Jobs in the United States

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Added 1 min ago
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Professional Tool Sales Specialist - Seattle/Tacoma
Emerson
Remote, United States
- $85,000 to $95,000 USD / year
…demonstrate the RIDGID® and Greenlee® lines of professional tools and equipment. The ideal candidate will be based in Seattle or Tacoma Washington Reporting to the Regional Sales Manager,…
Added 5 mins ago
Manager Programs 3
Northrop Grumman
Baltimore, MD · Baltimore
Northrop Grumman Mission Systems (NGMS) Advanced Communication Apertures Operating Unit (ACA OU) has an opening for a Program Manager Level 3 onsite in Linthicum, MD. ACA OU is a rapidly…
Added 11 mins ago
Head of Channel Partnerships, COOL AI
the COOL company
Remote, United States
…continuously learning system. Instead of relying on fragmented tools and manual campaign management, COOL AI executes thousands of real-time micro-optimizations across search, social,…
Added 18 mins ago
Sales and Service Expert
24 Hour Fitness, INC.
Castro Valley, CA
…strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and…
Added 18 mins ago
Senior Manager, Supply Chain Process & Systems
Chipotle Mexican Grill
Newport Beach, CA
The Senior Manager, Supply Chain Process & Systems leads the design, governance, documentation, alignment, and continuous improvement of end-to-end Supply Chain processes (RFID experience…
Added 20 mins ago
Flight Sciences Integrator - Aeronautical Engineer
Northrop Grumman
San Diego, CA · Palmdale, CA · Manhattan Beach, CA · Redondo Beach, CA · El Segundo, CA
We at Aeronautics Systems are reshaping our Engineering organization to drive stronger execution and faster decision making, while equipping our teams with the processes, tools, and…
Added 20 mins ago
Quality Assurance/Quality Control Manager
Leidos
San Diego, CA
Leidos’ Undersea Systems Division is seeking a QA/QC Manager in San Diego, CA to join a fast-paced R&D engineering group. This role is a unique opportunity to drive innovation in underwater…
Added 20 mins ago
Engineer IV
General Atomics
San Diego, CA
…The successful candidate will report to the EE Design Team Manager and, alongside high-caliber colleagues, will be engaged in the engineering support and new development of high-power…
Added 20 mins ago
TC
xPL Design Manager
Turner Construction
Denver, CO
- $40,123 USD / year
Support consistent use of digital tools (e.g., BIM, Revit, and other advanced modeling technologies) to enhance design efficiency and collaboration.
Added 21 mins ago
Engineering Manager
ROW NYC
New York, NY
…hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving…
Added 29 mins ago
Senior Principal Engineer - Digital Engineering Lead
RTX
United States
The Advanced Effector Guidance Systems (AEGS) Department within Raytheon Hardware Engineering provides Electrical Systems Engineering to develop Electronic Systems solutions for products…
Added 29 mins ago
Principal Electrical Engineer - Digital Communication/Design Engineering
RTX
United States
The Advanced Effector Guidance Systems (AEGS) Department within Raytheon Hardware Engineering provides Electrical Systems Engineering to develop Electronic Systems solutions for products…
Added 31 mins ago
Context Engineering Experienced Manager, Digital Transformation & Innovation
BDO USA Experienced
Woodbridge, NJ · Grand Rapids, MI
The Context Engineering Experienced Manager serves as the senior context and knowledge lead for all DT&I product and process development, with primary emphasis on the knowledge, skill, and…
Added 35 mins ago
Partner Sales Business Development Manager
Cisco Systems, Inc.
Remote, United States
As a Partner Sales Business Development Manager, you will operate within a high-stakes, collaborative environment. You will serve as a key point of contact for external partners,…
Added 43 mins ago
Digital Experience and Growth Strategist
Franklin University
Columbus, OH
Independently execute appropriate web and digital solutions using content management systems, a working knowledge of HTML/CSS, browser tools, tags, tracking, APIs and integrations, while…
Added 57 mins ago
Customer Solutions Manager Intern, AWSI - 2027
Amazon
Seattle, WA
AWS Emerging Talent Program – Customer Solutions Manager intern.
Added 57 mins ago
Sr Staff Product Manager, Agent Resilience Platform
Cisco
Seattle, WA
…that improve how AI teams evaluate, secure, and optimize GenAI systems in production. Shape the future of enterprise AI by influencing product direction in a fast-paced, high-ownership…
Added 1 hour ago
ServiceNow Senior Scrum Master
Leidos
Scott Air Force Base, IL
The Digital Sector has a career opportunity for a Scrum Master supporting the Global Solutions Management – Operations II (GSM-O II) contract at DISA. This contract includes the Operations,…
Added 1 hour ago
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Diagnostic Radiologic Technologist (CT or MRI) Recruitment/Relocation Incentive and EDRP Authorized
Veterans Health Administration
Fort Worth, TX
- $79,955 to $103,948 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 1 hour ago
SE
Optical Associate, Non-Certified – Sam’s Club
Sam's East, Inc.
Katy, TX
- $19.5 to $27.5 USD / hour
…trifocal, occupational, and progressive lenses, using manual and digital systems. Performs frame adjustments and repairs and completes final inspection of eyewear prior to dispensing.…
Added 1 hour ago
SE
Optical Associate, Certified (ABO) – Sam’s Club
Sam's East, Inc.
Katy, TX
- $23 to $31 USD / hour
…trifocal, occupational, and progressive lenses, using manual and digital systems. Performs frame adjustments and repairs and completes final inspection of eyewear prior to dispensing.…
Added 1 hour ago
VH
Dentist
Veterans Health Administration
Prescott, AZ
- $250,000 to $315,000 USD / year
The VA Northern Arizona Healthcare System is one of the leading health care systems serving Veterans in the VA Desert Pacific Network. We're an innovative care center within the Veterans…
Added 1 hour ago
Case Manager, Registered Nurse (Remote, New York)
CVS Health
Remote, United States
As a case manager, you will coordinate and facilitate comprehensive care for individuals by assessing their needs, developing personalized care plans, and coordinating services across…
Added 1 hour ago
AE
Sr Software Engineer I - JavaScript - The Card Shop
American Express
New York, NY
- $123,000 to $215,250 USD / year
The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering…
Added 2 hours ago
VH
Diagnostic Radiologic Technologist (R)
Veterans Health Administration
Oklahoma City, OK
- $57,178 to $101,966 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…

