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Full Stack Engineer
ewminds consulting Services
Clairton, PA
· 10+ years of experience in software engineering with significant responsibility for production systems
Added just now
Senior Infrastructure Solutions Engineering (AI & Automation)
ewminds consulting Services
Frazer Township, PA
Our client is seeking a highly experienced Senior Vice President, Infrastructure Solutions Engineering leader to drive the next generation of AI-powered infrastructure automation across the…
Added 1 min ago
Manufacturing Quality Liaison I
International Motors, LLC
Huntsville, AL
The Manufacturing Quality Liaison is responsible for supporting operations in the manufacturing of engines and transmissions by facilitating such activities as identifying root causes for…
Added 1 min ago
IG
Program Manager - Defense Programs
Insight Global
Mukilteo, WA
- $140,000 to $180,000 USD / year
Coordinate program execution across engineering, operations, manufacturing, quality, supply chain, contracts, finance, and test.
Added 1 min ago
Mission Analysis and Modeling Engineer
The Aerospace Corporation
Chantilly, VA
…Modeling Engineer (Project Engineer/Sr. Project Engineer – Systems Engineering – Modeling and Simulation Engineering) to work in a fast-pace, Government program office responsible for…
Added 1 min ago
For Career Opportunities with CMU Medical Education Partners (CMEP), please read the following:
Central Michigan University
Mount Pleasant, MI
Assists the director of benefits and wellness in leading and managing the operations of the Benefits and Wellness department, including employee benefits, retirement programs, employee…
Added 1 min ago
Senior Commercial Counsel
Fivetran
Oakland, CA
…in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become…
Added 1 min ago
Senior Commercial Counsel
Fivetran
Denver, CO
…in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become…
Added 1 min ago
Senior Commercial Counsel
Fivetran
NY
…in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become…
Added 2 mins ago
Technical Maintenance Operator
Reckitt
Belle Mead, NJ
…quality, productivity, cost and delivery. For this role, solid engineering knowledge (typically apprenticeship-trained) will help you to work within an autonomous team where you will follow…
Added 2 mins ago
Senior Estimator
F.H. Paschen
McLean, VA
The Senior Preconstruction Estimator will lead pursuits, initiate conversations with owners, act as the main point of contact with proposed clients and manage the Estimating group in…
Added 2 mins ago
Senior Network and Cybersecurity Engineer
FuelCell Energy
Danbury, CT
Support secure segmentation and remote access between IT and OT environments, working with operations and engineering to protect the availability and safety of production systems.
Added 3 mins ago
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Manager, Facilities & General Affairs
Hitachi Global
Hillsboro, OR
- $110,089 to $151,372 USD / year
…(GA) functions across HTA, including facilities and workplace operations, building leases and capital projects, fleet management, mobile device programs, general insurance administration,…
Added 3 mins ago
Military Planning Project Manager
HDR
Colorado Springs, CO · Philadelphia, PA · San Francisco, CA · Charlotte, NC · Glen Allen, VA · Virginia Beach, VA · Newport News, VA · Vienna, VA · Folsom, CA · Jacksonville, FL · Chicago, IL · Minneapolis, MN · Seattle, WA · Ann Arbor, MI · Tampa, FL · Washington, DC · San Diego, CA · Pensacola, FL · Arlington, VA · MI · Alexandria, VA
Manage teams of military planners, analysts, production coordinators, editors, GIS / CAD specialists, and other engineering and architectural disciplines as required.
Added 4 mins ago
Senior Research Associate (Farm Manager) (0097687T, CTAHR/CARES Kona)
University of Hawaii
Kealakekua, HI
Design and lead greenhouse and field research projects, field studies, and experimental trials focusing on crop development, nutrient and soil management, water quality, and sustainable…
Added 5 mins ago
Sourcing Engineer
United States
…cost and quality. You will work closely with teams across R&D, engineering, quality, and operations to match supplier capabilities with technical and business needs. The ideal candidate has…
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Senior ML/AI Engineer
GuruLink
Remote, United States
You will own the engineering behind the predictive and decisioning systems: deployment and retraining workflows, monitoring, the real-time event paths that carry model output to the people…
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Lead ML/AI Engineer
GuruLink
Remote, United States
You will set the engineering standards for the decisioning, streaming, and ML release systems, stay hands-on in the riskiest components, and hold every release to a production bar through…
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Americas Reseller Operations-Customer Support Account Manager
Apple
Austin, TX
The Americas Reseller Operations team at Apple is looking for a dynamic and motivated candidate for the role of the RO CSAM. This is an opportunity for an ambitious individual to utilize…
Added 6 mins ago
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CBTC Project Change Manager
WSP
New York, NY · NY
- $150,000 to $205,000 USD / year
…role. Reporting to the National Commercial Management Practice Lead within WSP’s Program Management Business Line, the Project Change Manager supports the Project Commercial Manager in…
Added 7 mins ago
Military Planning Project Manager
HDR
Colorado Springs, CO · Philadelphia, PA · San Francisco, CA · Charlotte, NC · Glen Allen, VA · Virginia Beach, VA · Newport News, VA · Vienna, VA · Folsom, CA · Jacksonville, FL · Chicago, IL · Minneapolis, MN · Seattle, WA · Ann Arbor, MI · Tampa, FL · Washington, DC · San Diego, CA · Pensacola, FL · Arlington, VA · MI · Alexandria, VA
Manage teams of military planners, analysts, production coordinators, editors, GIS / CAD specialists, and other engineering and architectural disciplines as required.
Added 7 mins ago
Associate Director for Course Support Services
University of North Carolina at Charlotte
NC
Lead UCAE strategic assessment planning, ensuring best practices are met, and support unit staff with assessment methodologies and technologies.
Added 8 mins ago
R&D Project Manager
Industrial Electric Manufacturing
Remote, United States
Remote role with travel and cross-functional engagement across engineering, operations, and program teams.
Added 9 mins ago
Director of Customer Support
AssetWatch, Inc.
United States
Partner with Customer Success, Sales, Product, Engineering, and Operations on handoffs and at-risk account signals.
Added 10 mins ago
Finance Advisor - FP & A Operations
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As a Finance Advisor - FP&A Operations, you will leverage your financial expertise, analytical skills, and business acumen to support strategic and operational objectives. You will work…

