Lead Shipping & Receiving Clerk

SUMMARY

The Lead Shipping & Receiving Clerk is a hands-on, working lead role in our Logistics department. You’ll perform core shipping and receiving duties while also directing the team’s daily operations, assigning tasks, and training new and current employees to ensure work is completed correctly, efficiently, and on time. You’ll also serve as backup to the Logistics Manager, including covering inventory cycle counts and order-tracking meetings in the manager’s absence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Cycle counts – perform physical counts of inventory in stock to ensure accuracy in absence of manager.
• Printing job orders – print and prepare job orders for team.
• Kitting job orders – pull parts from inventory gathered into a tub (or kit) for the manufacturing floor for daily assemblies.
• Receiving materials – perform data entry of incoming purchase orders and verify incoming materials.
• Processing RMAs – process incoming returns.
• Staging sales orders – pull sales orders from inventory for daily shipments and stage them for Quality Control checks and verifications.
• Shipping – pack sales orders for daily shipments; knowledge of domestic and international shipping requirements.
• SOFT tool – keep track of sales orders and sit in on S.O.F.T. meetings in the manager’s absence.
• LPP tool – keep track of job orders and sit in on L.P.P. meetings in the manager’s absence.
• Creating ITNs – use the U.S. Customs and Border Protection website to process outgoing international shipments.
• Special customer order requirements.
• DRP process – return materials to vendors that need to be reworked.
• Miscellaneous issue/receipt of product – process items in and out of our systems.
• Lead/direct team – keep operations on the floor going, assign tasks to teammates, and serve as a backup to the manager.
• Training – train new hires and current employees on new and/or existing processes in the department.
• Any additional duties requested by management.

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED certificate.
• Ability to read and write fluent English.
• Good written and verbal communication.
• Attention to detail.
• Ability to use a computer to enter data and prepare reports.
• Ability to distinguish surface details and characteristics.
• Ability to perform repetitive and non-repetitive physical tasks.
• 2 years’ experience in a shipping and receiving environment.
• Self-motivated, detail-oriented, highly trainable, and responsible.
• Team player with a “do it right the first time” attitude.
• Solves routine problems independently and with a continuous improvement focus.
• Effective identification and use of resources and time.
• Good technical, analytical, and communication skills.

LANGUAGE SKILLS

Qualified candidates should be fluent in English. The applicant must be able to write routine reports and correspondence.

OTHER KNOWLEDGE, SKILLS, AND ABILITIES

Candidates must have a strong command of computer desktop tools such as MS Office (Excel, Word, PowerPoint, Outlook) to assist in completing essential duties. Effectively demonstrates strong written and verbal communication skills. Must have a willingness to constantly be learning. SyteLine experience is preferred but not required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the education, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PERFORMANCE ATTRIBUTES & COMPETENCIES

Leadership

• Vision & Strategic Thinking: Clear vision for the possible; thinks ahead about outcomes.
• Energy: Exhibits strong desire to achieve success.
• Problem-Solver: Objectively and logically recognizes and solves problems.

Interpersonal & Teamwork

• Team Player: Reaches out to overcome walls; overcomes “we-they” relationships; approachable and earns respect for focus on “company” interests.
• Communication: Speaks confidently and effectively in one-on-one, team, and public settings; writes clearly and concisely.
• Persuasive: Exhibits persuasiveness in changing situations and effectively finds win-win solutions.

Personal & Intellectual

• Integrity: Sets example; doesn’t ethically cut corners; earns trust and respect.
• Intelligence: A “quick study”; demonstrates the ability to absorb new information rapidly.
• Leading-Edge: Constantly looking for best practice benchmarks.

PHYSICAL DEMANDS

While performing the duties of this job, the person is occasionally required to stand, walk, sit, use hands to finger, reach with arms and hands, climb stairs, stoop, kneel, crouch, talk, or hear. The person must occasionally lift and/or move up to 30 lbs. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to see, hear, and understand speech, communicate, lift computer equipment, supplies, and materials, and use office equipment and computers. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions. The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.

WORK ENVIRONMENT

While performing the duties of this job, the person is exposed to weather conditions prevalent at the time and an air-conditioned and heated office. The noise level is occasionally high.

FreeFlight Systems & Flight Data Systems is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.