FSG - Cybertek Corp.

Instructional Designer - Associate Manager

TULSA, OK, United States

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Job details

Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description:

About DXC DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. About the Team / Offering – Insurance Software & BPS DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day. About the Role The Instructional Designer plays a critical role in designing, developing, implementing, and continuously improving high-impact learning solutions that support contact center operations, client requirements, and employee performance objectives. You will partner closely with Operations, Quality Assurance, Workforce Management, Compliance, Subject Matter Experts (SMEs), and Training Leaders to create engaging learning experiences that improve new hire readiness, knowledge retention, productivity, customer experience, and business outcomes. In this role, you will apply a strong understanding of adult learning principles, instructional design methodologies, performance consulting, and contact center operations to transform complex business processes, client requirements, compliance standards, and operational procedures into engaging and measurable learning solutions. You will build blended learning solutions spanning instructor-led, virtual, and digital formats, while continuously measuring and refining curriculum effectiveness against key operational metrics. Essential Job Functions

Design end-to-end learning solutions for new hire training, product launches, refreshers, cross-skilling, compliance, and leadership development.
Build blended learning solutions including ILT, VILT, eLearning, microlearning, simulations, scenarios, assessments, and OJT.
Create facilitator and participant guides, storyboards, job aids, process maps, and interactive modules aligned to brand, quality, and compliance standards.
Conduct training needs analyses and use performance data to recommend and measure learning interventions.
Build and maintain content in the LMS using industry-standard authoring tools, leveraging AI-enabled learning technology.
Measure training effectiveness and ROI against operational metrics such as CSAT, QA, AHT, FCR, and time-to-proficiency, and refresh curriculum accordingly.
Partner with Operations, Quality Assurance, Workforce Management, Compliance, SMEs, and Training Leaders to align learning solutions with business needs.
Develop measurable learning solutions that translate complex business processes and compliance standards into effective training content.

Basic Qualifications

Bachelor's degree in Instructional Design, Education, Organizational Development, or a related field.
3–5+ years of instructional design experience.
2+ years of experience in contact center, customer service, BPO, or operations environments.
Experience with curriculum design using ADDIE or similar methodologies.
Strong digital and instructor-led development skills.
Excellent writing and content development skills, with the ability to manage multiple projects in a fast-paced environment.

Other Qualifications

Experience in regulated industries such as Financial Services, Insurance, or Healthcare, with FINRA/HIPAA/AML exposure.
ATD / CPTD / CPTM or other instructional design certification.
Experience with LMS and authoring platforms.
Experience with global delivery models, QA, and Workforce Management.
Experience with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, Vyond, or Copilot Studio.
Experience with contact center platforms such as Genesys, NICE, Five9, Salesforce, Zendesk, or Avaya.
Proficiency with productivity tools such as Microsoft 365, SharePoint, Teams, Power BI, and Power Automate.

Why DXC? / Life at DXC DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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