Forward

Implementation Manager

Dallas, TX, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

The Implementation Manager serves as the primary owner of customer onboarding and implementation activities for new business. They ensure a seamless transition from Sales to Operations by translating customer requirements into scalable operational, systems, and compliance solutions. Acting as the central coordinator across internal teams and external stakeholders, they drive implementation readiness, manage project timelines, and proactively resolve risks before go-live. They play a critical role in establishing successful long-term customer relationships and operational execution. Working closely with Sales, Operations, IT, Finance, and customers, they ensure commitments made during the sales process are accurately implemented and supported.

Responsibilities

Own end-to-end implementation strategy and execution for new domestic and international freight forwarding customers from kickoff through handoff.
Serve as the primary point of contact between Sales, Operations, IT, Finance, customers, and external partners throughout implementation.
Gather, assess, and document customer requirements and operational needs, translating them into detailed plans, milestones, risk assessments, etc.
Lead cross-functional implementation meetings to ensure alignment on scope, timelines, deliverables, and go-live expectations.
Coordinate implementation of international forwarding processes, including customs, trade compliance, documentation requirements, and multi-country stakeholder engagement.
Monitor project progress and proactively identify, mitigate, and resolve implementation risks, roadblocks, and scope gaps.
Validate readiness prior to go-live by ensuring processes, systems, reporting, integrations, compliance requirements, and stakeholder expectations are aligned.

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Develop working knowledge of transportation management systems (TMS), and EDI/API integration capabilities to support customer onboarding requirements.
Partner with internal teams to review post-implementation performance, profitability, customer experience metrics, and realization outcomes.
Facilitate corrective action planning when post-launch results indicate gaps between expectations, execution, and/or commercial commitments.
Serve as a trusted advisor to customers during onboarding, delivering a positive implementation experience and establishing a foundation for long-term partnership.
Identify opportunities to improve implementation processes, tools, documentation, and scalability across the organization.
All other duties as assigned to meet evolving business needs.

Qualifications

Education: Bachelor's degree in Supply Chain Management, Logistics, Business, Industrial Engineering, or a related field; equivalent combination of education and experience may be considered.
Certification/Licensure: Project Management Professional (PMP) certification or related project management credentials preferred.
Experience: Five (5) or more years of experience in freight forwarding, logistics, transportation operations, account management, or a related industry with exposure to international forwarding operations.
Working knowledge of freight forwarding operations, customs processes, transportation management systems, and customer onboarding activities.
Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
Demonstrated ability to assess operational impacts, drive issue resolution, and make informed decisions in dynamic environments with incomplete information.
Excellent written, verbal, presentation, and facilitation skills with the ability to influence stakeholders at all organizational levels.
Strong analytical and technical aptitude, including experience interpreting operational and financial performance metrics and evaluating systems capabilities.
Experience working with global teams and customers across multiple time zones preferred.
Bilingual proficiency in Spanish preferred.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Hybrid; must be comfortable commuting to/from and working onsite periodically, as well as traveling for related meeting/events.

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