Jobs in the United States

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Added 3 mins ago
Relationship Banker I - Rockwall Branch
Regions
Rockwall, TX
…including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting…
Added 3 mins ago
Relationship Banker - Team Lead - West Tampa Hillsborough
Regions
Tampa, FL
…bankers and will oversee some branch activities in the Branch Manager’s absence. This role offers an exciting opportunity for candidates with retail or sales experience that are interested…
Added 3 mins ago
Software Engineer - Mainframe/COBOL
Regions
Hoover, AL · Charlotte, NC · Atlanta, GA
…including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation…
Added 3 mins ago
Loan Servicing Specialist- REO/Collections
Regions
Hattiesburg, MS
Resolves customer or associate inquiries as necessary and communicates when applicable
Added 6 mins ago
Healthcare Operations Manager
CenterWell
Raleigh, NC · Durham, NC · Goldsboro, NC · Rocky Mount, NC · Youngsville, NC
The Operations Manager is responsible for the day-to-day operational management of the in-home preventive care program. This role translates program requirements into reliable workflows,…
Added 6 mins ago
KC
Overdose Training and Community Engagement Consultant II
King County
Seattle, WA
- $47.01 to $59.59 USD / hour
Working closely with the Overdose Prevention and Response Training Manager, this position collaborates with public health staff, community organizations, and cross-sector partners to…
Added 7 mins ago
Product Review Engineer (Associate or Mid-Level)
Boeing Aerospace Operations
Jacksonville, FL
…range of experience levels including Product Review Engineers (Associate or Mid-Level) to join the Components Liaison Engineering Team located at the Boeing Jacksonville, Florida site. The…
Added 7 mins ago
Associate Director, Regulatory Affairs - In Vitro Diagnostics and Digital Health
Regeneron Pharmaceuticals, Inc (USA)
Remote, United States
Communicate critical program updates and regulatory risks to senior management.
Added 9 mins ago
Assistant Manager I
Family Dollar
Long Beach, CA
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 9 mins ago
TH
Acute Care RN-Medical Surgical Registered Nurse
Trinity Health
Silvis, IL
- $32.74 to $49.11 USD / hour
Coordinates implementation of plan of care with the Case Manager, Social Worker and other health care disciplines.
Added 9 mins ago
PACU RN-Post Anesthesia Care Unit Registered Nurse
Trinity Health
Davenport, IA
…and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects…
Added 10 mins ago
Manager Maintenance
CONA Services
Silver Spring, MD
The Maintenance Manager is responsible for all aspects of the Maintenance Department. This includes managing a program that ensures all assets including production equipment, support…
Added 10 mins ago
RN Care Manager, PCMH
Central Peninsula Hospital
Soldotna, AK
POSITION SUMMARY: The RN Care Manager, PCMH provides comprehensive, patient-centered nursing care management services to patients with complex medical and chronic health conditions across…
Added 10 mins ago
District Sales Manager - Bone Health - San Diego, CA
Amgen USA Inc.
CA
…serve patients, we are actively searching for a District Sales Manager to deliver on this commitment to…
Added 10 mins ago
District Sales Manager - Bone Health - Oklahoma City, OK
Amgen USA Inc.
OK
…serve patients, we are actively searching for a District Sales Manager to deliver on this commitment to…
Added 10 mins ago
BAI – Senior Manager, US Forecasting, Oncology
Amgen USA Inc.
CA · Deerfield, IL
…crucial for driving commercial success. As a Forecasting Senior Manager, you will contribute significantly to our inline brand strategy, executing and managing discussions with brand leads…
Added 11 mins ago
487-Retail Assistant Store Manager - FT - Moncks Corner
Palmetto Goodwill
SC
Assists the Store/Facility Manager in managing and operating a retail store, donation processing center
Added 13 mins ago
Home Health Physical Therapist
CenterWell Certified Healthcare Corp.
Christiansburg, VA
As a therapist at CenterWell Home Health, reporting to the Clinical Manager, you will help patients regain strength, mobility and independence, from the comfort of their homes. By…
Added 13 mins ago
Home Health Medical Social Worker
CenterWell Certified Healthcare Corp.
Hickory, NC
The Medical Social Worker, reporting to the Clinical Manager, participates in the interdisciplinary care provided to home health patients. You will function to evaluate and develop a plan…
Added 13 mins ago
Home Health Registered Nurse
CenterWell Certified Healthcare Corp.
Christiansburg, VA
As a CenterWell Home Health nurse, reporting to the Clinical Manager, you will provide personalized, one-on-one care that helps patients regain independence in the comfort of their homes.…
Added 13 mins ago
Healthcare Operations Manager
Capital Care Resources, LLC
Raleigh, NC · Durham, NC · Rocky Mount, NC · Goldsboro, NC · Youngsville, NC
The Operations Manager is responsible for the day-to-day operational management of the in-home preventive care program. This role translates program requirements into reliable workflows,…
Added 14 mins ago
Assistant Store Manager in Waiting - Banter by Piercing Pagoda - NYC and Hudson Valley New York Area
Zale Delaware, Inc.
Staten Island, NY
Training – Associate Training System, Management Training System, District Manager in Training, career development and more
Added 15 mins ago
TL
Guest Services Manager - Club Wyndham Waikiki Beach Walk
Travel Leisure Resort Development Inc
United States
- $75,000 to $80,000 USD / year
The Guest Services Manager will be responsible for all aspects of the Guest Services department using strong customer relations and leadership capabilities to make quick decisions and…
Added 15 mins ago
TL
Rooms Manager - Club Wyndham Waikiki Marina
Travel Leisure Resort Development Inc
United States
- $85,000 to $95,000 USD / year
The Rooms Manager is responsible for the daily operation of the resort Housekeeping and Maintenance departments. The scope of the responsibility will include but not be limited to the…
Added 17 mins ago
Public Benefit Supervisor
Ensemble RCM LLC
West Reading, PA
Maintains thorough working knowledge of relevant federal, state and county benefit program requirements and shares with staff as appropriate.

