Jobs in the United States

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Added 3 mins ago
RS
Software Engineer - Full Stack/Backend
Reframe Systems
Boston, MA
- $150,000 to $190,000 USD / year
…our modular building platform and highly automated production process, we reduce costs, shorten delivery times, and lower embodied carbon for housing projects of all sizes - from…
Added 4 mins ago
TA
Founding Engineer
Tenzo AI
San Francisco, CA
- $150,000 to $225,000 USD / year
We are starting by disrupting the $11B RPO (recruitment process outsourcing) market (17% CAGR), where we replace offshore recruiters doing repetitive tasks with our advanced AI interviewing…
Added 4 mins ago
LI
AI Data Engineer
Ladders Inc
New York City, NY
- $175,000 to $300,000 USD / year
Process Job Listings: Develop algorithms that analyze job requirements to better position hiring needs and candidate profiles.
Added 5 mins ago
H
Fullstack Engineer
Haven
New York City, NY
- $120,000 to $200,000 USD / year
We’re looking for an exceptional Fullstack Engineer to help us build the next great fintech platform. You’ll join a small, fast-moving team building high-impact products across accounting,…
Added 7 mins ago
Software Engineer 2 – Wireless Access Point Development
Hewlett Packard Enterprise
Cupertino, CA · Sunnyvale, CA
BSP and boardbring up, Kernel modules development.
Added 7 mins ago
Software Engineer 2 – Wireless Access Point Development
Hewlett Packard Enterprise
Cupertino, CA · Sunnyvale, CA
BSP and boardbring up, Kernel modules development.
Added 7 mins ago
Junior Full Stack Engineer
Co-Intelligence Labs
Austin, TX
As a Junior Fullstack Engineer, you'll contribute to our next-generation healthcare recommendation platform while learning from experienced engineers. You'll work across the technology…
Added 8 mins ago
HA
Full Stack Software Engineer
HeyMilo AI
New York City, NY
- $120,000 to $200,000 USD / year
Own the rapid development process, from idea to deployment.
Added 9 mins ago
MB
Sr. ML Engineer
Memory Bridge
Remote, United States
- IRR 800,000,000 to IRR 1,200,000,000 IRR / year
This is a rare opportunity to join our team as the founding ML engineer, where your code will directly shape how AI systems remember and learn. If you’re a strong programmer who has evolved…
Added 9 mins ago
MB
Sr. Backend Engineer
Memory Bridge
Remote, United States
- IRR 800,000,000 to IRR 1,200,000,000 IRR / year
Collaborate closely with the ML engineer on the hybrid retrieval system, providing backend support for vector search, keyword search, and graph queries
Added 9 mins ago
Sr. Applied ML Engineer
Memory Bridge
Remote, United States
This is a rare opportunity to join our team as the founding ML engineer, where your code will directly shape how AI systems remember and learn. If you’re a strong programmer who has evolved…
Added 9 mins ago
NC
Junior Software Engineer (QA & Automation)
Ngo Consulting Partners
Remote, United States
- $28 to $38 USD / hour
This role is ideal for an early-career engineer excited to work on AI and data-driven products. You’ll help ensure the accuracy, consistency, and reliability of our systems while learning…
Added 10 mins ago
Configuration Management Engineer
Catapult Consultants, LLC
Pensacola, FL
The Configuration Management Engineer is responsible for configuration management (CM) of capabilities, developmental and operational systems. This person works in Integrated Product Teams…
Added 10 mins ago
Senior Software Engineer
Catapult Consultants, LLC
Henrico, VA
Catapult Consultants is seeking a Senior Software Engineer to support the engineering, analysis, design, development, programming, and maintenance of custom software programs according to…
Added 10 mins ago
Systems and Operations Intern
Sigma Growth Specialists
Remote, United States
…paperwork." We are looking for a systems thinker who wants to help us engineer a world-class employee experience. You will work at the intersection of Operations, CRM Architecture, and…
Added 10 mins ago
Sales and Marketing Intern
Sigma Growth Specialists
Remote, United States
At Sigma Growth Specialists (SGS), we are at the forefront of process optimization and business automation consultancy and we help our clients scale by engineering high-efficiency systems…
Added 11 mins ago
Software Engineer 2 – Wireless Access Point Development
HPE
Cupertino, CA
BSP and boardbring up, Kernel modules development.
Added 11 mins ago
Software Engineer 2 – Wireless Access Point Development
HPE
Cupertino, CA
BSP and boardbring up, Kernel modules development.
Added 11 mins ago
Software Engineer 2 – Wireless Access Point Development
HPE
Cupertino, CA
BSP and boardbring up, Kernel modules development.
Added 11 mins ago
Principal Agentic AI Security Engineer
HPE
Spring, TX
The Agentic AI Engineer is responsible for designing, building, and operating production-grade agentic systems that combine foundation models, software services, enterprise data, tools, and…
Added 11 mins ago
AM
Software Engineer, AI & Automation
Ace Marketing Services, Inc.
Winter Park, FL
- $55 to $65 USD / hour
Software Engineer, AI & Automation - Ace Marketing Services
Added 13 mins ago
BE
Project Manager - Costa Mesa, California
Beyond Elevation Workforce Solutions
Costa Mesa, CA
- $100,000 to $125,000 USD / year
We are seeking a motivated mid-level Civil Engineer with 5-6 years of land development experience who is looking to advance into a Project Manager role. This position will focus on leading…
Added 13 mins ago
Product & Platform Lead
Timber Platforms
Remote, United States
Strong understanding of the 0 to 1 product development process (discovery, validation, prototyping, MVP, launch, iteration)
Added 17 mins ago
M
Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
We are seeking a highly skilled and committed Senior Software Engineer to join our team. This role is central to advancing our quantum software roadmap and requires passion for software…
Added 17 mins ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $165,600 to $331,200 USD / year
We are hiring a Principal Software Development Engineer to join the Azure PostgreSQL team, where you will work on and drive innovations in one or more areas of a relational database…

