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Mechanical Engineer, Data Centers
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Downers Grove, IL
Typical base compensation for the Senior Mechanical Engineer role is between $95,000 and $125,000. Candidates with extensive experience may exceed this range. In addition to base salary,…
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Systems Engineer
Abacus Technology
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Abacus Technology is seeking a Systems Engineer to provide technical support for the Technical Advisory and Assistance Services (TAAS) program at Hanscom AFB. This is a full-time position.
Added just now
Sr. Systems Engineer
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Added 1 min ago
Senior Software Quality Engineer (Rest Assured or Karate)
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Network Engineer - Load Balancing
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This role will can be based in various offices on a hybrid basis · Must have good written and verbal communication skills and the ability to create clear technical documentation
Added 1 min ago
AT
Senior Network Engineer
Ascend Technologies
Remote, United States
- $100,000 USD / year
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Senior Wireless Network Engineer
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Sr. Network Engineer
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The Senior Network Engineer is responsible for the design, implementation, configuration, maintenance, troubleshooting, and operational support of PFFCU’s enterprise network infrastructure.…
Added 4 mins ago
Subsystem Technical Lead - Steering, Brakes and Chassis Electrical Integration
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…through vehicle launch, including presenting progress updates to management and senior leadership. Key performance indicators (KPIs), along with cost, weight, and investment (C/W/I)…
Added 5 mins ago
Process Engineer
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…technology-driven manufacturing capabilities, we're looking for a Process Engineer, Technology to join our Global Operations team in Raynham,…
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Applications Engineer Level II
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- $45 to $55 USD / hour
Must have public trust clearance
Added 6 mins ago
Field Engineer - PA L2 - (EE26138)
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Provide Technical Advisory Services (TAS) to coordinate installation and commissioning activities for assigned projects while meeting project schedules and performance criteria.
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Staff Software Engineer
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The Staff Engineer is a senior individual contributor within Guild’s IT Factory, the team that builds shared engineering tools, software components, and platform capabilities used by…
Added 7 mins ago
Assistant General Manager
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Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning…
Added 8 mins ago
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WATER AND WASTEWATER PROJECT ENGINEER MUNICIPAL INFRASTRUCTURE
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- $90,000 to $120,000 USD / year
FOXPE has an exciting opportunity for a Water and Wastewater Project Engineer to join our Nashville, Tennessee Team. The successful candidate will work on various water and wastewater…
Added 9 mins ago
Data Engineer I
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The Data Engineer I will be primarily responsible for support, management, transportation, and reporting of business data across multiple systems. This includes designing, building,…
Added 11 mins ago
Senior Lead Software Engineer - Container Platforms
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As a Senior Lead Software Engineer at JPMorganChase within the Container Platforms team, you are an integral part of an agile team that works to enhance, build, and deliver trusted…
Added 12 mins ago
Quality Systems Engineer
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Added 14 mins ago
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Full Stack DATA Engineer - Hybrid NYC
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Added 14 mins ago
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Principal Engineer
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Hiring for a Principal Materials Engineer in East Hartford!
Added 14 mins ago
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Senior Software Engineer
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- $133,000 to $160,000 USD / year
We are looking to add a Senior Software Engineer to our team. In this role you will develop, integrate, and maintain software supporting products and platforms. This role applies…
Added 14 mins ago
Senior Software Engineer
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We are looking to add a Senior Software Engineer to our team. In this role you will develop, integrate, and maintain software supporting products and platforms. This role applies…
Added 14 mins ago
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Senior Project Engineer
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We are looking to add a Senior Project Engineer to our team. In this role you will develop and coordinate engineering projects supporting complex products and platforms. This role…

Fujifilm

Sr Project Team Support Engineer

United States

Apply on uscareershub-fujifilm.icims.com About employer

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Job details

Apply by: Nov 13, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Position Overview

The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support for HCUS customers. Primarily supports TAC and MI Service with the management, execution, and administration of operational, billable, and more in-depth projects and support. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work, and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet customers’ needs, working outside of normal business hours and holidays is required.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Duties and Responsibilities:

Process and manage turn over to service Audits from various internal teams.
Manage and administrate MI service operational applications. Automate, Control, XTAM, SecureLink.
Manage back-end reporting process to assist in License Compliance.
Manage billable projects handled by the TAC.
Maintain and manage multiple SalesForce queues for assisting the overall TAC goals.
Work with Sales and other internal teams to provide the passing of profitable opportunities that come into TAC.
Assesses hardware, software and network related issues on customer systems and provides solutions for repairs by performing remote troubleshooting, diagnostic evaluations and routine inspections on medical imaging systems, equipment and components sold or serviced by the company.
Provide product module and/or sub-module specific advanced support, guidance and assistance to Customer Support Engineers and other staff.
Liaise with engineering development and support staff to analyze product malfunctions requiring engineering action, assists with escalations and delivers the results to other staff members.
Collaborate with other internal and external groups on solving complex technical issues and developing innovative solutions.
Effectively document problems and solutions into a product knowledge database.
Assists in developing troubleshooting guides, bulletins, software files and similar resources on existing products.
Learn and remain compliant with all regulatory and quality requirements.
Occasionally participates in customer site visits, as necessary.
Maintain an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances through continuous education.
Short notice and / or overnight travel, as required, to work on customer systems.
Works cross-functionally as required and handles other duties as assigned.
Maintain a high level of success with the teams Key Performance Indicators.
Customer Satisfaction-measured on individual satisfaction factors.
Availability to answer calls, call handling, communication, and documentation skills.
Timely support case closures.
Completion of assigned projects on schedule.
Completion of provided trainings.
Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures.
Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.

Preferred Skills:

Working knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server and Oracle.
Advanced knowledge of Synapse workflows and their implementations.
Advanced knowledge in Synapse application front end.
Advanced knowledge of medical informatics hardware (VMWare and Storage Solutions).
Experience with clinical data transfer protocols and interfaces (HL7 and DICOM).
Industry-specific certifications in relevant technical background (Microsoft, VMWare, Cisco certifications).
Security Certifications (Security + or the equivalent).

Qualifications:

Minimum of 7 years of industry related professional experience.
ConnectWise Certification for Automate.
Advanced working knowledge of current network technologies.
Ability to achieve results and meet goals in a fast-paced, team environment.
Superior communication and interpersonal skills, excellent phone manner.
Ability to make independent decisions based on interpretation of technology data and product knowledge.
Excellent organizational and multi-tasking skills.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

The ability to sit up 75-100% of applicable work time.
The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
The ability to stand, talk, and hear for 75% of applicable work time.
The ability to lift and carry up to ten pounds up to 20% of applicable work time.

Travel:

Occasional (up to 10%) travel may be required based on business need.

In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hcushr.department@fujifilm.com or (330) 425-1313).

Apply on uscareershub-fujifilm.icims.com About employer

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Jobs in the United States