Jobs in the United States

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Added 1 min ago
Inserter Operator I - 2nd shift
Data Analysis Inc.
Monroe - Plant, NC
…specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and…
Added 1 min ago
Mail Specialist - USPS/Postal Clerk
Data Analysis Inc.
Monroe - Plant, NC
…specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and…
Added 2 mins ago
Project Coordinator
F.H. Paschen
Tampa, FL
This is an entry-level position to assist Project Manager and Assistant Project Manager.
Added 2 mins ago
Assistant Project Manager
F.H. Paschen
Detroit, MI
This is an assistant managerial position that reports to the Project Manager and/or Sr. Project Manager for the Department.
Added 2 mins ago
Quality Control Manager
F.H. Paschen
Raleigh, NC
Report to the Senior Project Manager / Project Executive and perform oversight and implement project specific quality control plans and ensure project team members and subcontractors are…
Added 2 mins ago
Estimator
F.H. Paschen
McLean, VA
May review design options and recommend best solution based on cost, engineering quality, or availability of materials.
Added 2 mins ago
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Manager, Facilities & General Affairs
Hitachi Global
Hillsboro, OR
- $110,089 to $151,372 USD / year
POSITION TITLE: Manager, Facilities & General Affairs DIV/DEPARTMENT NAME: (HTA) Corporate CSR/GA
Added 2 mins ago
Military Planning Project Manager
HDR
Colorado Springs, CO · Philadelphia, PA · San Francisco, CA · Charlotte, NC · Glen Allen, VA · Virginia Beach, VA · Newport News, VA · Vienna, VA · Folsom, CA · Jacksonville, FL · Chicago, IL · Minneapolis, MN · Seattle, WA · Ann Arbor, MI · Tampa, FL · Washington, DC · San Diego, CA · Pensacola, FL · Arlington, VA · MI · Alexandria, VA
A Military Planning Project Manager is expected to manage multiple facilities planning projects from pursuit to cost proposal development through completion; to meet all milestones and keep…
Added 3 mins ago
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Performance Marketing Manager II, App Campaigns (UAC)
Uber
San Francisco, CA · New York City, NY
- $159,000 to $177,000 USD / year
We’re looking for a Performance Marketing Manager II to lead the strategy, execution, and optimization of Google App Campaigns (UAC) across Uber’s global businesses. This role will focus on…
Added 3 mins ago
Technical Manager Cable R&D
Lightera
Carrollton, GA
…Manufacturing, Quality, and other cross-functional teams, the Technical Manager will oversee engineering activities from concept through qualification and manufacturing implementation. The…
Added 3 mins ago
Senior Research Associate (Farm Manager) (0097687T, CTAHR/CARES Kona)
University of Hawaii
Kealakekua, HI
…Horticulture, Soil Science, Environmental Science, Agricultural Engineering, or related field and 4 year(s) of progressively responsible professional experience with responsibilities for…
Added 4 mins ago
NW Deployment Planner II, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
The Network Deployment Planner will work closely with infrastructure supply chain & procurement, network engineering and technical program managers to plan and deliver customer capacity to…
Added 4 mins ago
Sourcing Engineer
United States
…cost and quality. You will work closely with teams across R&D, engineering, quality, and operations to match supplier capabilities with technical and business needs. The ideal candidate has…
Added 4 mins ago
Distribution Designer - Wisconsin
Atwell, LLC
WI
Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land…
Added 4 mins ago
Distribution Designer - Wisconsin
Atwell, LLC
WI
Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land…
Added 5 mins ago
Americas Reseller Operations-Customer Support Account Manager
Apple
Austin, TX
…managing a critical customer account. You will identify and lead process & system improvement opportunities both internally within AMR Operations and in partnership with Sales and other…
Added 6 mins ago
SJ
Senior Mobile iOS Software Developer
St. Jude Children's Research Hospital, Inc.
Remote, United States
- $86,320 to $154,960 USD / year
…development best practices, mentor team members, and help promote engineering excellence across the mobile development…
Added 7 mins ago
Military Planning Project Manager
HDR
Colorado Springs, CO · Philadelphia, PA · San Francisco, CA · Charlotte, NC · Glen Allen, VA · Virginia Beach, VA · Newport News, VA · Vienna, VA · Folsom, CA · Jacksonville, FL · Chicago, IL · Minneapolis, MN · Seattle, WA · Ann Arbor, MI · Tampa, FL · Washington, DC · San Diego, CA · Pensacola, FL · Arlington, VA · MI · Alexandria, VA
A Military Planning Project Manager is expected to manage multiple facilities planning projects from pursuit to cost proposal development through completion; to meet all milestones and keep…
Added 8 mins ago
ES
Chemical Scale Up Tech
Element Solutions Inc
Piscataway, NJ
- $28.9 to $37.36 USD / hour
High school/vocational diploma or equivalent required; Associate degree in Chemical Engineering Technology, Chemistry, Biotechnology, Process Technology, or related field preferred…
Added 8 mins ago
R&D Project Manager
Industrial Electric Manufacturing
Remote, United States
The R&D Project Manager will lead projects from initiation through launch in a fast-paced, mass-production environment. This role supports high-priority strategic projects, providing…
Added 8 mins ago
Manufacturing Equipment Engineering Technician
L.L.Bean Inc.
Brunswick, ME
L.L. Bean is currently searching for a Manufacturing Equipment Engineering Technician to join the Brunswick Manufacturing team located in Brunswick, Maine.
Added 9 mins ago
Procurement Assistant Manager
LG Electronics
Clarksville, TN
The Bilingual ProcurementAssistant Manager will assist the Manager in leading the ProcurementTeam to ensure lowest delivered cost and highest quality through supply chain management…
Added 9 mins ago
S
Product Manager
Synergis
Atlanta, GA
- Up to $60 USD / hour
We are seeking an experienced Product Manager with a strong background in SAP Finance, master data management, and ERP transformation to support enterprise technology initiatives within a…
Added 11 mins ago
Implementation Manager
Forward
Dallas, TX
The Implementation Manager serves as the primary owner of customer onboarding and implementation activities for new business. They ensure a seamless transition from Sales to Operations by…
Added 11 mins ago
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Universal Television Entertainment Digital, Creative & Design Internships – Summer 2027
NBCUniversal
New York, NY
- $19 USD / week
Content Capture: Intern will support East Coast Photo Producers and Post-Production Manager, perform basic photo editing – reviewing photographer unit/episodic coverage and gallery fo

