Public Safety Telecommunicator - Trainee

Minimum Qualifications

• High school diploma or GED; supplemented by little or no previous experience or training.
• Must successfully pass a background investigation.
• Typing speed of 35 words per minute required.
• Must possess and maintain a valid Georgia driver’s license.
• MUST BE U.S. Citizen for POST requirements.

Supplemental Information

Hiring Process for 911 Center:

Submit a completed application online application. Application will be sent to the 911 Center for review. If you are selected to continue the process you will be sent an additional packet of information to complete and will be contacted to schedule the next step in the process.

Steps:

• Successfully complete a typing test.
• Successfully complete CritiCall Testing, which measures the underlying skills needed to be a Telecommunicator. (Allow one day)
• In-person interview. (Allow one day)
• Complete a lie detection examination and criminal history check. (Allow one to two weeks to arrange and complete)
• Successfully pass a rigorous background check. (Allow at least two weeks in most cases)
• Successfully complete a psychological evaluation. (Allow one to two weeks to arrange and complete)
• Successfully complete a medical examination, to include a vision and hearing assessment. (Allow one day)
• Successfully complete a drug test. (Allow one to three days)
• Total estimated time for the entire application process is at least 30-45 days. Depending on the number of applicants that are being processed there may be a longer wait between steps.
• Candidates not selected for employment will be notified by e-mail of our decision. In the event you are not accepted for employment at this time, you will be eligible to reapply after one year from the date of the notification letter.

Benefits

BENEFITS PROVIDED BY FORSYTH COUNTY TO FULL-TIME EMPLOYEES:

Personal Leave Accrual

Personal leave shall be accrued as follows:

0 - 4 Years - 20 days per year - 6.16 hours per pay period 5 - 14 Years - 25 days per year - 7.70 hours per pay period 15+Years - 30 days per year - 9.24 hours per pay period

Observed Holidays

New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2).

Medical Insurance The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente.

• Aetna Choice POS II - $2000 Individual Deductible (Basic Plan)
• Aetna Choice POS II - $1000 Individual Deductible (Plus Plan)
• Kaiser Permanente HMO- $0 Individual Deductible

Dental Insurance The Forsyth County Board of Commissioners offers two dental plans from Delta Dental:

• Base $1,000 Plan
• Buy-Up $1,500 Plan

Vision Insurance The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts.

Basic Life & AD&D Insurance The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees. The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee. This is a County-paid benefit.

Disability Insurance – Short Term and Long Term 100% paid by Forsyth County. Eligibility begins date of hire.

Short Term Disability – 60% of weekly earnings to a maximum of $1,000.00 a week. Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks.

Long Term Disability – 60% of monthly earnings to a maximum of $5,000.00 a month. Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation).

Additional Life Insurance and AD&D Rates vary based on amount of coverage selected. Additional life insurance may be purchased for employee, spouse, and children.

Retirement Plan (401K)

Fully vested at five years of employment – 20% graduated vesting annually. Eligible to begin contributions immediately upon hire.

Six Months through One Year of County Service Forsyth County matches your contributions, dollar for dollar, up to 5% of your pay. That’s a 100% return on the first 5% of pay you save.

Years One through Five Forsyth County “seeds” your account with 5% of your pay each year, and matches 100% of what you contribute, up to 5% of your pay.

Years 5 through 10 The County continues its automatic “seed” contribution of 5% of pay, matches up to the first 5% of pay that you contribute, then adds a 50% match up to the next 5%.

After 10 Years of Service You continue to receive a 100% County match on the first 5% of pay you contribute, and 50% on the next 5% of pay you save. But now, the automatic contribution the County makes to “seed” your account each year increases to 7.5% of your pay.