Learning Development Specialist

Foundation Software LLC

Since 1985, Foundation Software has been a leading provider of software and services built specifically for the construction industry. Our integrated solutions support contractors throughout the entire project lifecycle, from estimating and job cost accounting to project management, HR, time tracking, and payroll processing.

With more than 600 team members and offices across the United States, we combine industry expertise, technology, and exceptional service to help our customers work more efficiently and successfully. At Foundation Software, employees have the opportunity to contribute to meaningful solutions while learning and growing as part of a collaborative team.

Position Summary

Foundation Software, a rapidly growing, national provider of construction software and services, seeks a highly skilled, experienced Learning Development Specialist to join our growing education team. While the candidate will work within the operations team, they will interact with the company wide as they work to guide the look and feel of training content for Foundation's Suite of products.

The Learning Development Specialist is responsible for designing, developing, and delivering engaging training content and materials that enhance the skills and knowledge of our team members and customers. This role involves collaborating with subject matter experts to create instructional resources, facilitate training sessions, and evaluate the effectiveness of training programs. The ideal candidate will have a strong background in content development, instructional design, and training facilitation, with a passion for continuous learning and development.

Essential Functions and Responsibilities

• Develop and implement comprehensive training programs that align with organizational goals and employee development needs.
• Maintain company-wide standards to ensure consistency in courses built, content consistency and writing and formatting standards.
• Create high-quality instructional materials, including manuals, e-learning modules, and multimedia content.
• Conduct needs assessments to identify skill gaps and tailor training solutions accordingly.
• Collaborate with subject matter experts to ensure content accuracy and relevance.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, adjusting as necessary.
• Maintain up-to-date knowledge of industry trends and best practices in training and development.
• Provide ongoing support and resources to employees post-training to reinforce learning.
• Assist in the development of onboarding materials for new hires.
• Ownership of department SharePoint which includes organization, maintenance and continuous improvement of the site.
• Must continue your education with the Software, new modules, and any industry factors required to perform the job accordingly.
• Notify the Manager or a Supervisor of any escalated issues that need to be addressed.
• Project a positive, cooperative image as a representative of the company helping associates, clients and other third parties whenever possible
• Ensure materials developed are aligned with brand guidelines defined by Marketing

Required Skills and Experience

• Bachelor's degree in Education, Human Resources, Communications, or a related field.
• 3+ years' experience in a content/training development role
• Proven experience in instructional design, content creation, and training facilitation.
• Excellent communication and presentation skills, with the ability to engage and motivate diverse audiences.
• In depth experience with e-learning authoring tools and Learning Management Systems (LMS)
• Experience with Microsoft SharePoint administrative functions, including site management, content organization, document libraries, permissions and ongoing maintenance.
• Experience creating how-to guides and instructional materials for various platforms.
• Familiarity with video content creation using tools such as Camtasia or similar software.
• Demonstrated proficiency in resizing, formatting and optimizing images to ensure proper display and compatibility within the LMS platform.
• Strong critical thinking skills, with the ability to evaluate existing processes, identify challenges and opportunities, develop proposals and create strategies that support the company goals.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Ability to work collaboratively in a team-oriented environment.
• Creative problem-solving skills and a proactive approach to continuous improvement.
• Familiarity with performance evaluation methods and training assessment techniques
• Highly motivated with the ability to take initiative, work independently and thrive in a fast-paced environment.
• Basic computer and keyboarding skills, and the ability to navigate through a Microsoft Windows application.
• The employee must have a valid driver's license and a driving record acceptable to the Company's insurance company.

Working at Foundation

What's great about working for Foundation? Plenty! We have a fun, casual and hard-working culture that invests in our employees, promotes creativity and delivers on our reputation. Our campus features a top-notch workout facility, fitness classes and free personal training, a game room complete with both video, table and traditional games, a full kitchen, and free coffee, soft drinks and snacks. Other employee perks include tickets to Cleveland sporting events, wellness incentives, free membership to our local rec center and various employee-appreciation events throughout the year. Benefits include medical, prescription, dental, vision, life insurance, LT disability, generous paid vacation, paid holidays, 401(k) with match and tuition reimbursement.

Foundation is a 21-time winner of NorthCoast 99 award, a multi-year winner of The Plain Dealer's "Top Workplaces".

Come and talk to us about your future at Foundation!

Foundation Software is an Equal Opportunity Employer.