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Certified Medical Assistant (CMA) - Urgent Care - Glen Allen
Bon Secours Mercy Health
Glen Allen, VA
Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Added just now
Nurse Manager - Emergency Department - St. Elizabeth Youngstown Hospital
Bon Secours Mercy Health
Youngstown, OH
Manager Nursing – St. Elizabeth Youngstown Hospital
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Assistant Nurse Manager (RN) - Med Surg Renal Tele - St. Rita's Medical Center
Bon Secours Mercy Health
Lima, OH
Assists manager/director in planning and supervision of unit/department goals and objectives.
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Nurse Manager - Richmond Float Team Tier 2
Bon Secours Mercy Health
Richmond, VA
NRP Neonatal Resuscitation Program (preferred)
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Clinical Unit Leader - Intermediate 4S - St. Elizabeth Youngstown Hospital
Bon Secours Mercy Health
Youngstown, OH
…care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and…
Added just now
Licensed Practical Nurse (LPN) - FCC Internal Medicine Clinic
Bon Secours Mercy Health
Toledo, OH
Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or…
Added 1 min ago
Sourcing Program Manager - Work at Home
Bon Secours Mercy Health
Any city in Ohio, OH
The Strategic Sourcing Program Manager is a highly visible position with accountability at the Leadership level to develop and execute sourcing initiatives. This position will be…
Added 1 min ago
Certified Medical Assistant (CMA) - Medical Group Float Pool
Bon Secours Mercy Health
Richmond, VA
Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Added 1 min ago
Certified Medical Assistant (CMA) - Urgent Care - Winchester Gateway
Bon Secours Mercy Health
Winchester, VA
Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Added 1 min ago
Special Procedures and Cath Lab Technologist - Diagnostic Imaging - St. Joseph Warren Hospital
Bon Secours Mercy Health
Warren, OH
…standards and policies set forth by the Corporate responsibility program, including the duty to comply with applicable laws and regulations, and reporting to Manager (or Corporate…
Added 1 min ago
Certified Medical Assistant (CMA) - Detroit Ave. Urgent Care
Bon Secours Mercy Health
Toledo, OH
Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Added 1 min ago
Certified Medical Assistant (CMA) - Urgent Care - Occupational Health LIMA
Bon Secours Mercy Health
Lima, OH
Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Added 1 min ago
Cath Lab Technologist - St. Francis Downtown
Bon Secours Mercy Health
Greenville, SC
…standards and policies set forth by the Corporate responsibility program, including the duty to comply with applicable laws and regulations, and reporting to Manager (or Corporate…
Added 1 min ago
LPN, Clinical Supervisor - Crossridge Internal Medicine
Bon Secours Mercy Health
Glen Allen, VA
The Clinical Supervisor works in conjunction and collaborates with the Practice Manager to provide clinical and administrative managerial oversight and direction for clinical day-to-day…
Added 1 min ago
Trauma Registrar - Southside Regional Medical Center
Bon Secours Mercy Health
Petersburg, VA
Associate’s Degree in any field that includes two semesters of medical terminology and Anatomy/Physiology, or in medical records coding from an accredited program.
Added 1 min ago
Medical Office Assistant (MA) - Franklin Avenue Internal Medicine
Bon Secours Mercy Health
Toledo, OH
Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or…
Added 1 min ago
Registered Cardiac Sonographer - St. Vincent Medical Center
Bon Secours Mercy Health
Toledo, OH
13. Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or…
Added 1 min ago
Registered Cardiac Sonographer - St. Vincent Medical Center
Bon Secours Mercy Health
Toledo, OH
13. Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or…
Added 1 min ago
Laboratory Services Manager - St. Rita's Hospital - Lima
Bon Secours Mercy Health
Lima, OH
The Manager Lab manages all aspects of laboratory services for the clinical laboratory at designated sites. The Manager interacts with other hospital services to support coordination of…
Added 1 min ago
Certified Medical Assistant (CMA) - Urgent Care - Occupational Health - Work Well Health Center - PRN
Bon Secours Mercy Health
Greenville, SC
Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Added 1 min ago
Certified Medical Assistant (CMA) - Float Pool - PRN
Bon Secours Mercy Health
Greenville, SC
Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Added 2 mins ago
Certified Medical Assistant (CMA) - Urgent Care - Spartanburg - PRN
Bon Secours Mercy Health
Greenville, SC
Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
Added 2 mins ago
Certified Surgical Technician (CST) - Inpatient Surgery (OR) - St. Vincent Medical Center
Bon Secours Mercy Health
Toledo, OH
Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or…
Added 2 mins ago
Patient Service Coordinator - Children's Hospital ENT
Bon Secours Mercy Health
Toledo, OH
Adheres to the standards and policies of the Corporate Responsibility Program, -
Added 2 mins ago
Rad Tech - Special Procedures -- Anderson Hospital
Bon Secours Mercy Health
Cincinnati, OH
…standards and policies set forth by the Corporate responsibility program, including the duty to comply with applicable laws and regulations, and reporting to Manager (or Corporate…

