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Fortify Companies

Project Coordinator

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

PROJECT COORDINATOR

Insurcomm Restoration | Fortify Companies Field-Based | Full-Time

About Us

Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards. As part of Fortify Companies, we are part of something bigger. Fortify’s roots are in restoration - helping families and businesses recover when disaster strikes. But we’re building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild. We believe helping people rebuild after a loss is only half the job. Through our family of companies, we deliver coordinated care from prevention to restoration across 210+ markets nationwide, backed by Summit Partners. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.

Our Brand Values

Safety first, always: We hold ourselves to the highest standard to protect our team, clients, and communities
Showing up with a service heart: We help people move forward with empathy, respect, and unwavering commitment
Bringing the energy: We show up with urgency and a get‑it‑done mindset, owning every outcome
Predictability in the unpredictable: With standardized systems, we deliver consistency every time
Driving success together: By supporting one another, we strengthen relationships and drive results

Our company currently provides services and operates in the states listed below.

Alabama (AL)
Georgia (GA)
Indiana (IN)
Maine (ME)
Maryland (MD)
Massachusetts (MA)
Mississippi (MS)
Nebraska (NE)
New Hampshire (NH)
New Jersey (NJ)
North Carolina (NC)
Ohio (OH)
Pennsylvania (PA)
Rhode Island (RI)
South Carolina (SC)
Tennessee (TN)
Texas (TX)
Virginia (VA)
West Virginia (WV)

If you are located in one of these states and are interested in joining our team, we encourage you to apply! About the Job As a Project Coordinator, you play a critical administrative and operational role supporting mitigation projects from start to finish. Working remotely and in-person (~3-4 days per week) from our office, you provide the structure, organization, and communication that allows Project Managers and field teams to perform at their best. This role is the backbone of the mitigation operation - coordinating schedules, maintaining accurate documentation, supporting financial and reporting processes, and ensuring clear, timely communication between internal teams, clients, vendors, and insurance partners. Your ability to take control behind the scenes ensures projects move forward efficiently and predictably during chaotic situations. What You’ll Do

Coordinate clerical, administrative, and accounting functions for mitigation and rebuild projects
Support Project Managers and Operations leadership with daily project coordination
Maintain accurate job files, notes, and documentation within PSA (our job management software)
Track mitigation and rebuild project schedules, appointments, inspections, material deliveries, subcontractor workflows, and overall project workflows from beginning to end
Coordinate office schedules and communicate with customers regarding arrivals, changes, or delays
Assist with collections processes, including deductibles, progress payments, and final payments when needed
Coordinate and communicate with insurance companies, adjusters, agents, vendors, and clients throughout the project lifecycle
Prepare, review, complete, and route project‑related forms, paperwork, purchase orders, and work orders
Perform project tracking and reporting, including schedules, metrics, and operational reports using Power BI
Provide quick, accurate responses to vendors, subcontractors, agents, and clients
Support office staff, production management, and sales teams as needed
Answer incoming calls, direct inquiries, and assist clients professionally and empathetically
Demonstrate a positive and professional image of the company through written, verbal, and visual communication
Apply all safety rules and regulations and help prevent work hazards
Perform other administrative and coordination duties as assigned

Requirements

Required

Excellent time‑management and organizational skills
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast‑paced environment
Professionalism, attention to detail, and reliability
Ability to apply basic mathematical and accounting concepts
Experience using job management systems; PSA experience strongly preferred
Experience creating, maintaining, or working with reports and dashboards; Power BI experience required
Reliable attendance and punctuality Preferred
Knowledge of the restoration or construction industry with emphasis on Xactimate experience
Experience supporting Project Managers or Operations teams
Experience coordinating insurance‑related workflows, including TPAs/program work
Associate’s degree and/or Bachelor’s degree preferred

Benefits

Comprehensive health, dental, and vision coverage
401(k) with company match
Generous PTO and paid holidays
Training and development opportunities
Growth potential within a PE‑backed, expanding organization.

Culture & Opportunity

In‑person, team‑based role supporting emergency remediation operations
Collaborative office environment closely aligned with field teams
Clear opportunity for growth into senior coordination, operations, or project management roles
Exposure to insurance‑driven mitigation and reconstruction workflows
A values‑driven organization that prioritizes people, safety, and accountability Ready to Join Us?

If you thrive on organization, communication, and taking control when things are chaotic, we would love to hear from you. Join a team where your coordination skills play a direct role in helping people recover when it matters most. Equal Opportunity Employer Insurcomm Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment.

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More about this job

Skills

Communication skills
Leadership
Documentation
Inspection
Communicate with customers
Reporting
Microsoft Power BI
Sales
Answer incoming calls
Time management
Organizational skills
Attention to detail
Construction industry

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