Jobs in the United States

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Added 3 mins ago
Senior Platform Security Engineer (FTE / Hybrid)
NTT DATA Americas, Inc.
Irving
We are currently seeking a Senior Platform Security Engineer (FTE / Hybrid) to join our team in Irving, Texas (US-TX), United States (US).
Added 3 mins ago
Senior Akamai Engineer
NTT DATA Americas, Inc.
Plano
We are currently seeking a Senior Akamai Engineer to join our team in Plano, Texas (US-TX), United States (US).
Added 8 mins ago
Senior Civil Engineer, Water Wastewater Conveyance
Stantec
Denver, CO · Albuquerque, NM · Chandler, AZ · Fort Collins, CO · Las Cruces, NM · Las Vegas, NV · Portland, OR · Boise, ID · Bellevue, WA
The role of the senior civil engineer is to work independently on small and large projects, as well as a team member for more complex and larger projects. The senior engineer should be able…
Added 9 mins ago
Senior Mechanical Engineer
Newport Corporation
Irvine, CA
As a Senior Mechanical Engineer at MKS Instruments, Irvine Systems, and a member of the Irvine Central Mechanical Engineering Team, you will partner with; Irvine Systems Engineering…
Added 9 mins ago
M
Mechanical Engineer
Markon
Niskayuna, NY
- $90,000 to $127,000 USD / year
Markon is seeking an experienced Mechanical Engineer to support the Naval Nuclear Laboratory (NNL) at its Kesselring site in New York. This position will support the Propulsion Plant Team…
Added 9 mins ago
Senior Principal Mechanical Engineer
RTX
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Qualifications You Must Have
Added 12 mins ago
Principal Software Integration Engineer (On-Site)
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United States
Qualifications You Must Have
Added 12 mins ago
Senior Program Quality Engineer
RTX
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Qualification You Must Have:
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Senior Analyst, Engineering Tools Support (Mechanical Design Software), Remote (US locations only)
RTX
Remote, United States
Qualifications You Must Have:
Added 12 mins ago
Strategic Strike Supportability Integrated Product Team Lead
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Qualifications You Must Have
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Senior Linux Systems Administrator & Software Maintenance Engineer (Onsite)
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Qualifications You Must Have:
Added 12 mins ago
Senior Thermal Analyst- McKinney, TX
RTX
United States
Qualifications You Must Have
Added 12 mins ago
Senior Thermal Analyst- Huntsville, AL
RTX
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Qualifications You Must Have
Added 13 mins ago
Senior AI Forward Deployed Engineer (FDE)
CGI Technologies and Solutions, Inc.
Bloomfield, CT
We CGI is seeking an experienced Senior AI Forward Deployed Engineer, candidate will get an opportunity to work with a highly skilled team on the latest technologies. It helps the candidate…
Added 13 mins ago
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Manufacturing Quality Control/Inspector
IDEX
Farmington, CT
- $26 to $28 USD / hour
Grow into advanced quality functions including process auditing, control validation, and systemic problem solving
Added 14 mins ago
Geotechnical Senior Project Manager
ECS Ltd
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ECS Limited is seeking an experienced Geotechnical Senior Project Manager to manage key client projects in our Pittsburgh office. The Geotechnical Senior Project Manager leads and oversees…
Added 14 mins ago
Senior Systems Engineer
CACI International
Danbury, CT
As a Senior Systems Engineer you will work in a team-based environment to develop Electro-Optical (EO) systems that operate in space environments. Depending on the complexity of the program…
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Senior Engineer - Cloud (Sunnyvale, CA; US Remote)
CrowdStrike
Hartford, CT
Must possess expertise/knowledge sufficient to adequately perform the duties of the job being offered
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Client Technology - Senior Software Engineering with AI Capabilities
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Hartford, CT
Develops strong working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop and engineer leading solutions
Added 14 mins ago
AT
Senior Network Engineer - DDoS
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Hartford, CT
- $112,500 to $202,500 USD / year
The Network Engineering team designs, automates, and supports the global network powering Akamai's products and services. Using advanced technologies, the team ensures optimal connectivity…
Added 22 mins ago
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Director of Engineering
Aurelius Systems
San Francisco, CA
- $275,000 to $315,000 USD / year
Advanced degree in a relevant engineering or physical science field is a plus, but track record beats credentials. No specific degree required.
Added 26 mins ago
Principal AI Engineer 3
Genpact LLC
United States
…Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether…
Added 26 mins ago
Distinguished Engineer
COV Covidien LP
Remote, United States
The Distinguished Engineer, RPE A&I is a senior technical leadership role responsible for providing advanced engineering expertise and strategic direction in support of A&I products across…
Added 28 mins ago
Associate Consultant Engineer - Security Systems
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United States
We are seeking an experienced Senior Genetec Platform Engineer to lead the architecture, deployment, and lifecycle management of our enterprise Genetec Security Center environment across…
Added 39 mins ago
Engineering Key Account Manager
NGK Detroit
Novi, MI
This is a hybrid role requiring 2-3 days in office

FormFactor, Inc.