Franchise Location

Front Desk Manager

Doral, FL, United States

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Job details

Experience: Minimum of 2–3 years of experience in hotel Front Office operations, including at least 1 year in a supervisory or management role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Additional Information: This hotel is owned and operated by an independent franchisee, Doral Hotel Enterprises. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Aloft Miami Doral is seeking a highly motivated, experienced, and service-oriented Front Desk Manager to oversee daily Front Office operations, lead the Front Desk team, and ensure an exceptional guest experience in accordance with Marriott International's brand standards.

The Front Desk Manager will be responsible for maintaining efficient hotel operations, supervising and developing Front Office associates, managing guest relations, and ensuring consistent service quality. This position plays a critical role in improving guest satisfaction scores, maintaining operational excellence, and supporting the hotel's financial and performance objectives.

The ideal candidate is a hands-on leader with strong problem-solving abilities, excellent communication skills, and a proactive approach to guest service and team management. The Front Desk Manager must be capable of handling guest concerns, coordinating with other hotel departments, maintaining Marriott brand compliance, and creating a positive, accountable, and high-performing work environment.

This position requires strong attention to detail, the ability to work effectively in a fast-paced hospitality environment, and a commitment to delivering outstanding service while maximizing operational efficiency and guest satisfaction.

Job Requirements – Front Desk Manager

Minimum of 2–3 years of experience in hotel Front Office operations, including at least 1 year in a supervisory or management role.
Previous experience with Marriott International properties strongly preferred.
Knowledge of Marriott brand standards, guest satisfaction programs, and Marriott Bonvoy loyalty program.
Proficiency in hotel Property Management Systems (PMS), preferably FOSSE.
Strong leadership skills with the ability to supervise, train, motivate, and develop Front Desk associates.
Excellent customer service, communication, interpersonal, and conflict-resolution skills.
Proven ability to handle guest complaints, resolve operational challenges, and implement effective service recovery strategies.
Experience managing employee schedules, departmental labor costs, payroll, and overtime.
Understanding of Front Office financial procedures, including cash handling, billing, payment processing, and daily reconciliations.
Ability to monitor guest satisfaction scores, online reviews, and service performance indicators while implementing improvements.
Strong organizational skills, attention to detail, and ability to multitask in a fast-paced hotel environment.
Ability to coordinate effectively with Housekeeping, Engineering, Sales, and other hotel departments.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Excellent verbal and written communication skills in English; bilingual proficiency in English and Spanish preferred.
Ability to work independently, make sound operational decisions, and maintain professionalism under pressure.
Flexible availability to work weekends, holidays, evenings, and varying shifts based on hotel operational needs.
Ability to stand or walk for extended periods and perform essential Front Office duties with or without reasonable accommodation.
High school diploma or equivalent required; associate's or bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

Competitive salary based on experience and qualifications. Health, dental, and vision insurance, subject to eligibility. Paid Time Off (PTO) and paid holidays. Marriott employee travel discounts at participating properties. Professional growth and career advancement opportunities. This company is an equal opportunity employer. frnch1

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