Archived listing. The details below describe a past opening.
Position Overview
The Fort is looking for a skilled and enthusiastic Full-Time or Part-Time Hatter to join our team. This is a great opportunity for someone with proven experience in hat shaping and a passion for the western lifestyle. As a Hatter, you'll provide expert shaping and styling for our customers, ensuring both quality and a standout shopping experience.
If you also have knowledge of tack and western gear, that's a major plus! Your insight will not only enhance your customer service skills but also allow you to contribute to a wider range of product recommendations and support.
Key Responsibilities
• Hat Shaping & Styling: Expertly shape and customize hats to customer specifications and store standards.
• Customer Engagement: Help customers find the right hat for their fit, function, and style-offering friendly, knowledgeable assistance.
• Product Knowledge: Stay informed about hat inventory, including different styles, materials, and brands-and bring tack knowledge into conversations when appropriate.
• Tack Familiarity: Use your understanding of tack and equine gear to assist customers with related questions and upselling opportunities.
• Visual Merchandising: Maintain clean, attractive displays in the hat and tack areas.
• Sales Support: Contribute to sales goals by promoting new arrivals and offering product recommendations that reflect The Fort's western lifestyle brand.
• Team Collaboration: Work closely with coworkers to create a fun, organized, and customer-focused environment.
Qualifications
• Hat Shaping Experience: Prior experience shaping and customizing hats is required.
• Tack Knowledge: Familiarity with tack and western gear is highly preferred and enhances your value on the floor.
• Passion for Western Lifestyle: Strong enthusiasm for western culture, fashion, and function.
• Customer Service Skills: Confident, courteous, and comfortable assisting a variety of customers.
• Team Player: Willing to collaborate and support fellow team members.
• Detail-Oriented: Pride in your craftsmanship and attention to the small things that make a difference.
• Flexible Availability: Ability to work varied hours, including weekends, as needed.
Benefits
• Competitive hourly wage based on experience
• Generous employee discount on all merchandise
• Positive, supportive work environment
• Growth opportunities in retail and the western industry
If you're ready to shape more than hats-if you're ready to shape the customer experience-apply now to join The Fort as our next Hatter!