Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
AD
Tech Infra Program Manager III - AMZ13280.14
Amazon Data Services, Inc.
Seattle, WA
- $153,858 to $201,200 USD / year
5. Work with software development and science teams to make
Added just now
AW
Tech Business Developer II - AMZ24122.5
Amazon Web Services, Inc.
Seattle, WA
- $149,802 to $160,000 USD / year
Must have three years of experience in the following skill(s):
Added just now
System Development Engineer, Ops Tech Solutions
Amazon.com Services LLC
Austin, TX
- 2+ years of non-internship professional software development experience
Added just now
Engineering Operation Technician, Data Center Engineering Operations
Amazon Data Services, Inc.
Fairless Hills, PA
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with…
Added just now
Installation Technician
Amazon Data Services, Inc.
Litchfield Park, AZ · Waddell, AZ · Goodyear, AZ · Glendale, AZ · Avondale, AZ
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with…
Added just now
IT, Software Quality Assurance Engineer
Castle Biosciences
Scottsdale, AZ
Castle Biosciences Inc. is growing, and we are looking to hire an IT, Software Quality Assurance Engineer to work from our Scottsdale, AZ. office location.
Added 1 min ago
Director of Project Delivery
Appalachian Regional Healthcare, Inc.
Lexington, KY
Provide functional oversight and governance for PDC’s use of software platforms, such as Procore.
Added 1 min ago
Manager of FF&E and Activation
Appalachian Regional Healthcare, Inc.
Lexington, KY
Experience with Procore or comparable construction project management software.
Added 1 min ago
SQL Database Administrator
Aleut Federal
San Antonio, TX
…functionalities based on customer requirements for upgrading software and support tools as newer versions are…
Added 2 mins ago
VV
Hot Rolling Mechanical I Process Engineer
Veracity Ventures Inc.
Lancaster, PA
- $110,000 to $120,000 USD / year
Working knowledge of AutoCAD or similar CAD software.
Added 3 mins ago
Vice President, Full-Stack Engineer
BNY
Pittsburgh, PA
9-10+yrs experience in full-stack software engineering within complex enterprise environments
Added 3 mins ago
CMM (Coordinate Measuring Machine) Technician - Mini-Shift
Rolls-Royce
United States
Interact with vendors on issues pertaining to CMM calibrations, repairs, and upgrades to hardware and software.
Added 4 mins ago
Provider Relations Representative
NCG Medical Systems, Inc.
Remote, United States
Must have prior experience working with insurance companies to respite issues and escalations
Added 3 mins ago
Project Manager/Estimator
Kent Companies
Fort Mill, SC
Experience with the following software: Microsoft Excel, Teams, TeamUp, BlueBeam, Outlook, PlanGrid, ProCore
Added 4 mins ago
DC
Sr Systems Engineer
Dawar Consulting, Inc.
Tucson, AZ
- $45 to $60 USD / hour
in Electrical, Chemical, Biomedical, Software Engineering, or a related
Added 4 mins ago
Senior Billing Analyst
Livingston International
IL
Advanced proficiency in Microsoft Suite (Outlook, Teams, Word, Excel, Access and PowerPoint). Experience with advanced data/ analytical software word be an asset.
Added 4 mins ago
YT - 113026 - RF
Mass General Physicians Organization
Boston, MA
- Proficient analytical skills, proficiency in statistical software, and excellent written and verbal communication skills.
Added 5 mins ago
Senior DevOps Engineer
HubSpot
Remote, United States
Contribute to sprint planning, backlog refinement, and roadmap planning, helping prioritize infrastructure investments that improve reliability, scalability, and developer velocity.
Added 5 mins ago
Income Franchise Tax Senior, State and Local Tax
BDO USA Experienced
NY
Utilizes GoSystems, tax research databases and other tax-related software in the completion of assigned tasks
Added 5 mins ago
Business Development Director Legal, Compliance & Risk
BDO USA Experienced
Atlanta, GA · Miami, FL · Los Angeles, CA · McLean, VA · Washington, DC · Boston, MA · Houston, TX · Dallas, TX · NY · Charlotte, NC · Denver, CO · Nashville, TN · Costa Mesa, CA · Philadelphia, PA
Experience working in professional services firms including accounting, cyber security, data analytics, software, business advisory services and/or electronic discovery industries, preferred
Added 5 mins ago
Business Analyst - Consultant
Novalink Solutions LLC
West Columbia, SC
Understanding of business modeling techniques, including the use of graphical process flow software
Added 6 mins ago
5.1 Environmental Health and Safety Manager
Phoenix Tailings
Exeter, NH · Burlington, MA
Significant experience assessing hazards in technical environments involving industrial machinery, software-controlled equipment, and industrial automation.
Added 6 mins ago
Junior Staff Accountant
CDC Small Business Finance
Remote, United States
The selected candidate must reside in or near San Diego, CA
Added 6 mins ago
Case Manager
Apis Services Inc
South Mountain, PA
Must have a valid Driver's License · 4 Day Shifts - 6:45am-2:45pm, 1 Evening Shift 2:45pm-10:45pm, including every weekend
Added 7 mins ago
Billing Specialist
Vital Care Infusion Services
Houston, TX
Proven knowledge and skill in the utilization of MS Office suite of software and pharmacy applications.

