Jobs in the United States

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Added 4 mins ago
Associate Testing Specialist
Aetna Medicaid Administrators
Remote, United States
Reports progress of problem resolution to management.
Added 4 mins ago
Owner Engagement Manager
Choice Hotels
North Bethesda, MD
…agendas and materials, coordinating logistics, and driving timely resolution of action…
Added 5 mins ago
Settlements Analyst I (Hybrid)
CareFirst
Baltimore, MD
…assistance to technical support staff and management in the resolution of issues that may impact timely client invoice/payment notification and/or client submission of funds to fulfill…
Added 7 mins ago
E
Customer Service Associate Specialist
Ensemble
Remote, United States
- $17 to $18.65 USD / hour
The Customer Service Associate Specialist handles the incoming calls from patients for Customer Service. Performs all customer service duties that occur with a focus on managing the…
Added 8 mins ago
Surgical First Assist Technologist Certified
SSM Health Care of Oklahoma, Inc.
United States
Demonstrates competence in delegation, problem solving, conflict resolution, and team building. Evaluates care given by team members and gives feedback. Maintains accountability for…
Added 12 mins ago
Purchasing Coordinator
White Lodging
Austin, TX
…accurate records of shrinkage and conduct root cause analysis for problem resolution and implement policies and procedures to eliminate…
Added 13 mins ago
CH
Director of Operations
Crescent Hotels
Scottsdale, AZ
- $90,000 to $100,000 USD / year
Implement and manage hotel’s daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and…
Added 13 mins ago
CH
Associate Testing Specialist
CVS Health
Work at Home, NC
- $17 to $25.65 USD / hour
Reports progress of problem resolution to management.
Added 19 mins ago
Charge Nurse ED Nights
Team Member Services
United States
Added 28 mins ago
J
Goods Receipt & Inventory Control Specialist
United States
- $29 USD / hour
Experience with root cause analysis and discrepancy resolution.
Added 32 mins ago
CO
Manager of Web and Digital Strategy
City of Tuscaloosa
Tuscaloosa, AL
- $81,737.21 to $108,461.18 USD / year
…and technical applications; provides technical support for problem…
Added 34 mins ago
Information Technology & Systems Administrator
Cygnus Manufacturing Company LLC
Saxonburg, PA
Provide on-site technical support, troubleshooting, and resolution of hardware, software, server, and network issues
Added 37 mins ago
SR Floor Supervisor
LOGISTICS INSIGHT CORP.
LINC-ANKENY, IA
Coordinate inbound and outbound flow; partner with other shifts for clean handoffs and quick issue resolution.
Added 49 mins ago
Revenue Auditor (8356)
Twenty-Nine Palms Band of Mission Indians
Coachella, CA
Reviews all offsetting variances that require investigation, research and problem solving based on approved policies and procedures.
Added 50 mins ago
Relationship Banker I - Orange Beach Blvd. Branch - Orange Beach AL
Regions Bank
Orange Beach, AL
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 50 mins ago
Compliance Administrator - Community Lending
Regions Bank
Birmingham, AL
Focuses on the resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines, or processes
Added 50 mins ago
Relationship Banker I - Hwy 280 Branch
Regions Bank
Phenix City, AL
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 50 mins ago
T
Sr. Mgr. IT Technical Project Management Sr Specialist
TIAA
Waltham, MA · Charlotte, NC · Iselin, NJ · Dallas, TX
- $147,000 to $176,000 USD / year
Communication, negotiation and conflict resolution skills;
Added 53 mins ago
GC
Capital/Sr. Capital Projects Manager
Guilford County
Greensboro, NC
- $40.95 to $51.18 USD / hour
…projects. Conducts feasibility studies, cost estimates, and resolution of technical problems associated with the…
Added 53 mins ago
WMS Support Analyst
Burlington GA Distribution, LLC
09103, DC
Strong research, analytical, and problem-solving skills with the ability to work independently at a high level on all phases of business process design and analysis
Added 54 mins ago
Jr. IPOC Specialist
Chenega Corporation
Springfield, VA
Walk customers through problem-solving processes.
Added 54 mins ago
Junior Helpdesk Specialist
Chenega Corporation
St Louis, MO
Walk customers through the problem-solving process.
Added 54 mins ago
Senior Supervisor of Back Office Fuel Accounting
Wawa Inc. (210515330)
United States
…deliverable quality, coordinating coverage, and ensuring timely resolution of operational…
Added 1 hour ago
Maintenance Technician
Fortune Brands
Las Vegas, NV
Issues effective and efficient resolution through communication, analytical, projected, and problem-solving skills.
Added 1 hour ago
EE
Electrical Support
Engineering Economics, Inc.
Atlanta, GA
- $81,000 to $114,000 USD / year
Participate in system testing across a range of conditions - full load, no load, and failure scenarios, tracking issues and corrective actions through resolution.