FSG - Cybertek Corp.

Instructional Designer - Associate Manager

TULSA, OK, United States

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Job details

Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description:

About DXC DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. About the Team / Offering – Insurance Software & BPS DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day. About the Role The Instructional Designer plays a critical role in designing, developing, implementing, and continuously improving high-impact learning solutions that support contact center operations, client requirements, and employee performance objectives. You will partner closely with Operations, Quality Assurance, Workforce Management, Compliance, Subject Matter Experts (SMEs), and Training Leaders to create engaging learning experiences that improve new hire readiness, knowledge retention, productivity, customer experience, and business outcomes. In this role, you will apply a strong understanding of adult learning principles, instructional design methodologies, performance consulting, and contact center operations to transform complex business processes, client requirements, compliance standards, and operational procedures into engaging and measurable learning solutions. You will build blended learning solutions spanning instructor-led, virtual, and digital formats, while continuously measuring and refining curriculum effectiveness against key operational metrics. Essential Job Functions

Design end-to-end learning solutions for new hire training, product launches, refreshers, cross-skilling, compliance, and leadership development.
Build blended learning solutions including ILT, VILT, eLearning, microlearning, simulations, scenarios, assessments, and OJT.
Create facilitator and participant guides, storyboards, job aids, process maps, and interactive modules aligned to brand, quality, and compliance standards.
Conduct training needs analyses and use performance data to recommend and measure learning interventions.
Build and maintain content in the LMS using industry-standard authoring tools, leveraging AI-enabled learning technology.
Measure training effectiveness and ROI against operational metrics such as CSAT, QA, AHT, FCR, and time-to-proficiency, and refresh curriculum accordingly.
Partner with Operations, Quality Assurance, Workforce Management, Compliance, SMEs, and Training Leaders to align learning solutions with business needs.
Develop measurable learning solutions that translate complex business processes and compliance standards into effective training content.

Basic Qualifications

Bachelor's degree in Instructional Design, Education, Organizational Development, or a related field.
3–5+ years of instructional design experience.
2+ years of experience in contact center, customer service, BPO, or operations environments.
Experience with curriculum design using ADDIE or similar methodologies.
Strong digital and instructor-led development skills.
Excellent writing and content development skills, with the ability to manage multiple projects in a fast-paced environment.

Other Qualifications

Experience in regulated industries such as Financial Services, Insurance, or Healthcare, with FINRA/HIPAA/AML exposure.
ATD / CPTD / CPTM or other instructional design certification.
Experience with LMS and authoring platforms.
Experience with global delivery models, QA, and Workforce Management.
Experience with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, Vyond, or Copilot Studio.
Experience with contact center platforms such as Genesys, NICE, Five9, Salesforce, Zendesk, or Avaya.
Proficiency with productivity tools such as Microsoft 365, SharePoint, Teams, Power BI, and Power Automate.

Why DXC? / Life at DXC DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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