, IL
Must have a thorough knowledge of standards for all aspects of F&B service, storeroom procedures, and cooking methods
Added 8 days ago
Cook - North Shore Steaks & Seafood
Full House Resorts
Waukegan, IL
Added 9 days ago
Barista (PT)
Full House Resorts
Waukegan, IL
Added 11 days ago
Cage Shift Manager
Full House Resorts
Waukegan, IL
Added 11 days ago
FH
Houseman
Full House Resorts
Cripple Creek, CO
- $21 to $23 USD / hour

Closed listing

Full House Resorts

Casino Host

Cripple Creek, CO, United States

$57,784 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $57,784 USD / year
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Responsible for cultivating and building player relationships for enhanced experience.
Responds promptly, pleasantly, and accurately to questions from VIP guests. Ensures all VIP guests receive the best possible service available.
Assists with marketing promotions including participating in developing concepts, writing promotion rules, and coordinating participation on the day of the promotions. Assists with coordinating regularly scheduled promotions such as the monthly birthday party.
Expedite details of player visits by making sure players have a card to play with, issuing promotional gifts, and/or arranging player reservations at hotel or restaurant, as necessary.
One-on-one interaction with customers to enhance casino experience. Make personal calls for special occasions and events. Coordinate player communication such as get-well cards, sending flowers, and gifts.
Listens thoroughly to customer complaints, concerns, and suggestions and takes appropriate action.
Provides leadership, promotes teamwork, and positive attitude for co-workers to ensure excellent customer service experience
Designs and implements growth strategies, events, and promotions. Hosts VIP events, both on-site and off-site. Assists with “Welcome Back” mailings and follow-up on new action players.
Encourages guests to participate in slot club membership and gaming events. Evaluates and issues comps to customers. Surveys customers’ likes, dislikes, and maintains information on their account.
Analyze the database to identify players that may want to reactivate their participation. Develops reactivation strategies through direct mail, telemarketing, and special offers

QUALIFICATION REQUIREMENTS:

Demonstrated knowledge of casino operations and gaming rules and regulations. Demonstrated effective and diplomatic customer service and communication skills, including experience persuading and negotiating. Demonstrated knowledge in developing positive contacts with guests and employees. Ability to use good judgment in decision-making situations.

EDUCATION AND/OR EXPERIENCE:

Bachelor’s Degree or equivalent in experience or education. One (1) or more years of recent and related experience marketing casino games, preferably slot machines or player’s club operations. Sales background is preferred.

COMPENSATION & BENEFITS:

Annual salary $57,784+ based on experience plus significant performance incentives

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park. Free local gym membership, tuition reimbursement, and more.

About employer

More about this job

Skills

Communication skills
Leadership
Teamwork
Customer service
Telemarketing
Decision making
Sales

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