Sr Technical Support Engineer

Boulder, CO, United States

Apply on formfactor.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Experience: Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience | Required
Posting language: English
Posted: Nov 11, 2026

Original job description

Forming Our Future together FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle - from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values - Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People - we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Shift:

The regular hours for this position are day shift.

Job Description:

The Sr Technical Support Engineer serves as an experienced technical resource for cryogenic chip-scale probe stations used for advanced semiconductor and quantum device characterization. Working independently on complex assignments with limited guidance, this role leads the diagnosis and resolution of system-level problems involving cryogenic, vacuum, electrical, mechanical, motion-control, instrumentation, computer, and software subsystems. The engineer owns critical technical escalations, partners with field service, applications, product support, manufacturing, and design engineering to identify root causes, and influences product reliability, serviceability, troubleshooting methods, and customer outcomes.

Key Responsibilities:

Serve as a senior technical escalation resource for field engineers, technicians, applications personnel, product support teams, and customers when standard troubleshooting and first-line escalation processes have not resolved the issue.
Independently diagnose and resolve complex, ambiguous, and system-level problems involving cryogenic refrigeration, vacuum systems, thermal interfaces, precision motion, probe positioning, electrical controls, sensors, instrumentation, computer hardware, system software, and network connectivity.
Support advanced root-cause and failure analysis using equipment logs, alarm histories, test data, schematics, drawings, bills of material, service records, experiments, and subsystem-level diagnostics; define and validate corrective actions.
Handle complex remote and on-site troubleshooting, establish diagnostic strategy, assess technical and customer risk, and determine when part replacement, engineering intervention, containment, or broader corrective action is required.
Assist technically complex system installations, configurations, calibrations, acceptance tests, upgrades, recovery efforts, and customer training for cryogenic chip-scale probe stations.
Own technical documentation for critical escalations, including problem definition, diagnostic strategy, test results, root-cause conclusions, risk assessment, corrective actions, and final resolution.
Identify systemic design, reliability, maintainability, and software issues; translate field evidence into actionable engineering requirements and influence corrective-action priorities and product decisions.
Partner with design engineering, software engineering, manufacturing, quality, applications, and service teams to reproduce complex issues, lead technical reviews, validate corrective actions, and drive implementation of service guidance.
Develop advanced troubleshooting methodologies, diagnostic tools, service procedures, knowledge articles, work instructions, and training materials that improve support effectiveness and consistency.
Establish and model effective handling and diagnostic practices for precision components, samples, cables, probes, and vacuum hardware in accordance with safety, electrostatic discharge, cleanliness, and contamination-control requirements.
Domestic or international travel and schedule flexibility may be required to support installations, escalations, or customer needs.

Pay Range Explained:

This role in Boulder, Colorado pays between $75,000 and $99,000 per year, depending on your experience, skills, and background. Pay may vary in other locations.

Skills:

Cryocoolers, Cryogenics, Customer Support Training, Customer Technical Support, Detail-Oriented, Industrial Maintenance, Interpersonal Communication, Salesforce Field Service Lightning, Technical Problem-Solving

Education & Experience:

Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience | Required

FormFactor Benefits:

Benefits offered for this role include medical, dental, vision, EAP, short-term and long-term disability, life insurance, flexible spending and savings accounts, 401(k), ESPP and paid time off.

Equal Employment Opportunity Statement FormFactor is an equal opportunity employer. FormFactor complies with all national, state, and local laws that seek to promote equal opportunities for any applicant or employee without regard to age, race, color, gender, gender identity/expression, national origin, sexual orientation, religion, disability, marital status, pregnancy or related condition, military service, or any other legally protected characteristics. These protections apply to all aspects of employment, including but not limited to, recruitment, hiring, training, promotions, and compensation.

For roles that are designated as remote-eligible, employees cannot be located in: AL, AK, AR, DE, GA, HI, IL, IA, LA, ME, MD, MS, MO, NE, NV, NJ, NM, ND, OK, PA, RI, SC, SD, TN, WV, WI, WY. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. A role is remote-eligible only when it is listed as "Remote" in the job location.

Apply on formfactor.wd1.myworkdayjobs.com About employer

More about this job

Skills

Technical support
Work independently
Troubleshooting
Documentation
Hazard assessment
Customer service
Communication skills
Salesforce
Problem solving

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Work requirements

Jobs in the United States