Fulcrum

Account Manager

Remote, United States

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Job details

Posting language: English
Posted: Feb 13, 2024

Original job description

Manufacturing is one of the most important industries in the world, yet much of the technology supporting it hasn't kept pace.

We're building a fundamentally different future for manufacturing software.

Fulcrum is evolving from a traditional manufacturing software company into an AI-native company. We're not interested in simply adding AI features to existing systems. We're rethinking how work gets done, building products that can take on increasingly complex work themselves and give manufacturers capabilities that weren't possible before.

That same thinking shapes how we work internally. We believe small teams of exceptional people, equipped with powerful tools and the freedom to make decisions, can accomplish extraordinary things.

We're looking for people who are naturally curious, take ownership, and aren't satisfied doing something a certain way just because that's how it's always been done. People who like figuring things out, building things, challenging assumptions, and continuously expanding what they're capable of.

There's a lot we're still figuring out, and that's part of the opportunity. If you're energized by meaningful problems, ambitious goals, and the chance to help build something genuinely different, you'll find plenty to do here.

About the Role

We're looking for an Account Manager who can build trusted customer relationships, uncover opportunities for growth, and get hands-on solving problems.

This isn't a traditional account management role. You'll own the commercial success of your customers, including renewals, upsells, and expansion, but your impact won't stop at managing relationships or selling additional products.

You'll need to understand how manufacturers actually operate, identify what's holding them back, and help create solutions that make their businesses better. Sometimes that means introducing an existing Fulcrum capability. Other times, it means experimenting with AI, building a prototype, or collaborating across teams to create something new.

We're looking for someone who has the commercial instincts to recognize an opportunity, the technical curiosity to explore what's possible, and the initiative to make things happen.

Our products, technology, and ways of working are evolving quickly. You'll have the opportunity to help shape what account management looks like in an AI-native company.

What You'll Do

Own and Grow Customer Relationships

Own a portfolio of customer accounts, building strong relationships with business owners, executives, and operational leaders.
Take responsibility for the commercial health of your accounts, including renewals, retention, upsells, and expansion revenue.
Proactively identify and pursue opportunities to grow customer accounts by understanding their business goals and where Fulcrum can create additional value.
Lead commercial conversations, including discovery, demonstrations, proposals, negotiations, and closing expansion opportunities.
Build relationships across customer organizations, expanding beyond your primary contacts to understand different teams, workflows, and business needs.
Anticipate risks, address challenges directly, and develop strategies to strengthen long-term customer relationships.

