VP Operational Effectiveness & Systems

Find yourself in work that matters.

Experience Frasier.

What You Will Do

Frasier Living is seeking an exceptional leader to help shape how our organization operates today and grows in the future. This newly created executive role offers a unique opportunity to influence the systems, processes, governance structures, technology, and operating disciplines that enable a mission-driven senior living organization to deliver excellent service while preparing for continued growth and the integration of future Frasier Living communities.

Working closely with the CEO, CFO, executive leadership team, and leaders across the organization, this position evaluates organizational challenges, identifies root causes, and develops sustainable solutions that improve consistency, strengthen accountability, reduce unnecessary complexity, and support regulatory and operational excellence. As a trusted advisor and collaborative change leader, the Vice President brings people together to solve complex problems, translate strategy into action, and drive continuous improvement through effective policies, processes, systems, and operating practices.

This is an opportunity to leave a lasting organizational legacy by building the systems, structures, and operating disciplines that will support Frasier Living's mission, performance, and growth for years to come.

What You Will Earn

$180,000–$220,000 annually, with starting pay based on experience and qualifications, plus eligibility for an annual incentive bonus.

Standout Benefits & Workplace Wellbeing

We want team members to feel supported at work and beyond. Our benefits are designed to support your health, future, growth, and quality of life.

• Health coverage that goes further: Frasier covers more than 85% of health, dental, and vision premiums for full-time team members.
• Invest in your growth: Tuition reimbursement for full-time and part-time team members.
• Plan for your future: 401(k) with a 100% match on the first 5%.
• Time to recharge: Full-time team members accrue 18 days of PTO each year.
• Added peace of mind: Frasier pays 100% of disability and life insurance for full-time team members.
• Whole-person support: Free Employee Assistance Program with mental health, financial planning, legal, and wellness resources.
• On-site wellness: Free access to our wellness center, including an infinity pool and fitness equipment.
• Everyday perks: On-site cafés, team member lounge, free EcoPass, thrift shop, and discounted YMCA membership help make daily life easier.

What You Will Need:

• 10+ years of progressive leadership experience in operational effectiveness, process improvement, policy governance, compliance, healthcare administration, or related functions within a regulated environment.
• Experience in senior living, healthcare, long-term care, or another highly regulated service environment.
• Bachelor's degree required; advanced degree in business, healthcare administration, public administration, organizational leadership, or a related field preferred. Lean, Six Sigma, EAGLE, or CARF experience is highly desirable.
• Demonstrated success diagnosing complex organizational challenges, identifying root causes, and implementing sustainable solutions that improve performance, accountability, and consistency.
• Experience leading complex, cross-functional initiatives from assessment and design through implementation, measurement, adoption, and long-term sustainability.
• Experience designing and implementing organizational systems, governance structures, operating standards, and scalable processes that support organizational growth and operational excellence.
• Strong knowledge of process improvement, organizational effectiveness, policy governance, compliance, change management, and operational best practices.
• Proven ability to influence, facilitate change, and build alignment across diverse stakeholders.

You Will be a Great Fit:

• A systems thinker who naturally sees connections among people, processes, technology, and organizational outcomes, and enjoys solving complex organizational challenges.
• A relationship builder who quickly establishes trust, earns credibility, and brings people together around a shared purpose.
• Someone who brings structure to complexity and enjoys creating clarity, accountability, consistency, and sustainable ways of working.
• A change leader who can influence and engage others, building understanding, commitment, and adoption of new ideas and practices.
• Naturally curious and analytical, looking beyond symptoms to identify root causes, patterns, opportunities, and practical solutions.
• Comfortable challenging assumptions, asking thoughtful questions, and providing candid advice when the organization needs it.
• A collaborative partner who balances humility with confidence and helps others succeed without needing to own every decision.
• Energized by building organizations, improving how work gets done, and creating lasting impact through systems, processes, and operational excellence.

About Frasier

Frasier is a 5-star rated, nonprofit senior living community and a trusted part of Boulder since 1960. Set on a beautiful 20-acre campus with Flatirons views, Frasier offers a full continuum of care, from independent living to skilled nursing.

Our residents are active, engaged, and intellectually curious, and they value the team members who enrich daily life here. That sense of connection extends to our workplace, where team members are supported, encouraged to grow, and connected to work with real purpose.

Frasier is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable law.

Frasier maintains/offers a drug, alcohol, and smoke-free workplace. Employment is contingent upon successful completion of applicable background and drug screening. Frasier participates in E-Verify, which is a online verification system of the US Department of Homeland Security.

Applications are reviewed as received and accepted until the position is filled.