Document Control Specialist

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Document Control Specialist to administer controlled-document and records-management processes and maintain accurate revision control, approval workflows, and audit-ready records. Once a part of the team, you will be responsible for a wide variety of tasks within the Training and Development Department in a manufacturing environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Document Control Specialist will coordinate document creation, approval, release, retention, and obsolete-document controls while supporting users across manufacturing and support departments and assist the Training and Development Department as needed.

Responsibilities

• Administer Agile or the designated system, maintaining document numbers, categories, metadata, naming conventions, templates, repositories, revisions, owners, status, approvals, and effective dates under approved standards.
• Review new and revised document packages for complete forms, change descriptions, source files, affected items, reviewers, approvers, training impacts, and implementation details. Check templates, formatting, required fields, revisions, references, and legibility before routing.
• Configure and monitor approval workflows, follow up with authors and reviewers, and release documents only after required approvals; maintain all mandated controls.
• Process Engineering Change Orders, temporary instructions, forms, records, and other controlled changes per procedure. Preserve revision and approval history, effective dates, superseded status, related links, implementation records, and retention requirements.
• Coordinate controlled distribution, point-of-use access, and obsolete-copy removal, archival, or replacement. Give Compliance Coordinators current references and instructions for floor checks and retrieval; resolve reported discrepancies while retaining document-release control.
• Coordinate periodic reviews, notifications, responses, ownership updates, and overdue escalation. Monitor backlog, routing age, approvals, reviews, obsolete-document activity, system issues, and program metrics.
• Maintain control procedures, templates, work instructions, job aids, user guidance, and system standards. Support authorized Engineering, Quality, Operations, Training, EHS, Maintenance, IT, and other users with retrieval, routing, status, and access; train authors, reviewers, approvers, and users.
• Provide complete, current, traceable document and approval records for internal, customer, certification, and regulatory audits.
• Improve repositories, migrations, taxonomy, access controls, and data quality through cleanup and improvement projects.
• Protect confidential, customer-controlled, export-controlled, and restricted information under applicable access and retention requirements.
• Other duties as assigned.

Qualifications

• Associate degree in Business, Quality, Information Management, Technical Communication, Manufacturing, or a related field is preferred; equivalent relevant experience may be considered.
• Two or more years of document control, records management, quality systems, engineering administration, manufacturing administration, or related experience is preferred. Experience with Agile PLM, an electronic document management system, QMS, ERP, or similar workflow platform is strongly preferred. Experience supporting audits, controlled records, engineering changes, or regulated documentation is a plus.
• Strong attention to detail and ability to identify missing, inconsistent, incomplete, or incorrectly formatted information.
• Working knowledge of document control, revision control, approval routing, change control, records retention, and obsolete-document management.
• Proficiency with Microsoft Office and electronic document, PLM, QMS, or records-management systems; experience with Agile is strongly preferred.
• Excellent organization, prioritization, follow-up, data-entry, and recordkeeping skills.
• Ability to manage a high volume of documents and competing deadlines without sacrificing accuracy.
• Strong written, verbal, customer-service, and cross-functional communication skills.
• Ability to explain and enforce document-control requirements consistently and professionally.
• Ability to handle confidential or restricted information appropriately.
• Experience with manufacturing, engineering, quality, or regulated documentation is preferred.

Reasons you should work for us:

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.