Temporary Email Marketing Specialist

Company: FSIoffice (Forms & Supply, Inc.) Location: Charlotte, NC Position Type: Temporary Duration: Approximately 8–12 weeks Reports To: Digital Marketing Manager Position Summary FSIoffice, a regional leader in workplace solutions, is seeking an experienced, detail-oriented Email Marketing Specialist for a temporary assignment supporting our ongoing B2B email marketing program. This position will manage the day-to-day production, scheduling, deployment, and reporting of email marketing campaigns while we recruit a permanent team member. The ideal candidate is a hands-on email marketing professional who can quickly become productive in an established marketing environment, work independently, manage multiple deadlines, and ensure consistent, high-quality communications with our customers. The primary focus is maintaining campaign continuity, supporting customer engagement, and delivering measurable email marketing results.

Key Responsibilities

Email Campaign Production & Execution

• Build, format, test, schedule, and deploy email marketing campaigns using Klaviyo.
• Execute an established email marketing calendar, maintaining campaign schedules and deadlines.
• Create and modify email templates using existing brand standards and design assets.
• Coordinate campaign content, product information, promotional offers, and supporting creative materials.
• Proofread and quality-check campaigns for accuracy, links, formatting, mobile responsiveness, and brand consistency.
• Manage audience segmentation, suppression lists, and campaign targeting.
• Execute approved resend campaigns and follow-up communications.
• Coordinate with the Digital Marketing Manager on campaign priorities and approvals.

Campaign Content & Coordination

• Adapt existing marketing materials, vendor content, and promotional messaging into effective B2B email communications.
• Develop concise subject lines, preview text, headlines, and calls to action.
• Coordinate with internal stakeholders to obtain required information and approvals.
• Maintain consistent brand voice and presentation across communications.

Reporting & Performance Monitoring

• Monitor campaign delivery, open rates, click rates, engagement, and other relevant performance metrics.
• Prepare regular campaign performance reports using Klaviyo.
• Identify delivery issues, unusual campaign results, and opportunities for improvement.
• Maintain accurate records of campaign activity, results, and audience selections.
• Provide a weekly summary of completed campaigns, scheduled activity, and performance observations.

Email Marketing Operations

• Maintain organized campaign files, templates, creative assets, and production documentation.
• Monitor list quality, bounce activity, unsubscribes, and suppression practices.
• Follow established email marketing compliance and permission standards.
• Assist with minor updates to existing automated email flows as directed.
• Document campaign processes and outstanding work to support a smooth transition to the permanent employee.

Required Qualifications

• 2+ years of hands-on experience in email marketing production and campaign management.
• Experience working with Klaviyo or a comparable email service platform.
• Demonstrated ability to build, test, schedule, and deploy professional marketing emails independently.
• Working knowledge of audience segmentation, email templates, and campaign reporting.
• Strong written communication, proofreading, and organizational skills.
• Familiarity with email marketing best practices, including deliverability, mobile optimization, and CAN-SPAM compliance.
• Ability to manage multiple campaigns and deadlines with minimal supervision.
• Proficiency with Microsoft Office and common marketing and creative tools.

Preferred Qualifications

• Direct experience with Klaviyo.
• Previous B2B marketing experience.
• Basic HTML/CSS knowledge for email formatting and troubleshooting.
• Experience with Canva, Adobe Creative Cloud, or similar design tools.
• Familiarity with email automation, customer segmentation, and performance optimization.
• Experience marketing office supplies, facility workplace solutions, business services, or related products.

Initial Priorities

The temporary specialist will be expected to:

• Assume responsibility for executing the existing email marketing calendar with minimal disruption.
• Build, test, and deploy scheduled customer and promotional campaigns accurately and on time.
• Maintain campaign segmentation, quality assurance, and established approval procedures.
• Provide consistent reporting on campaign performance and delivery.
• Maintain documentation and campaign organization for transfer to the permanent employee.

Success Measures

Performance will be evaluated based on:

• On-time delivery of scheduled email campaigns.
• Accuracy and quality of campaign execution.
• Consistency with established brand and marketing standards.
• Reliability of campaign reporting and documentation.
• Ability to work independently and minimize management oversight.
• Successful continuity of the email program throughout the transition period.

About FSIoffice FSIoffice is a regional workplace-solutions provider headquartered in Charlotte, North Carolina. We help organizations improve workplace productivity, efficiency, employee well-being, and everyday operations through office supplies, furniture, facility and cleaning supplies, breakroom solutions, and related business services. Our commitment to exceptional customer service is reflected in our promise: “You will appreciate our service.” FSIoffice is an equal opportunity employer.