Jobs in the United States

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Added 1 min ago
Manufacturing Quality Liaison I
International Motors, LLC
Huntsville, AL
Collaborates with engineering on new solutions and new product introductions.
Added 1 min ago
IG
Program Manager - Defense Programs
Insight Global
Mukilteo, WA
- $140,000 to $180,000 USD / year
5+ years of experience supporting or managing aerospace, defense, advanced manufacturing, or similarly complex technical programs.
Added 1 min ago
Mission Analysis and Modeling Engineer
The Aerospace Corporation
Chantilly, VA
…Modeling Engineer (Project Engineer/Sr. Project Engineer – Systems Engineering – Modeling and Simulation Engineering) to work in a fast-pace, Government program office responsible for…
Added 1 min ago
Transportation Engineer
GPAC
Downers Grove, IL
Support project managers with project schedules, budgets, technical proposals, and client coordination.
Added 1 min ago
Q
ASIC Project Engineer - 1101
Quantinuum
US Broomfield, CO
- $137,000 to $184,000 USD / year
Bachelor's degree in Engineering, Physics, Business, Supply Chain, Program Management, or a related technical field.
Added 1 min ago
For Career Opportunities with CMU Medical Education Partners (CMEP), please read the following:
Central Michigan University
Mount Pleasant, MI
…effective service delivery. Performs hands-on administrative and technical duties as needed to support departmental operations and continuity of…
Added 1 min ago
Senior Commercial Counsel
Fivetran
Oakland, CA
…in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become…
Added 1 min ago
Senior Commercial Counsel
Fivetran
Denver, CO
…in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become…
Added 1 min ago
Senior Commercial Counsel
Fivetran
NY
…in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become…
Added 1 min ago
UG
EHR Advisory Services Consultant, Consultant Development Program - Eden Prairie, MN
UnitedHealth Group
Eden Prairie, MN
- $72,800 to $130,000 USD / year
Execute technical configuration, testing, optimization efforts, and upgrades within the EHR to support client workflow needs
Added 1 min ago
Inserter Operator I - 2nd shift
Data Analysis Inc.
Monroe - Plant, NC
…Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From…
Added 1 min ago
Mail Specialist - USPS/Postal Clerk
Data Analysis Inc.
Monroe - Plant, NC
…Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From…
Added 2 mins ago
Technical Maintenance Operator
Reckitt
Belle Mead, NJ
As a Technical Operator you will be responsible for maintaining, operating and improving equipment to meet key operational targets in safety, quality, productivity, cost and delivery. For…
Added 2 mins ago
Senior Project Manager
F.H. Paschen
Atlanta, GA
Develop strategy for sustaining office and to support planned growth.
Added 2 mins ago
Estimator
F.H. Paschen
McLean, VA
Provide technical support to personnel preparing discipline estimates for assigned bids.
Added 2 mins ago
Senior Network and Cybersecurity Engineer
FuelCell Energy
Danbury, CT
This is a hands-on, highly technical role that blends network engineering and cybersecurity. The Senior Network and Cybersecurity Engineer will design, secure, and support our network…
Added 2 mins ago
Military Planning Project Manager
HDR
Colorado Springs, CO · Philadelphia, PA · San Francisco, CA · Charlotte, NC · Glen Allen, VA · Virginia Beach, VA · Newport News, VA · Vienna, VA · Folsom, CA · Jacksonville, FL · Chicago, IL · Minneapolis, MN · Seattle, WA · Ann Arbor, MI · Tampa, FL · Washington, DC · San Diego, CA · Pensacola, FL · Arlington, VA · MI · Alexandria, VA
Manage teams of military planners, analysts, production coordinators, editors, GIS / CAD specialists, and other engineering and architectural disciplines as required.
Added 3 mins ago
GDI Solutions Senior Director
Oracle
Reston, VA
…RFx’s and existing consulting engagements. You will provide technical direction, develop talent, and oversee solution quality across the Federal portfolio, partnering with sales, proposal,…
Added 3 mins ago
Technical Manager Cable R&D
Lightera
Carrollton, GA
Working collaboratively with R&D, Product Management, Manufacturing, Quality, and other cross-functional teams, the Technical Manager will oversee engineering activities from concept…
Added 3 mins ago
Senior Research Associate (Farm Manager) (0097687T, CTAHR/CARES Kona)
University of Hawaii
Kealakekua, HI
Hire, supervise, schedule, train, and evaluate research support staff, research associates, and technical support staff.
Added 4 mins ago
Senior CBTC Railway Signaling System Engineer
Mitsubishi Electric Power Products, Inc.
Freedom, PA
Mitsubishi Electric Power Products, Inc. (MEPPI) is seeking a Senior CBTC Railway Signaling System Engineer to support the design, integration, testing, and deployment of Communication…
Added 4 mins ago
Physics & Engineering Lab Assistant
BCCC Bucks County Community College
Newtown, PA
Apply technical knowledge and experience to support the day-to-day operations of the Engineering and Physics Lab Laboratories and accompanying labs, under the supervision of the Program…
Added 5 mins ago
NW Deployment Planner II, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
The Network Deployment Planner will work closely with infrastructure supply chain & procurement, network engineering and technical program managers to plan and deliver customer capacity to…
Added 5 mins ago
Sourcing Engineer
United States
…cost and quality. You will work closely with teams across R&D, engineering, quality, and operations to match supplier capabilities with technical and business needs. The ideal candidate has…
Added 5 mins ago
Distribution Designer - Wisconsin
Atwell, LLC
WI
Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land…

