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RH
Mental Health Associate
RWJBarnabas Health
Jersey CIty, NJ
- $27.54 USD / hour
At RWJBarnabas Health, Mental Health Associates become part of a purpose-driven environment where compassionate patient care, safety, teamwork, and clinical excellence come together to…
Added 1 min ago
Senior HSES Specialist
Lubrizol Corporation
Gastonia, NC
As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you.
Added 1 min ago
RF
Customer Service Associate
Royal Farms
Linthicum Heights, MD
- $15 to $19 USD / hour
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused…
Added 1 min ago
TC
Busser
The Cheesecake Factory
Glendale, CA
- $16.9 USD / hour
Flexible scheduling with full-time or part-time opportunities to fit your life
Added 3 mins ago
Manager, Construction Services (*Restricted)
Virginia Community Colleges
VA
Coordinate projects across campuses and stakeholder groups to avoid scope overlap, scheduling conflicts, and disruptions to College operations.
Added 4 mins ago
SA
Lube and Tire Technician
Sun Auto Tire and Service
Fulton, MO
- $16 to $19 USD / hour
Plaza Tire Service is part of the Sun Auto Network. Sun Auto Tire & Service is a growing family of trusted automotive service and tire brands united by one purpose: helping customers stay…
Added 4 mins ago
TU
Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Kissimmee, FL
- $18 to $20 USD / hour
Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer…
Added 4 mins ago
TU
Mobile Associate - Retail Sales
T-Mobile USA, Inc.
Fairfax, VA
- $19.5 to $20 USD / hour
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team…
Added 5 mins ago
FJ
PART TIME Deli Associate
Farmer Joes Market, LLC
Cape Coral, FL
- Part-time
…family! In this position, associates are accountable for being part of the overall success of the daily Deli department operations and working as a team all while creating an exceptional…
Added 5 mins ago
PT
Lube and Tire Technician
Plaza Tire Service
Fulton, MO
- $16 to $19 USD / hour
Plaza Tire Service is part of the Sun Auto Network. Sun Auto Tire & Service is a growing family of trusted automotive service and tire brands united by one purpose: helping customers stay…
Added 5 mins ago
UC
Reading Room Coordinator
UVA Community Health Candidate Experience
Gainesville, VA
- $19.04 to $25.3 USD / hour
The Reading Room Coordinator supports the daily operations of the Radiology Department by coordinating imaging records and facilitating access to prior and outside imaging examinations and…
Added 6 mins ago
WAN Engineer II
Abacus Technology
Sumter, SC
Abacus Technology is seeking a WAN Engineer to provide enterprise network support for the AFCENT Network Operations and Security Center (NOSC) at Shaw AFB as part of a 24/7/365 support…
Added 6 mins ago
IT Helpdesk Technician
OpenRoad
Remote, United States
…strong, organized, and enjoys mentoring others while keeping IT operations running…
Added 6 mins ago
RW
Account Representative - State Farm Agent Team Member
Randy Wagner - State Farm Agent
Cincinnati, OH
- $50,000 to $75,000 USD / year
…supportive work environment, and plenty of fun along the way. As part of our team of 6 seasoned professionals, you'll have the chance to engage with clients all over the state, helping them…
Added 7 mins ago
MM
Maintenance Specialist – Electrical, Controls & PLC
Manufacturing Maintenance Solutions (MMS)
Mossville, IL
- $20 to $35 USD / hour
…controls, PLCs, and automated equipment to support maintenance operations inside a Caterpillar facility in Mossville,…
Added 7 mins ago
M2
Technology Support Technician- (Full-Time), 12 months/yr.
Monroe 2-Orleans BOCES
Spencerport, NY
- $46,000 to $53,000 USD / year
- Full-time
(C) Successful completion of a recognized course in computer operations and repair such as training courses offered by the military, computer hardware vendors or consultants or any other…
Added 7 mins ago
US - PMO Lead
Resulting Limited
Austin, TX
We’re growing fast and looking for people who want to be part of our journey.
Added 7 mins ago
Urban Forester
University of South Carolina
SC
…Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system…
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Head of Preserve & Digital Service
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…Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system…
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Retail Manager - Firearms
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Leads firearm safe handling, safety, operations, and customer experience standards including line management and queuing within the firearms department.
Added 8 mins ago
PF
Front Desk Part-Time Associate
PLANET FITNESS
Albany, OR
- Part-time
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean,…
Added 8 mins ago
PF
Front Desk Part-Time Associate
PLANET FITNESS
Sherwood, OR
- Part-time
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean,…
Added 8 mins ago
PF
Overnight Front Desk Full-Time Associate
PLANET FITNESS
Portland, OR
- Full-time
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean,…
Added 8 mins ago
PF
Front Desk Part-Time Associate
PLANET FITNESS
Portland, OR
- Part-time
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean,…
Added 9 mins ago
Night Auditor $16.50 / hour
Homewood Suites by Hilton Pittsburgh Downtown
Pittsburgh, PA
…service while managing financial processes, supporting front desk operations, and maintaining a secure, well-run hotel…