Franchise Location

Front Desk Manager

Doral, FL, United States

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Job details

Experience: Minimum of 2–3 years of experience in hotel Front Office operations, including at least 1 year in a supervisory or management role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Additional Information: This hotel is owned and operated by an independent franchisee, Doral Hotel Enterprises. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Aloft Miami Doral is seeking a highly motivated, experienced, and service-oriented Front Desk Manager to oversee daily Front Office operations, lead the Front Desk team, and ensure an exceptional guest experience in accordance with Marriott International's brand standards.

The Front Desk Manager will be responsible for maintaining efficient hotel operations, supervising and developing Front Office associates, managing guest relations, and ensuring consistent service quality. This position plays a critical role in improving guest satisfaction scores, maintaining operational excellence, and supporting the hotel's financial and performance objectives.

The ideal candidate is a hands-on leader with strong problem-solving abilities, excellent communication skills, and a proactive approach to guest service and team management. The Front Desk Manager must be capable of handling guest concerns, coordinating with other hotel departments, maintaining Marriott brand compliance, and creating a positive, accountable, and high-performing work environment.

This position requires strong attention to detail, the ability to work effectively in a fast-paced hospitality environment, and a commitment to delivering outstanding service while maximizing operational efficiency and guest satisfaction.

Job Requirements – Front Desk Manager

Minimum of 2–3 years of experience in hotel Front Office operations, including at least 1 year in a supervisory or management role.
Previous experience with Marriott International properties strongly preferred.
Knowledge of Marriott brand standards, guest satisfaction programs, and Marriott Bonvoy loyalty program.
Proficiency in hotel Property Management Systems (PMS), preferably FOSSE.
Strong leadership skills with the ability to supervise, train, motivate, and develop Front Desk associates.
Excellent customer service, communication, interpersonal, and conflict-resolution skills.
Proven ability to handle guest complaints, resolve operational challenges, and implement effective service recovery strategies.
Experience managing employee schedules, departmental labor costs, payroll, and overtime.
Understanding of Front Office financial procedures, including cash handling, billing, payment processing, and daily reconciliations.
Ability to monitor guest satisfaction scores, online reviews, and service performance indicators while implementing improvements.
Strong organizational skills, attention to detail, and ability to multitask in a fast-paced hotel environment.
Ability to coordinate effectively with Housekeeping, Engineering, Sales, and other hotel departments.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Excellent verbal and written communication skills in English; bilingual proficiency in English and Spanish preferred.
Ability to work independently, make sound operational decisions, and maintain professionalism under pressure.
Flexible availability to work weekends, holidays, evenings, and varying shifts based on hotel operational needs.
Ability to stand or walk for extended periods and perform essential Front Office duties with or without reasonable accommodation.
High school diploma or equivalent required; associate's or bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Competitive salary based on experience and qualifications. Health, dental, and vision insurance, subject to eligibility. Paid Time Off (PTO) and paid holidays. Marriott employee travel discounts at participating properties. Professional growth and career advancement opportunities. This company is an equal opportunity employer. frnch1

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