Understand Problems and Build Solutions

Develop a deep understanding of how your customers operate, including their processes, systems, challenges, and opportunities for improvement.
Go beyond what customers initially ask for to uncover the underlying problems they're trying to solve.
Use AI tools, low-code development, and vibe coding to experiment with ideas, build prototypes, and explore solutions to customer challenges.
Be willing to get hands-on with unfamiliar tools and technologies, even when the solution isn't immediately obvious.
Work with Product, Engineering, Launch, and Support to turn customer needs into practical solutions.
Help customers imagine new ways of working rather than limiting conversations to how they use Fulcrum today.
Exercise judgment about what you can solve independently, when to involve others, and how to balance customer value with commercial opportunities.

Continuously Improve How We Work

Maintain a clear understanding of account health, renewal timelines, expansion pipeline, and revenue forecasts.
Take ownership of opportunities from identification through execution rather than waiting for customers to request additional products or services.
Experiment with AI and automation to improve how you manage accounts, identify opportunities, and deliver customer value.
Share customer insights that help shape our products, commercial strategy, and overall customer experience.
Challenge existing processes and help build a better approach to account management as Fulcrum evolves.

Who You Are

Commercially driven. You enjoy selling, negotiating, and growing revenue. You understand that building great relationships and delivering customer value should translate into measurable business results.
Naturally curious. You want to understand how businesses work, ask thoughtful questions, and dig into problems rather than accepting surface-level answers.
A builder at heart. You enjoy creating things, experimenting with technology, and figuring out how to make ideas work. You don't need to be a software engineer, but you're excited to use AI and other tools to build solutions.
Industrious and self-directed. You don't wait for someone to assign you a project. You recognize opportunities, take initiative, and follow through.
A creative problem-solver. You're comfortable tackling unfamiliar challenges, testing ideas, and finding alternative paths when the obvious solution doesn't work.
Relationship-oriented. You build genuine trust, communicate directly, and can navigate conversations with everyone from shop-floor operators to company executives.
Comfortable with ambiguity. You can make progress without a perfectly defined process and are energized by a role that will continue to evolve.
Technically curious. You want to understand how AI, automation, integrations, and software can fundamentally change the way businesses operate.
Accountable. You take ownership of your customers' outcomes and your revenue goals, including when things get difficult.
Always learning. You seek feedback, develop new skills, and aren't attached to doing things a certain way just because they've worked before.

You also bring:

Experience in account management, customer expansion, consultative sales, or a related customer-facing commercial role.
Demonstrated success managing customer relationships and driving renewals, upsells, or expansion revenue.
Strong discovery, negotiation, and relationship management skills.
The ability to understand complex business workflows and translate customer needs into actionable solutions.
Experience using AI tools, automation, low-code platforms, or building software prototypes - or compelling evidence that you can quickly learn to do so.
Experience working with manufacturing, ERP, supply chain, or other operationally complex businesses is a plus.

What Success Looks Like

You consistently meet or exceed your renewal and expansion revenue goals.
Your customers see you as a trusted partner who understands their business, not just someone who manages their subscription.
You proactively uncover and close upsell and expansion opportunities that deliver meaningful customer value.
You can independently explore a customer problem, experiment with tools, and demonstrate a potential solution rather than always waiting for another team to build it.
You recognize when a customer needs an existing product, a new solution, or a different approach entirely.
You build strong relationships across customer organizations and create opportunities for long-term growth.
You maintain clear account plans, accurate revenue forecasts, and visibility into risks and opportunities.
You contribute to improving how Fulcrum serves and grows its existing customers.

Salary range & benefits

$90,000 – $135,000 USD/year + OTE + equity
401(k) matching after 90 days - immediate vesting
Health, dental, and vision benefits
Wellbeing benefits and perks
Unlimited vacation policy with required minimums
Cell phone & internet plan coverage

This role is open to candidates located in the U.S. and authorized to work here. We’re not able to offer visa sponsorship or consider international applicants at this time.

We're not here to make incremental improvements to the way things have always been done. We're here to rethink what's possible.

That takes people who are curious, ambitious, and excited to figure things out that haven't been figured out before.

If that sounds like you, we'd love to build with you.

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More about this job

Skills

Create solutions to problems
Customer relations
Manage accounts
Customer insight
Customer experience
Sales
Negotiation
ERP
Supply chain management

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