Receiver

Description Reports to: General Manager

POSITION SUMMARY

The Receiver is responsible for supporting inventory accuracy, receiving operations, and serialized firearm compliance procedures across all store departments and locations. This role requires strong attention to detail, organizational consistency, and proficiency within inventory and point-of-sale systems to ensure inventory is received, documented, transferred, and maintained accurately. This position is responsible for entering purchase orders, receiving and inspecting merchandise, processing transfers, maintaining inventory records, and supporting the accurate handling of serialized firearms and related compliance documentation in accordance with ATF regulations and company procedures

PRIMARY ACCOUNTABILITIES

Achieves Results

• Accurately and efficiently utilize point-of-sale and inventory management systems.
• Enter all incoming inventory with accuracy and timeliness.
• Receive, acquire, and dispose of firearms and serialized items in compliance with ATF requirements and company procedures.
• Maintain organized inventory storage areas on the sales floor and in backstock locations.
• Monitor and maintain correct pricing on the sales floor and in the point-of-sale system.
• Maintain working knowledge of inventory processes, serialized item handling procedures, and applicable compliance requirements.
• Receive, process, package, and ship e-commerce orders as needed.
• Support inventory accuracy by maintaining organized records and documenting inventory movements appropriately.

Operational Excellence

• Follow established receiving procedures to ensure purchase orders, inventory transfers, and incoming merchandise are processed accurately and in a timely manner.
• Support operational efficiency by identifying inventory discrepancies, reporting inconsistencies, and assisting with process improvement opportunities as appropriate.
• Research and document inventory discrepancies thoroughly, using available resources to identify root causes and recommend solutions.
• Receive, unpack, inspect, and distribute all incoming merchandise to the appropriate department or storage location.
• Maintain accurate documentation and records for inventory transfers, serialized firearms, and inventory movement activity.
• Collaborate with Accounting, Purchasing, Compliance, Management, and other applicable departments to support inventory control and operational accuracy.
• Assist with maintaining accurate POS procedures and inventory handling practices as needed.
• Maintain clean, organized, and operationally effective receiving and storage areas.

Relationships

• Build and maintain collaborative, supportive relationships throughout the organization.
• Maintain positive and professional communication with vendors, suppliers, transfer clients, and internal team members as needed.
• Support internal departments by communicating inventory concerns, shipment discrepancies, transfer updates, and receiving issues in a timely and professional manner.

ESSENTIAL FUNCTIONS / KEY COMPETENCIES

• Strong working knowledge of POS systems, inventory management systems, and receiving processes.
• Ability to build purchase orders and inventory records for transfers and serialized firearms accurately.
• Ability to receive serialized items in compliance with ATF requirements and company procedures.
• Ability to process website and e-commerce orders within the appropriate inventory systems.
• Ability to receive and process manual and automatic purchase orders accurately.
• Ability to unpack, inspect, tag, and distribute incoming merchandise to the correct department or storage location.
• Ability to identify, document, and communicate shipment discrepancies accurately and professionally.
• Ability to maintain spreadsheets, transfer records, and inventory documentation with a high level of accuracy and organization.
• Strong organizational skills and attention to detail in a fast-paced operational environment.
• Ability to work collaboratively with Accounting, Purchasing, Compliance, Management, and other team members to support inventory accuracy and operational consistency.
• Ability to maintain confidentiality and compliance standards related to serialized firearm documentation and inventory records.

Requirements

Required

• High school diploma or GED required; some college coursework preferred.
• 1–3 years of retail, inventory, receiving, warehouse, logistics, or operational support experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and move throughout the retail and operational environment as required.
• Comfortable working around firearms with a strong commitment to compliance, safety, and inventory accuracy.

Preferred

• Prior experience in retail, customer service, or firearms sales
• Familiarity with federal and state firearm laws and regulations
• Experience with 4473 forms and firearms compliance procedures
• Knowledge of firearms, ammunition, and range operations

The following extends to all employees:

All employees are expected to stay current on product knowledge and trends within the market. Customer service is always a priority over tasks. This job description is a summary of typical functions of the position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. The responsibilities, tasks and duties of this position might differ from those outlined in the job description. Other duties may be assigned to meet the business or organization’s needs.

Frontier Justice is an equal opportunity employer committed to promoting a safe and respectful workplace for all team members and clients.