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Software Engineer (Java Fullstack) - Remote
UnitedHealth Group
Raleigh, NC
- $72,800 to $130,000 USD / year
area, you will be required to work in the office a minimum of four days per week
Added just now
RU
Manufacturing Supervisor
Randstad USA
El Paso, TX
- $100,000 to $110,000 USD / year
Experience working in an Engineer-to-Order (ETO) manufacturing environment
Added 1 min ago
Forward Deployment AI Engineer III (Embedded Solutions)
Insperity Services, L.P.
Kingwood, TX
We are seeking a talented Forward Deployment AI Engineer III (Embedded Solutions) to join our team.
Added 1 min ago
Sr AI Solution Engineer
Monster Energy
Corona, CA
Prefer a Bachelor's Degree in the field of Computer Science, Information Systems, Artificial Intelligence, or related; Master's degree (MS) in a related field preferred.
Added 1 min ago
AI Engineer
Monster Energy
Corona, CA
In the position of AI Engineer, you will build, test, and run production artificial intelligence (AI) agents, Model Context Protocol (MCP) tools, and integrations on Monster's AI platform,…
Added 1 min ago
AI Data Engineer
Monster Energy
Corona, CA
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Added 2 mins ago
Senior Design Quality Engineer
TransMedics, Inc.
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The Senior Design Quality Engineer to join our team in Andover, MA. The Senior Design Quality Engineer role plays a critical role in ensuring medical devices meet safety, effectiveness,…
Added 5 mins ago
V
Field Support Technician
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Rochester, NY · Medina, NY
- $62,500 USD / year
We're seeking a hands-on, customer-focused Field Support Technician to support advanced audio-visual and technology systems across corporate, educational, and mission-critical environments.…
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Electrical Engineer
IES Electrical
Suffolk, VA
IES Commercial, Inc. – DBA IES Electrical, seeking Electrical Engineer, Suffolk, Virginia. This position is not eligible for visa sponsorship or work authorization support. Candidates must…
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IT System Engineer - Hybrid (Atlanta, GA)
Digital Insurance LLC
Atlanta, GA
This position is based in the Atlanta, GA area and follows a hybrid schedule, working in-office 3–4 days per week
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Data Centre Field Support Engineer (L1)
NTT America, Inc.
TX
The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field…
Added 6 mins ago
CA
Forward Deployed AI Architect
Crowe Advisory LLC
United States
- $102,400 to $204,100 USD / year
…maintainable AI applications. Your work will span agentic AI systems, generative AI applications, enterprise integrations, cloud-native architectures, and production…
Added 7 mins ago
S
PART-TIME CASUAL FIELD EMC ENGINEER
SGS
Remote, United States
- $40 to $50 USD / hour
- Part-time
…evaluations and testing of equipment at customer facilities and other field locations. Plan, execute, document, and communicate field EMC projects in accordance with approved methods,…
Added 8 mins ago
Quality Engineer
M.C. Dean, Inc
Caroline County, VA
…enterprises. The company’s capabilities include electrical power systems, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C.…
Added 9 mins ago
DE
Sr Product Software Engineer
Disney Entertainment & Sports LLC
Glendale, CA
- $144,100 to $193,200 USD / year
As a Sr Product Software Engineer, you will play a meaningful role working across Rights and Avails Management supply chain applications, building and supporting capabilities, and taking…
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Principal Machine Learning Engineer
Disney Entertainment & Sports LLC
Glendale, CA · New York, NY
- $210,500 to $282,300 USD / year
As a Principal Machine Learning Engineer, you will define and own the technical architecture and strategic direction of the N&E ML Platform across a large, complex problem space spanning…
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Sr Product Software Engineer
Disney Entertainment & Sports LLC
Santa Monica, CA · Seattle, WA · San Francisco, CA
- $144,100 to $211,600 USD / year
Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.
Added 11 mins ago
Controls Engineer
Flex-N-Gate
Ionia, MI
The Controls Engineer provides technical support and programming for manufacturing system designs and modifications.
Added 12 mins ago
Sr Engineer Civil/Structural
Zachry Group
Charlotte, NC
Professional Engineer (PE) license required
Added 13 mins ago
Software Quality Assurance Engineer
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Software Support Engineer
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Added 14 mins ago
Mechanical Engineer Project
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Added 16 mins ago
Sr Technical Support Engineer
FormFactor, Inc.
Boulder, CO
The regular hours for this position are day shift
Added 16 mins ago
TI
Senior Electrical Engineer - Supervisor
TSI, Inc.
Shoreview, MN
- $130,000 to $145,000 USD / year
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Malibu TN - Product Quality Engineer
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FormFactor, Inc.