FSS Technologies

Billing & Collections Associate

Ypsilanti, MI, United States

$20 to $25 USD / hour

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Job details

Pay: $20 to $25 USD / hour
Experience: 0–1 year of experience in billing, collections, customer service, or office administration.
Posting language: English
Posted: Nov 10, 2026

Original job description

FSS Technologies is hiring a Billing & Collections Associate to handle billing and collections work. You will manage customer accounts, resolve billing issues, and help the team hit its collection goals.

About FSS Technologies

FSS Technologies provides industry-leading fire alarm, fire sprinkler, and electronic security solutions, including video surveillance, access control, audio and video, intercom, and intrusion systems. Our mission is to protect lives and property, and we are growing every day. We want every team member to reach their personal, professional, and financial goals through the work we do together. Our core values guide how we work and who we hire: Excellence, Integrity, Accountability, Professionalism, Results Oriented, and Extreme Ownership.

Position Overview

The Billing and Collections Associate is an entry-level role designed to support the Finance Team in daily billing operations and collections activities. This position focuses on foundational tasks such as maintaining accurate records, assisting with customer outreach, and ensuring timely processing of payments and account updates. This role is ideal for individuals early in their career who are detail-oriented, eager to learn, and motivated to grow within the billing and collections field. You will work closely with senior team members and receive training on FSS Technologies’ processes, systems, and customer service standards.

Key Responsibilities

Assist with monitoring accounts to identify outstanding balances.
Make a high volume of outbound and inbound calls each day to follow up on past-due balances, answer customer questions, and send payment reminders by phone and email.
Process routine customer payments, refunds, and account adjustments.
Maintain up-to-date customer records, including contact information and payment status.
Assist in resolving basic billing discrepancies by gathering documentation or escalating to senior associates.
Generate standard reports on account status and collection efforts for management review.
Learn and apply FSS Technologies’ billing policies, procedures, and systems.

Qualifications

Education & Experience

0–1 year of experience in billing, collections, customer service, or office administration.
Internship or part-time experience in a financial or administrative environment is a plus.
Basic knowledge of MS Office (Excel, Word, Outlook).
Familiarity with databases or accounting systems is helpful but not required.
Strong attention to detail and organizational skills.
Clear written and verbal communication.
Ability to work in a team environment and follow instructions.
Positive attitude and willingness to learn.
High school diploma or equivalent required; associate degree in Business Administration or related field preferred.
Prior experience in billing, collections, or customer account management preferred.
Experience in a call center or other high-volume phone role is a plus.

Physical Demands and Work Environment

This position works in a professional office environment. The physical demands below are representative of those needed to perform the essential functions of this job. FSS will provide reasonable accommodations to qualified individuals with disabilities.

Sit at a desk and work on a computer for extended periods.
Communicate by phone, email, video call, and in person.
Occasionally lift and move files and supplies weighing up to 20 pounds.

What We Offer

Pay: The pay range for this position in Michigan is $20.00 to $25.00 per hour. Where you start in the range depends on your skills, experience, education, and certifications. Overtime is paid as required by law.
Benefits: Medical (PPO and HSA plans), dental, and vision insurance, 401(k), life insurance, paid time off, and paid holidays, subject to the terms and eligibility rules of each plan.

Equal Opportunity Employer

FSS Technologies is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other status protected by federal, state, or local law.

If you need a reasonable accommodation to apply for or perform this job, contact HR@fsstechnologies.com.

Offers are contingent on successful pre-employment screening after a conditional offer, which may include a background check, motor vehicle record review, and drug screen, as permitted by Michigan law and applicable local law. Employment with FSS Technologies is at will, which means either you or FSS may end the employment relationship at any time, with or without cause or notice. Nothing in this job description is a contract of employment.

This job description describes the general nature and level of work for this position. It is not a complete list of every duty, and duties may change based on business needs.

How to Apply

Email your resume to HR@fsstechnologies.com with “Billing & Collections Associate” and where you found this posting in the subject line.

Already an FSS Technologies candidate? Please connect directly with your recruiter about this opportunity.

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More about this job

Skills

Customer service
Documentation
Office administration
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Attention to detail
Organizational skills
Communication skills
Work as a team
Communicate by telephone

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