Fortna Systems, Inc.

Manager, Software Sustainability

Remote, United States

Apply on mhs.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

About the job FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

Responsibilities:

Oversee the day-to-day operations of the technical support team: This includes managing schedules, assigning tasks, and monitoring team members’ performance. The Manager is responsible for ensuring that the team is functioning efficiently and effectively, addressing any issues or obstacles that may arise, and providing guidance and support as needed.
Develop and implement procedures for effective customer support: This involves creating policies and procedures that ensure customers receive the best possible support when they encounter issues or have questions about our products. The Manager is responsible for continuously evaluating and improving these procedures based on feedback and performance metrics.
Collaborate with other departments to identify product issues and improvements: The Manager works closely with product development, sales, and other departments to identify and resolve product issues, and to make improvements based on customer feedback. This collaboration is crucial for ensuring that our products meet customer needs and expectations.
Manage the hiring, training, and development of the technical support team: The Manager is responsible for recruiting and hiring new team members, providing training and professional development opportunities, and fostering a positive and productive work environment. This includes conducting performance reviews, providing constructive feedback, and promoting a culture of continuous learning and improvement.
Set and monitor performance goals for the technical support team: The Manager establishes clear and measurable performance goals for the team, monitors progress, and provides feedback and coaching to help team members achieve their goals. This includes tracking key performance indicators (KPIs) and implementing strategies to improve performance.
Ensure customer satisfaction through prompt and effective resolution of issues: The Manager ensures that customer issues are resolved quickly and effectively, and that customers are satisfied with the support they receive. This includes monitoring customer feedback, addressing complaints, and implementing strategies to improve customer satisfaction.
Prepare reports on support activities and effectiveness: The Manager regularly reports on the activities and effectiveness of the technical support team, providing insights and recommendations for improvement. This includes analyzing performance data, identifying trends and patterns, and making data-driven decisions to improve support operations.

Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a related field: A solid educational background in a relevant field is essential for understanding the technical aspects of the role. This includes knowledge of computer systems, software applications, and customer support principles.
Proven experience in a technical support leadership role: Previous experience leading a technical support team is crucial for understanding the challenges and responsibilities of the role. This includes experience with team management, customer support operations, and performance management.
Strong understanding of the industry and emerging trends: The Manager needs to stay up-to-date with the latest industry trends and technologies to provide effective support and stay ahead of customer issues. This includes knowledge of current best practices, emerging technologies, and industry standards.
Excellent problem-solving and communication skills: The Manager must be able to solve complex technical problems and communicate effectively with both team members and customers. This includes strong verbal and written communication skills, as well as the ability to explain complex concepts in a clear and understandable way.
Ability to manage and lead a team effectively: Strong leadership and management skills are essential for leading the team and ensuring they perform at their best. This includes skills in team building, conflict resolution, and performance management.

Strong customer service skills: Excellent customer service skills are crucial for ensuring customer satisfaction and maintaining a positive company reputation. This includes skills in customer relationship management, customer satisfaction measurement, and complaint resolution.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.

Apply on mhs.wd1.myworkdayjobs.com About employer

More about this job

Skills

Order picking
Material handling
Robotics
Technical support
Customer service
Sales
Recruitment
Provide training
Coaching
Track key performance indicators
Computer science
Performance management
Problem solving
Communication skills
Lead a team
Leadership
Team building
Conflict resolution

Report this job

Work requirements

Jobs in the United States