Sr Technical Support Engineer

Boulder, CO, United States

Apply on formfactor.wd1.myworkdayjobs.com About employer

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Job details

Experience: Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience | Required
Posting language: English
Posted: Nov 11, 2026

Original job description

Forming Our Future together FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle - from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values - Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People - we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Shift:

The regular hours for this position are day shift.

Job Description:

The Sr Technical Support Engineer serves as an experienced technical resource for cryogenic chip-scale probe stations used for advanced semiconductor and quantum device characterization. Working independently on complex assignments with limited guidance, this role leads the diagnosis and resolution of system-level problems involving cryogenic, vacuum, electrical, mechanical, motion-control, instrumentation, computer, and software subsystems. The engineer owns critical technical escalations, partners with field service, applications, product support, manufacturing, and design engineering to identify root causes, and influences product reliability, serviceability, troubleshooting methods, and customer outcomes.

Key Responsibilities:

Serve as a senior technical escalation resource for field engineers, technicians, applications personnel, product support teams, and customers when standard troubleshooting and first-line escalation processes have not resolved the issue.
Independently diagnose and resolve complex, ambiguous, and system-level problems involving cryogenic refrigeration, vacuum systems, thermal interfaces, precision motion, probe positioning, electrical controls, sensors, instrumentation, computer hardware, system software, and network connectivity.
Support advanced root-cause and failure analysis using equipment logs, alarm histories, test data, schematics, drawings, bills of material, service records, experiments, and subsystem-level diagnostics; define and validate corrective actions.
Handle complex remote and on-site troubleshooting, establish diagnostic strategy, assess technical and customer risk, and determine when part replacement, engineering intervention, containment, or broader corrective action is required.
Assist technically complex system installations, configurations, calibrations, acceptance tests, upgrades, recovery efforts, and customer training for cryogenic chip-scale probe stations.
Own technical documentation for critical escalations, including problem definition, diagnostic strategy, test results, root-cause conclusions, risk assessment, corrective actions, and final resolution.
Identify systemic design, reliability, maintainability, and software issues; translate field evidence into actionable engineering requirements and influence corrective-action priorities and product decisions.
Partner with design engineering, software engineering, manufacturing, quality, applications, and service teams to reproduce complex issues, lead technical reviews, validate corrective actions, and drive implementation of service guidance.
Develop advanced troubleshooting methodologies, diagnostic tools, service procedures, knowledge articles, work instructions, and training materials that improve support effectiveness and consistency.
Establish and model effective handling and diagnostic practices for precision components, samples, cables, probes, and vacuum hardware in accordance with safety, electrostatic discharge, cleanliness, and contamination-control requirements.
Domestic or international travel and schedule flexibility may be required to support installations, escalations, or customer needs.

Pay Range Explained:

This role in Boulder, Colorado pays between $75,000 and $99,000 per year, depending on your experience, skills, and background. Pay may vary in other locations.

Skills:

Cryocoolers, Cryogenics, Customer Support Training, Customer Technical Support, Detail-Oriented, Industrial Maintenance, Interpersonal Communication, Salesforce Field Service Lightning, Technical Problem-Solving

Education & Experience:

Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience | Required

FormFactor Benefits:

Benefits offered for this role include medical, dental, vision, EAP, short-term and long-term disability, life insurance, flexible spending and savings accounts, 401(k), ESPP and paid time off.

Equal Employment Opportunity Statement FormFactor is an equal opportunity employer. FormFactor complies with all national, state, and local laws that seek to promote equal opportunities for any applicant or employee without regard to age, race, color, gender, gender identity/expression, national origin, sexual orientation, religion, disability, marital status, pregnancy or related condition, military service, or any other legally protected characteristics. These protections apply to all aspects of employment, including but not limited to, recruitment, hiring, training, promotions, and compensation.

For roles that are designated as remote-eligible, employees cannot be located in: AL, AK, AR, DE, GA, HI, IL, IA, LA, ME, MD, MS, MO, NE, NV, NJ, NM, ND, OK, PA, RI, SC, SD, TN, WV, WI, WY. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. A role is remote-eligible only when it is listed as "Remote" in the job location.

Apply on formfactor.wd1.myworkdayjobs.com About employer

More about this job

Skills

Technical support
Work independently
Troubleshooting
Documentation
Hazard assessment
Customer service
Communication skills
Salesforce
Problem solving

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Work requirements

Jobs in the United States