Forward

Implementation Manager

Dallas, TX, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

The Implementation Manager serves as the primary owner of customer onboarding and implementation activities for new business. They ensure a seamless transition from Sales to Operations by translating customer requirements into scalable operational, systems, and compliance solutions. Acting as the central coordinator across internal teams and external stakeholders, they drive implementation readiness, manage project timelines, and proactively resolve risks before go-live. They play a critical role in establishing successful long-term customer relationships and operational execution. Working closely with Sales, Operations, IT, Finance, and customers, they ensure commitments made during the sales process are accurately implemented and supported.

Responsibilities

Own end-to-end implementation strategy and execution for new domestic and international freight forwarding customers from kickoff through handoff.
Serve as the primary point of contact between Sales, Operations, IT, Finance, customers, and external partners throughout implementation.
Gather, assess, and document customer requirements and operational needs, translating them into detailed plans, milestones, risk assessments, etc.
Lead cross-functional implementation meetings to ensure alignment on scope, timelines, deliverables, and go-live expectations.
Coordinate implementation of international forwarding processes, including customs, trade compliance, documentation requirements, and multi-country stakeholder engagement.
Monitor project progress and proactively identify, mitigate, and resolve implementation risks, roadblocks, and scope gaps.
Validate readiness prior to go-live by ensuring processes, systems, reporting, integrations, compliance requirements, and stakeholder expectations are aligned.

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Develop working knowledge of transportation management systems (TMS), and EDI/API integration capabilities to support customer onboarding requirements.
Partner with internal teams to review post-implementation performance, profitability, customer experience metrics, and realization outcomes.
Facilitate corrective action planning when post-launch results indicate gaps between expectations, execution, and/or commercial commitments.
Serve as a trusted advisor to customers during onboarding, delivering a positive implementation experience and establishing a foundation for long-term partnership.
Identify opportunities to improve implementation processes, tools, documentation, and scalability across the organization.
All other duties as assigned to meet evolving business needs.

Qualifications

Education: Bachelor's degree in Supply Chain Management, Logistics, Business, Industrial Engineering, or a related field; equivalent combination of education and experience may be considered.
Certification/Licensure: Project Management Professional (PMP) certification or related project management credentials preferred.
Experience: Five (5) or more years of experience in freight forwarding, logistics, transportation operations, account management, or a related industry with exposure to international forwarding operations.
Working knowledge of freight forwarding operations, customs processes, transportation management systems, and customer onboarding activities.
Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
Demonstrated ability to assess operational impacts, drive issue resolution, and make informed decisions in dynamic environments with incomplete information.
Excellent written, verbal, presentation, and facilitation skills with the ability to influence stakeholders at all organizational levels.
Strong analytical and technical aptitude, including experience interpreting operational and financial performance metrics and evaluating systems capabilities.
Experience working with global teams and customers across multiple time zones preferred.
Bilingual proficiency in Spanish preferred.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Hybrid; must be comfortable commuting to/from and working onsite periodically, as well as traveling for related meeting/events.

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