Archived listing. The details below describe a past opening.
Job Description and Duties The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113 Are you looking for a fast-paced and challenging position at the FTB that funds many important services to Californians? If so, Franchise Tax Board (FTB) is a great place to work because we also believe in leading with integrity, bringing our best, delivering excellence, contributing to community and becoming experts at what we do. The position functions as the Linux/Unix Server Engineering Section Manager, in the Technology Services Division's Infrastructure Services Bureau. The ITM1 has full management responsibility and serves in a management role under the general direction of the Assistant Bureau Director (ABD) and functions independently by planning, directing, coordinating and organizing the more difficult, critical, sensitive, technical, and highly specialized assignments and, reviewing implementation and conformance of IT programs with organizational policies and objectives. The Linux/Unix Server Engineering Section Manager, through subordinate specialists, directs the activities of staff supporting, technical direction who are tasked with the maintenance, and support of the enterprise, to include Enterprise Tax System’s (ETS) technical software stack, comprised of both custom software and various Commercial-Off-the-Shelf (COTS) software products installed on roughly 20 technical environments that support the SDLC. Linux/Unix Server Engineering Section provides supporting mission-critical 24x7x365 applications and services. This role also contributes to the evaluation and implementation of cloud technologies including managing both on premises and cloud based systems as part of the department’s infrastructure, ensuring continuity across physical, virtual, and cloud platforms Additional positions may become available (eRPA 2627-00080). Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement. Working Conditions
- Interviews will be conducted in person.
- This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.
- This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future. About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB’s mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB. Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at IT.Recruit@ftb.ca.gov. Please include the job control (JC) number and the position title in the subject line. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY MANAGER I Additional Documents
- Job Application Package Checklist
- Duty Statement Department Information Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.
Department Website:
http://www.ftb.ca.gov Special Requirements • The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify. CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. **IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”. We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.
- Strong supervisory and management skills to perform effectively in a complex environment with multiple competing priorities and demands
- Strong team leadership, staff development, interpersonal, problem solving and negotiation skills
- Expert knowledge of time management techniques to provide for efficient prioritization and completion of competing work assignments for self and subordinate staff
- Expert knowledge of supervisory and management principles, practices, and techniques to oversee the work activities of subordinate staff to ensure operations function effectively
- Managerial experience that demonstrates the ability to successfully apply organizational leadership, communicate clearly, facility decision-making, promote teamwork, and define and achieve success across multi-disciplinary stakeholder interests
- Experience developing and maintaining effective working relationships with executives, managers, and staff from diverse program areas that include representatives from all levels
- Experience planning, organizing, and managing multiple workloads
- Experience in managing all activities associated with the operations of complex large-scale IT services, emerging technology solutions, mission-critical systems, and platforms/environments
- Experience using MS Team Foundation Server (TFS)/Azure DevOps Server
- Experience working in highly complex environments that have competing priorities and demands
- Experience communicating effectively, orally, and in writing, analytical skills, including the ability to convey highly technical information in an understandable manner
- Demonstrated capacity to make critical and timely decisions on a variety of challenges in a fast-paced and changing environment
- Ability to exercise a high degree of initiative
- Ability to make decisions to resolve complex project issues
- Ability to analyze data and situations, reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions
- Ability to leads teams through organizational change
- Ability to work under pressure and ensure timely incident resolution and completion of projects
- Involvement in a diversity of activities, program areas, and/or positions that have provided you with a greater understanding and appreciation for the broader perspective of the department/enterprise
- Demonstrated performance encouraging positive relationships, creating high job satisfaction, encouraging success, showing understanding, and being trusting and supportive
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
In addition, Franchise Tax Board offers the following:
- Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities
- On site conveniences include: A variety of dining options Additional Application Instructions A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
- Completed employment information on the STD. 678, including the “From” and “To” dates, “Hours Per Week,” and “Duties Performed" fields for all jobs listed in the “Employment History” fields (resumes do not take the place of these fields on the STD. 678)
- All of the required documents listed in the “Required Application Package Documents” section
- The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
- A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. Examination Information To apply for the Information Technology Manager I position(s) as a list candidate, you must first take the online Information Technology Manager I exam.