Popeyes Assistant Manager

The Assistant Manager balances the role of being a servant leader delivering exceptional performance. They also understand the importance of providing an engaging environment for restaurant teams and the guest, while focusing on the operations of the restaurant. Popeyes Assistant Managers invest their time in developing servant leaders, creating memorable experiences and administrative activities. Essential Responsibilities Develop Servant Leaders Puts your people and restaurant first not yourselfModels Servant Leadership by putting the people and restaurant firstWelcomes new team members and provides them with the training needed to do their jobLeads inspiring team huddles that motivate and inform the teamEnsures team members experience ongoing training and developmentBuilds the capability of the shift supervisors and prepares them for their next levelConsistently thanks the team and celebrates success Create Memorable Experiences Creates a service experience so good the guest can't wait to come back to Popeyes Actively coach Service Basics -train, observe, provide feedback and celebrateMonitors Speed of Service to ensure delivery of guest expectationsEnsures the restaurant is welcoming and cleanEnsures product quality and that all operations standards are metPartners with the Restaurant General Manager and team to evaluate and improve guest metrics and feedback. Implements action plan to address guests' needs Administration Maintains the balance between providing a high quality employee and guest experience, and achieving financial goalsReviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be metEnsures accuracy of daily numbers, cash handling and HACCP LogsReviews inventory efficiencies to create product ordersEvaluates and implements cost controlsMonitors people charts and production planning and makes necessary adjustmentsCreates and monitors schedule and manages new team member on-boarding processImplements action plans to address employee needs and Operational Assessments

Required Knowledge, Skills and Abilities:

Excellent guest service skills requiredAbility to work in a fast paced environmentAbility to communicate effectively with guests and team membersAbility to resolves issues in compliance with Popeyes standardsAvailable to work all shifts; open, close, weekends and holidaysEducation and Experience:Must have high school diploma or equivalentMinimum of 1-2 years supervisory experiencePhysical DemandsMust be able to lift up to 70 pounds of force frequently to move objectsAbility to carry products/boxes and miscellaneous weighing no more than 70 pounds.Consistently handles product preparation.Ability to kneel to utilize proper lifting procedures and to open safe.Consistently lifts for product preparation, stocking and inventory.