Forward

Implementation Manager

Dallas, TX, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

The Implementation Manager serves as the primary owner of customer onboarding and implementation activities for new business. They ensure a seamless transition from Sales to Operations by translating customer requirements into scalable operational, systems, and compliance solutions. Acting as the central coordinator across internal teams and external stakeholders, they drive implementation readiness, manage project timelines, and proactively resolve risks before go-live. They play a critical role in establishing successful long-term customer relationships and operational execution. Working closely with Sales, Operations, IT, Finance, and customers, they ensure commitments made during the sales process are accurately implemented and supported.

Responsibilities

Own end-to-end implementation strategy and execution for new domestic and international freight forwarding customers from kickoff through handoff.
Serve as the primary point of contact between Sales, Operations, IT, Finance, customers, and external partners throughout implementation.
Gather, assess, and document customer requirements and operational needs, translating them into detailed plans, milestones, risk assessments, etc.
Lead cross-functional implementation meetings to ensure alignment on scope, timelines, deliverables, and go-live expectations.
Coordinate implementation of international forwarding processes, including customs, trade compliance, documentation requirements, and multi-country stakeholder engagement.
Monitor project progress and proactively identify, mitigate, and resolve implementation risks, roadblocks, and scope gaps.
Validate readiness prior to go-live by ensuring processes, systems, reporting, integrations, compliance requirements, and stakeholder expectations are aligned.

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Develop working knowledge of transportation management systems (TMS), and EDI/API integration capabilities to support customer onboarding requirements.
Partner with internal teams to review post-implementation performance, profitability, customer experience metrics, and realization outcomes.
Facilitate corrective action planning when post-launch results indicate gaps between expectations, execution, and/or commercial commitments.
Serve as a trusted advisor to customers during onboarding, delivering a positive implementation experience and establishing a foundation for long-term partnership.
Identify opportunities to improve implementation processes, tools, documentation, and scalability across the organization.
All other duties as assigned to meet evolving business needs.

Qualifications

Education: Bachelor's degree in Supply Chain Management, Logistics, Business, Industrial Engineering, or a related field; equivalent combination of education and experience may be considered.
Certification/Licensure: Project Management Professional (PMP) certification or related project management credentials preferred.
Experience: Five (5) or more years of experience in freight forwarding, logistics, transportation operations, account management, or a related industry with exposure to international forwarding operations.
Working knowledge of freight forwarding operations, customs processes, transportation management systems, and customer onboarding activities.
Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
Demonstrated ability to assess operational impacts, drive issue resolution, and make informed decisions in dynamic environments with incomplete information.
Excellent written, verbal, presentation, and facilitation skills with the ability to influence stakeholders at all organizational levels.
Strong analytical and technical aptitude, including experience interpreting operational and financial performance metrics and evaluating systems capabilities.
Experience working with global teams and customers across multiple time zones preferred.
Bilingual proficiency in Spanish preferred.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Hybrid; must be comfortable commuting to/from and working onsite periodically, as well as traveling for related meeting/events.

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