Archived listing. The details below describe a past opening.
This position works directly with Install shop customers, preparing estimates and work orders for all Install department jobs.
Main Duties and Responsibilities:
Takes orders for parts installations from customers, providing excellent customer service. Prepares estimated, quotes, parts lists, and work orders for each customer job. Creates new customer accounts as required, inputting into computer with order numbers, customer information, tax information, and discounts. Orders parts from warehouse or outside vendors as needed, to complete customer orders, creating purchase orders when necessary. Manages parts inventories as needed. Collects deposits/payments, and invoices customer for completed work orders. Performs other duties as assigned.
Job Requirements:
High school diploma, or GED equivalent needed. Previous customer service experience needed, with strong interpersonal communication, problem solving, and organizational skills needed. Must maintain a positive attitude, with a customer service focus in a fast-paced work environment. Should possess ability to multi-task, manage time effectively, and prioritize tasks. Should be detail-oriented, focused, driven, and a self-starter. Must have willingness to learn products sold, customer service, policies, procedures, and about the trucking industry as a whole in order to meet customer needs.
Shift:
Mon-Fri, Day Shift
Benefits:
Medical, dental, and vision insurances 401k plan, with 4% employer matching upon meeting eligibility
requirements
Employer paid life insurance Voluntary benefits-Supplemental life, cancer, accident, etc. PTO, 6 Paid Holidays
Working Conditions:
Job will include periods of standing, walking, reaching, stooping/kneeling, and bending. Position mainly will be sitting on raised chair behind a counter. Stair climbing and walking on uneven surfaces will also be present. Subject to heat/cold conditions when in the shop. Moderate use of hands and arms will be needed for computer data entry, and eye strain could occur due to prolonged computer screen use.